IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6213 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6213 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
Mutlu • solo_traveller • tr
8
2026-05-30 • via Nuitee
S
Stefania • couple • cy
8
Pros:

Good location and clean rooms
Perfect for short stay

Cons:

One elevator was broken a bit inconvenient

2026-05-30 • via Nuitee
Z
zeoch • family_with_children • tr
10
Keyifliydi.
Pros:

Konumu çok iyiydi. Her yere yürüme gidebildik neredeyse. Kahvaltısı temiz, özenli ve doyurucuydu. Çalışanlar güleryüzlü ve yardımseverdi. Teşekkürler

2026-05-29 • via Nuitee
L
Laoufi Raymond • solo_traveller • at
4
2026-05-29 • via Nuitee
D
Daniel • solo_traveller • de
10
2026-05-29 • via Nuitee
M
Maryam • extended_group • ae
7
Great location goo hotel
Pros:

Perfect location

Cons:

Made a mistake in the payment. Cleaning after three days only

2026-05-29 • via Nuitee
P
Petteri • solo_traveller • fi
9
2026-05-28 • via Nuitee
F
Fischerleitner • solo_traveller • at
8
Pros:

Alles o.k

2026-05-28 • via Nuitee
G
Gordana • family_with_children • hr
7
Pros:

Hotel ima odličan položaj. Preuređen je u odnosu na naš boravak prije više od pet godina. Osoblje je ljubazno. Doručak korektan.

Cons:

Nije mi se svidjelo to što su odmah, prilikom dolaska u hotel, unaprijed teretili moju kreditnu karticu, a da pri tome nisu izdali nikakvu potvrdu. Također, spremanje sobe - bacanje smeća, izdavanje čistih ručnika radi se na zahtjev, navodno svaki treći dan. Mi smo boravili od ponedjeljka (dolazak) do četvrtka (odlazak). Mislim da si hotel od 4* takvu komociju ne bi smio dopustiti.

2026-05-28 • via Nuitee
G
George • solo_traveller • gr
8
2026-05-28 • via Nuitee
S
Sonja • solo_traveller • at
8
Städtetrip
Pros:

Sehr gutes Frühstück, Lage perfekt nähe Bahnhof und Mariahilfer Straße, unkompliziertes Ein- und Auschecken

Cons:

War nur 1 Nacht da und es hat alles gepasst.

2026-05-27 • via Nuitee
C
Clemens • couple • at
9
2026-05-27 • via Nuitee
תמיר • family_with_children • il
10
Pros:

נקי מיקום מצויין

2026-05-27 • via Nuitee
R
Rodrigo Suplicy • solo_traveller • br
7
2026-05-27 • via Nuitee
M
Manfred • solo_traveller • at
9
2026-05-27 • via Nuitee
J
Julijana • extended_group • at
10
2026-05-27 • via Nuitee
G
Georg • solo_traveller • at
8
2026-05-27 • via Nuitee
R
Ronald • couple • at
8
2026-05-27 • via Nuitee
Γιώργος Στ. • solo_traveller • gr
8
Άνετη και υπέροχη διαμονή
Pros:

Καθαρό άνετο δωμάτιο με υπέροχο πρωινό κοντά σε μετρό και συγκοινωνίες.

Cons:

Δεν είχε ψυγείο .

2026-05-27 • via Nuitee
E
Erwin • couple • nl
9
Stedentrip
Pros:

De locatie, hartje centrum

Cons:

Geen eigen parkeer gelegenheid

2026-05-26 • via Nuitee