IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6718 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at
+43 1 525850

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8
Based on 6718 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
A
AYKAN • solo_traveller • tr
8
Pros:

Konumu güzel. Kahvaltı yeterli. Oda genişliği ideal. Temizlik güzel. Tekrar yolum düşerse değerlendireceğim bir otel.

Cons:

Odalar eskimeye başlamış. Otopark ücreti çok fazla. Sokakta kısa mesafelerde uygun bir yere bırakıp daha az ücret ödemek daha mantıklı.

2026-09-12 • via Nuitee
M
Mati • family_with_children • il
10
מקום מעולה למשפחה, מקבלים המון תמורת מחיר סביר ביותר
Pros:

מיקום מעולה ליד רחוב הקניות, חצי שעה מהמרכז. קרוב לתחנת רכבת. ארוחת בוקר מעולה ומגוונת.

Cons:

שיהיו קינוחים ללא גלוטן.

2026-09-12 • via Nuitee
A
Abdulmajeed • couple • sa
1
2026-09-12 • via Nuitee
A
Anna Carina • family_with_children • de
8
Pros:

Die Lage

Cons:

Einrichtung der Zimmer nicht mehr so modern

2026-09-12 • via Nuitee
F
Faisal • solo_traveller • at
9
2026-09-11 • via Nuitee
W
Wael • couple • ly
8
اقامة ممتازة وفندق نظيف
Pros:

الموقع والنظافة

Cons:

لا شي

2026-09-11 • via Nuitee
M
Maria Vivian • couple • at
6
Cons:

The bathroom drain is clock also the water drain of the basins isn’t drained well

2026-09-11 • via Nuitee
O
Oleg Voronenko • couple • gr
8
2026-09-11 • via Nuitee
S
Sonja • family_with_children • at
10
2026-09-11 • via Nuitee
D
Dietmar • couple • at
7
2026-09-10 • via Nuitee
N
Natalie • solo_traveller • be
9
Pros:

Petit déjeuner au top, beaucoup de choix. Bonne literie, propreté

2026-09-10 • via Nuitee
F
Fukang • family_with_children • cn
8
The location is very good, the supermarket and subway restaurants downstairs are very convenient
Pros:

The reception service is very good.

Cons:

The room has not been cleaned for five days.Garbage bags are also not superfluous.The towel has not been replaced either

2026-09-10 • via Nuitee
O
Olena • family_with_children • at
10
2026-09-10 • via Nuitee
G
Gottfried • extended_group • at
7
OK - nicht mehr und nicht weniger
Pros:

Die Lage ist sehr gut

Cons:

9 Stockwerke und nur ein Lift in Betrieb. Das Frühstück ist einfach nur OK und überschaubar.

2026-09-10 • via Nuitee
U
Umid Pulatov • solo_traveller • uz
8
2026-09-09 • via Nuitee
P
Peter • solo_traveller • de
8
2026-09-09 • via Nuitee
L
luca • couple • it
9
Pros:

Ottima posizione, tutto perfetto.

Cons:

Niente.

2026-09-09 • via Nuitee
K
Kairui • couple • cn
9
2026-09-09 • via Nuitee
R
Ronald • solo_traveller • at
9
2026-09-09 • via Nuitee
J
jutta • solo_traveller • at
4
Cons:

Die Aufzüge haben großteils nicht funktioniert und beide Flaschen Haarshampoo waren schon am ersten Tag leer.

2026-09-09 • via Nuitee