IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6461 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at
+43 1 525850

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6461 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
Maria • solo_traveller • ch
10
Pros:

Sehr gut

2026-07-25 • via Nuitee
F
Filip • solo_traveller • cz
9
Pros:

Perfektní lokalita blízko stanice Wien Westbahnhof

2026-07-25 • via Nuitee
P
peptan • solo_traveller • ro
7
2026-07-25 • via Nuitee
M
mohamed • couple • sa
9
اقامة ممتازة ومريحة
2026-07-25 • via Nuitee
P
peptan • solo_traveller • ro
7
2026-07-25 • via Nuitee
H
Hayk • family_with_children • am
8
2026-07-25 • via Nuitee
S
satsuki • solo_traveller • jp
9
2026-07-24 • via Nuitee
F
Fahrni • solo_traveller • at
10
2026-07-24 • via Nuitee
G
Gerhard • solo_traveller • at
8
Pros:

Super zentrale Lage, ausgezeichnetes Frühstücksbuffet, nettes Personal

2026-07-24 • via Nuitee
L
Lukko1 • family_with_children • pl
9
Pros:

Nice hotel in great location - not in the city center, but on very nice street with many shops and restaurants. We took a room with extra bedroom and it was really big like for the hotel standards. Everything was clean.

Cons:

Lack of parking in hotel - had to use external one with quite high price.

2026-07-24 • via Nuitee
C
CHRISTINA • solo_traveller • gr
10
Pros:

It's near the centre and very accessible. Everything you need, supermarkets, dining choices, breakfast choices, souvenir shops, general shopping and even comics and manga, is near this hotel.

Cons:

I have nothing to complain. For my needs everything was perfect.

2026-07-24 • via Nuitee
H
Himanshu Makhija • solo_traveller • fr
8
2026-07-24 • via Nuitee
Éva • family_with_children • at
9
Pros:

Tiszta rendes szobák. A személyzet barátságos.

2026-07-24 • via Nuitee
G
Giuseppe • family_with_children • it
8
Consigliatissimo. Ritornerò
Pros:

La posizione é ottima avendo a disposizione la fermata della metro molto vicina.
Tutti i servizi principali a pochissima distanza e in un quartiere vivo ma tranquillo.
Ottima struttura tenuta molto bene e pulita.
Colazione internazionale buona e molto varia

Cons:

Mancanza del bidet

2026-07-24 • via Nuitee
M
Markus • couple • it
9
2026-07-24 • via Nuitee
T
TARIQ • couple • sa
6
لمن أراد النوم والراحة فقط
Pros:

غرفة صغيرة عادية لمن أراد النوم .. الموقع مميز بجانب شارع حيوي مميز

Cons:

لا تتوفر مواقف وصغر مساحة الغرفة

2026-07-23 • via Nuitee
J
Joachim • solo_traveller • de
8
Angenehm und die Dachterrasse bietet eine herrliche Möglichkeit, den Tag mit einem Blick über Wien ausklingen zu lassen.
Pros:

Die zentrale Lage, das in jeder Hinsicht stimmige Preisleistungsverhältnis

Cons:

Insgesamt im Bereich der Zimmer an der Grenze zum „in die Jahre gekommen“. Trotzdem aber noch ok und wir würden wieder kommen!

2026-07-23 • via Nuitee
H
Henrieta • couple • sk
7
2026-07-23 • via Nuitee
H
hilla • solo_traveller • il
10
2026-07-23 • via Nuitee
T
TARIQ • couple • sa
6
Pros:

الحي المجاور للفندق اذا كنت تبحث عن الصخب

Cons:

مساحة الغرفة صغيرة جداً ولا توجد مواقف للسيارة وبعض الازعاج

2026-07-23 • via Nuitee