Hilton Philadelphia at Penn's Landing

Hotels
•
Hilton Hotels & Resorts
7.8 (1179 reviews)
201 S. Christopher Columbus Blvd , Philadelphia , US
+1 215-521-6500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent location (near water, event venues, river walk)
Helpful/friendly hotel and restaurant staff
Great views from rooms
Nice bar and good breakfast
Good room size and facilities for many guests
Cons:
Poor cleanliness (dirty windows, pool, rust, peeling ceiling, broken shower curtain)
Housekeeping missed cleanings and management did not resolve pool noise/overcrowding
Valet/parking issues and high parking fees
High prices for drinks/snacks (perceived poor value)
Room maintenance problems (AC failure, leaks, run-down interiors)
High highway noise (I-95) and obstructed views from dirty windows

Categories

Cleanliness
5
Multiple reports of poor cleanliness: dirty windows, broken shower curtain, rust in tub, peeling ceiling and a dirty pool with black patches; several guests specifically called out lack of housekeeping.
Service
9.5
Staff frequently praised (hotel staff described as amazing; restaurant staff friendly) and some helpful interactions noted; however there were notable failures (missed housekeeping requests, poor pool management and inconsistent valet). Overall service interactions were more positive than negative.
Location
9.5
Location repeatedly praised—close to the water, event venues and city sights with great views; some noise from I-95 and obstructed views when windows were dirty, but location is a strong asset.
Room Quality
8.8
Rooms described as nicely sized with beautiful views and generally comfortable, but several reports of run-down elements (peeling ceiling, leaks, rust) and isolated failures (air conditioner not working).
Amenities
8.5
Good on-site amenities like a strong bar and pleasant riverside walk; however pool was reported dirty/poorly managed, garage elevator issues and valet inconsistencies affected the amenity experience.
Value for Money
4
Multiple complaints about high costs (overpriced drinks, snacks and steep parking/valet fees) and perception of poor value relative to the price paid.
Food and Beverage
9
Positive mentions of delicious breakfast and a great bar experience; some guests noted high prices for drinks and snacks, but quality was generally praised.
Overall Experience
8.1
Mixed overall: many guests enjoyed the location, views and staff, yet significant cleanliness, housekeeping and value issues negatively impacted some stays; net experience skews positive but with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Luxury at Hilton Philadelphia Penn's Landing

Breathtaking River Views: Enjoy a relaxing swim in the indoor pool while admiring the stunning Delaware River views.

Delicious Dining Options: Savor delectable American cuisine at Keating's Rope & Anchor Bar + Kitchen or grab a pastry and Starbucks coffee at the hotel's cafe.

Convenience at Your Fingertips: With amenities like a 24-hour gym, business center, sauna, and outdoor sundeck, your stay at Hilton Philadelphia Penn's Landing will be nothing short of perfect.

Experience the best of Philadelphia at our 4-star hotel on the waterfront. Book now for an unforgettable stay!

Important information:

A damage deposit of US$100 PER NIGHT FOR THE DURATION OF STAY is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 306225Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1179 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 8.8
Amenities: 8.5
Value for Money: 4
Food and Beverage: 9
Overall Experience: 8.1
M
Meraliz • couple • us
1
the first and the last
Pros:

I didn't like it; they didn't provide what they promised in the app.

Cons:

I didn't like it because it was gross—especially for a high-end Holter monitor.

2026-10-31 • via Nuitee
T
Taylar • solo_traveller • us
9
2026-10-30 • via Nuitee
M
Michael • couple • us
8
Park your own car at this fabulous hotel
Pros:

The hotel staff were all amazing. I would recommend the hotel to anyone.

Cons:

The valet service is ridiculous. The times that they staff 2 people, one of them doesn't take or retrieve vehicles. The other issue is that when there's 1 person, he seems annoyed and takes forever to retrieve your vehicle. Even when I was the only person trying to get their vehicle.

2026-10-27 • via Nuitee
R
Richard • couple • us
5
Don't saty unless you have extra deep pockets
Pros:

On the 10th floor. beautiful views from all windows.

Cons:

The lack of complimentary coffee. Coffee was over 4.00 a cup. I got a glass of wine and a Bourbon on the rocks at the Hotel bar. It cost $37.00. A coke and two extra small bags of chips, bag of peanuts was 34.63. Rip off. One night of Hotel parking was $47.00. I will not stay there again.

2026-10-27 • via Nuitee
R
Regan • couple • us
10
2026-10-24 • via Nuitee
I
Israel • couple • ca
9
2026-10-22 • via Nuitee
D
Demetrius • solo_traveller • us
6
Nice but wet.
Pros:

My room was nice clean and away from everyone else which was awesome. The view was beautiful especially at night the city skyline was amazing.

Cons:

The shower curtain was broken & the garage elevator was broken so we had to walk around to the garage entrance in the rain which wasn't fun at all.

2026-10-22 • via Nuitee
D
David • couple • us
6
Pros:

The hotel suited our needs because of its location. We attended an event that was 1/2 block away.

Cons:

Due to the location directly above I-95, the room was very noisy. There was i-95 construction going on but we stayed on a Sun-Mon. so there was no construction noise overnight. It was strictly vehicle noise. We were facing the city but couldn't enjoy the view because the windows were so dirty, you couldn't see out very well. They looked like they hadn't been cleaned in months.

2026-10-21 • via Nuitee
C
Cardona Gil • family_with_children • us
9
2026-10-19 • via Nuitee
J
Jennifer • couple • us
7
2026-10-17 • via Nuitee
N
Niccole • couple • us
10
2026-10-15 • via Nuitee
A
Ai • family_with_children • us
2
2026-10-13 • via Nuitee
A
Ai • family_with_children • us
1
The staff at restaurant was friendly and nice
Pros:

The location was great

Cons:

I stayed at your hotel for three nights, but my room was cleaned only once. Despite repeatedly requesting housekeeping, my room was not cleaned during the first two days of my stay.

Additionally, my children were unable to enjoy the pool because a large group of children was making excessive noise, running around, and occupying the pool for over five hours. There was virtually no opportunity for my children to use the pool comfortably. I raised this issue with both the manager and the front desk multiple times, but no effective action was taken to address the situation.

I am extremely disappointed with the level of housekeeping service and the lack of management response to the pool situation. These issues significantly affected our stay and fell well below my expectations.

I would appreciate a response from management explaining how these issues occurred and what compensation you can offer for this disappointing experience.

2026-10-13 • via Nuitee
G
Gerald • family_with_children • us
9
2026-10-13 • via Nuitee
L
Lucia • solo_traveller • us
10
2026-10-12 • via Nuitee
V
VERONICA • solo_traveller • us
5
The hotel is at a nice location but it needs to be renovated and repaired.
Pros:

The location was great.

Cons:

The room was runned down and not taken care of. The ceiling is peeling off, the bathroom was not stocked up with shower gel, the tiles and tub had rust. The bathroom sink had a leak. The outside of the hotel is beautiful but the inside needs a lot of renovations. The pool was dirty and had black patches of dirt or something else on the corners of the bottom.

2026-10-12 • via Nuitee
E
Edwin • family_with_children • gb
10
Would stay again. Really enjoyed it
Pros:

everything, really nice hotel, good size rooms, great location. and nice facilities.

2026-10-09 • via Nuitee
R
Rosalia • family_with_children • us
6
Uncomfortable
Pros:

Location was amazing

Cons:

In our room the air conditioner wasn’t working and they couldn’t accommodate us in another one so around 10 pm we have to go and find another place to stay! But at least they gave me my money back

2026-10-09 • via Nuitee
T
Tanisha • couple • us
9
2026-10-08 • via Nuitee
T
Tanisha • couple • us
9
2026-10-08 • via Nuitee