IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6718 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , AT
+43 1 525850

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8
Based on 6718 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
C
Christian • couple • at
7
Pros:

Zentrale Lage - Gute Anbindung- schon öfters gebucht

Cons:

Zimmerservice nicht täglich

2026-10-31 • via Nuitee
A
Alexander • family_with_children • at
9
2026-10-31 • via Nuitee
M
Maria • solo_traveller • at
9
2026-10-31 • via Nuitee
T
Thomas • couple • at
7
2026-10-31 • via Nuitee
I
Isabel • family_with_children • at
8
Super zentral und sauber, aber lieber woanders Frühstücken!
Pros:

Freundliches Personal, zentrale Lage, sauber!

Cons:

Das Frühstück war leider etwas bescheiden.
Die Aufstriche waren eingetrocknet (vom Vortag), Rühreier waren geschmacklos wie aus dem Tetrapack, das körnige Brot/Gebäck war um 08:45 aus und es kam nichts Neues nach, bis wir gingen :(

Die Betten waren leider schon ziemlich durchgelegen.

2026-10-31 • via Nuitee
Željka • family_with_children • si
10
Pros:

Lokacija, čistoča, udobje

2026-10-30 • via Nuitee
P
Pennacchio • solo_traveller • it
4
2026-10-30 • via Nuitee
D
Daniel • family_with_children • at
7
2026-10-30 • via Nuitee
G
Gerda • couple • at
9
Gute Lage
Pros:

Perfekte Lage am Westbahnhof an der Shoppingmeile Mahü und doch ruhig.

2026-10-30 • via Nuitee
A
Andris • family_with_children • ie
8
Pros:

Good price, good location

2026-10-30 • via Nuitee
M
Michael • family_with_children • at
6
Pros:

Lage Super - freundliches Personal

Cons:

Alte Teppichöden in den Zimmern - Frühstück naja

2026-10-30 • via Nuitee
D
Daniel • couple • at
7
2026-10-30 • via Nuitee
F
Flory • couple • ro
9
Pros:

Locația excelentă, camera mare, curățenie în tot hotelul

2026-10-30 • via Nuitee
D
Daniel • family_with_children • at
7
2026-10-30 • via Nuitee
C
Christian • couple • at
8
2026-10-29 • via Nuitee
M
Martin • family_with_children • at
10
Tolle Lage, saubere Zimmer und freundliches Personal
Pros:

Schöne saubere Zimmer, tolle Lage

2026-10-29 • via Nuitee
A
Andrei • family_with_children • ro
8
It was a cozy stay
Pros:

Very clean

Cons:

They have no own parking although there is a parking just short distance away

2026-10-29 • via Nuitee
M
Manfred • family_with_children • at
8
2026-10-29 • via Nuitee
A
Allison • family_with_children • at
5
Pros:

Location was excellent.
Room size was good.
Reception staff were nice and helpful.

Cons:

I didn't like going upstairs at 3:30 pm to an open, unfinished room and having an awkward start to my vacation. I excepted more from a 4 star hotel.

2026-10-29 • via Nuitee
O
Olga • family_with_children • md
9
2026-10-28 • via Nuitee