Macdonald Norwood Hall Hotel

Hotels
Macdonald Hotels & Resorts
8.4 (2306 reviews)
Gathdee Road , Aberdeen , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Lovely atmosphere
Good food
Cons:
Additional charges for certain breakfast options
Cold rooms upon arrival
Limited restaurant hours

Categories

Cleanliness
8.04
Room was clean, but a clothes moth was present.
Service
9.01
Staff were consistently friendly, helpful, and efficient.
Location
8.55
Rural but close to the city, great location from reviews.
Room Quality
8.5
Rooms were described as comfortable and spacious.
Amenities
8.03
Some amenities like a fridge were missing, but generally positive.
Value for Money
8.19
Mixed sentiment with some expensive food and drinks.
Food and Beverage
8.34
Food was generally good, but some issues with extra charges.
Overall Experience
8.51
Great atmosphere and a lovely stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:04

Property Description

Victorian Charm and Modern Elegance
Experience the enchanting blend of Victorian grandeur and contemporary comfort at Macdonald Norwood Hall Hotel. Admire the original features like sweeping staircases while enjoying modern amenities such as flat-screen TVs and WiFi access.

Culinary Delights and Whisky Tastings
Indulge your palate at the Tapestry Restaurant with fresh seafood and game delicacies, complemented by an extensive wine list. Unwind in the Georgian Lounge with a selection of malt whiskies and light meals, promising a gastronomic journey.

Tranquil Surroundings and Convenient Location
Escape to the secluded gardens and wooded grounds for a peaceful retreat, all just a short drive from Aberdeen city centre. With nearby universities and the airport, Macdonald Norwood Hall Hotel offers a perfect blend of serenity and accessibility.

Book now to immerse yourself in luxury at Macdonald Norwood Hall Hotel.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
    People 5 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2306 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.34
Overall Experience: 8.51
V
Victoria solo_traveller de
8
2026-07-18 via Nuitee
J
Janette couple gb
5
Nice old Hotel in a lovely setting but with unhappy staff and stuffy restaurant
Pros:

I liked the room nice and big, spacious and bed was comfy, the grounds where lovely

Cons:

Some of the staff where unhappy looking and came across unfriendly, I found it a bit dull and dark I know it had an eerie old feel about it, which is all part of the experience I suppose, We had breakfast 2 mornings and they always ran out of something ie...orange juice, plates, croissants and lots of other things, We had to keep asking for things, you had to pay a supplement for another choice on the breakfast menu which was a first, for example if I ordered a Eggs Royal it was an extra £5.50 for that so I dont think this should be extra.

2026-07-17 via Nuitee
A
Annett solo_traveller de
9
2026-07-17 via Nuitee
W
William solo_traveller gb
7
Evening meal menu not enticing !
Pros:

all fairly good for a two night stay.

Cons:

The evening meal menu is uninteresting and not seasonal. Poor selection of meals available and a wee bit over priced.

2026-07-17 via Nuitee
P
Patricia couple gb
8
Fabulous, friendly and professional
Pros:

Beautifully presented

Cons:

Nothing

2026-07-17 via Nuitee
J
Jacqui couple gb
9
Food outstanding, staff gave a warm welcome. Would definitely return
Pros:

Gorgeous period property in lovely part of Aberdeen. Comfortable large rooms

Cons:

Would have been good to have water in the rooms especially in the heat this summer

2026-07-15 via Nuitee
M
Mark solo_traveller gb
7
Not as good as expected
Pros:

Good food in general. Big clean room. Great location and surroundings.

Cons:

Abysmal breakfast service on second morning.
Awful rickety chairs in restaurant. One broke while a lady was sitting on it. It was immediately reported to the staff who did nothing to remove it. Safety should come first.
Overall very dated.
No bottled water with room.

2026-07-15 via Nuitee
A
anne family_with_children fr
7
un séjour correcte mais un peu décevant au vu du prix et des photos
Pros:

joli salon et salle de dejeuner, chambres confortables

Cons:

personnel manquant d'attention, que ce soit à la récéption ou au restaurant
déjeuner servi pas avant 8h
jardins décevants

2026-07-15 via Nuitee
L
Louis couple ie
10
Pros:

Everything awesome place

Cons:

Nothing

2026-07-15 via Nuitee
J
John couple gb
9
2026-07-13 via Nuitee
U
Ulrich solo_traveller de
9
2026-07-13 via Nuitee
M
Maureen family_with_children gb
8
Very pleasant
Pros:

Perfect for a large family group

Cons:

No air conditioning

2026-07-13 via Nuitee
J
Jake couple gb
9
2026-07-13 via Nuitee
C
Cairen solo_traveller gb
8
Pros:

Beautiful grounds ,good breakfast, nice rooms

Cons:

Bar a bit pricey

2026-07-13 via Nuitee
R
Raffaele couple ch
9
2026-07-13 via Nuitee
G
Gilles solo_traveller be
9
Maginificient old stately house style hotel/restaurant.
Pros:

Maginificient old stately house style hotel/restaurant. Very spacious room/bathroom. All very clean. Bed was comfortable. Correct functioning shower/bathroom. Wi-Fi works good. Good British breakfast. Friendly staff. Good food at reasonable price. Correct quality/price ratio (but I got it at a discount)

2026-07-12 via Nuitee
N
Nadia couple gb
6
Not a pleasant stay. I won’t be back
Pros:

I liked the location and the room

Cons:

The room was very dirty, cobwebs everywhere. I didn’t like how 1 day we had the option to choose a breakfast and the second day we only had the buffet option of fry up. The room was also very hot with no air con.

2026-07-12 via Nuitee
M
Mark couple gb
10
2026-07-12 via Nuitee
K
kevin solo_traveller gb
4
Mixrd
Pros:

The food was lovely, location was great and hotel was clean and tidy

Cons:

The receptionist staff didn't say hello when we said hello everytime. The door closers need adjusting constantly doors slamming shut behind people day and night. Internet was poor. Hardly any channels worked in TV. Paid an extra £160 on top of already £300 to upgrade to four poster bed room but felt it looked a downgrade from the already booked deluxe double only with four poster bed. Couldn't watch TV in bed as was in a cabinet not much luxury for the price.

2026-07-11 via Nuitee
L
LEI family_with_children cn
10
值得推荐给所有人
Pros:

客房很舒适干净,酒店的室内装潢古朴精美

Cons:

WIFI信号非常差,我只能去一楼的门厅上网,房间里完全用不了

2026-07-11 via Nuitee