NH Collection Köln Mediapark

Hotels
NH Hotels
8.3 (3642 reviews)
Im Media Park 8 b , Cologne , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated bathroom
High minibar prices

Categories

Cleanliness
7.18
Found a large hair in the shower, some guests noted issues with cleanliness.
Service
8.95
Friendly and helpful personnel were highly appreciated by most guests.
Location
9.19
Convenient location with easy access to public transport and nearby restaurants.
Room Quality
8.14
Rooms were described as spacious and comfortable by several guests.
Amenities
7.67
General amenities are acceptable, but some features like the bidet were not functional.
Value for Money
8.13
Other reviews suggested prices were a bit high relative to quality.
Food and Beverage
8.68
Generally positive comments about the breakfast and dining experience.
Overall Experience
8.45
Overall pleasant stay, despite a few issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:45

Property Description

Luxurious Accommodation
Experience elegance and comfort at the 4-star NH Collection Köln Mediapark. Each room is beautifully decorated and equipped with modern amenities, including Nespresso machines and spacious rain showers.

Fine Dining with a View
Indulge in high-class international and regional cuisine at the hotel's restaurant while enjoying stunning views of the Mediapark's lake and green surroundings. Whether it's lunch or dinner, savor every bite in a picturesque setting.

Wellness and Convenience
Unwind and recharge in the fitness area, sauna, or steam room after a long day of work or exploration. With easy access to motorways and public transportation, including underground and S-Bahn trains, convenience is at your fingertips.

Book now for an unforgettable stay at NH Collection Köln Mediapark.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that cars with a maximum height of 6.2 feet can be accommodated in the parking garage.

Guests arriving with satellite navigation systems should enter the following address:
Erftstraße, 50670 Cologne, Germany.

They should then follow the signs at the Mediapark-Garage.

Please note that pets are only allowed upon request and subject to approval. An extra charge of 35 € per pet, per night applies (max. 2 pets per room). Dogs and cats are allowed, max. weight 25kg. Guide dogs are free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 3642 reviews
Cleanliness: 7.18
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.45
T
Thomas extended_group de
9
2026-05-30 via Nuitee
E
Eri extended_group al
10
2026-05-30 via Nuitee
M
Milena couple pl
9
Ich habe mich rundum Wohlgefühl und würde wieder kommen!
Pros:

Das Personal war immer sehr professioneller und hilfsbereit. Von dort erreicht man vieles zu Fuß wie zum Beispiel Restaurants, Bars, Einkaufsläden. Ungefähr 25 Gehminuten vom Kölner Dom entfernt. Das Zimmer war geräumig und gepflegt. Das Bett war sehr bequem, die Klimaanlage hat super funktioniert. Im Hotel befand sich eine Bar. Sie hatte lange geöffnet und dort gab es gute Drinks. Im Hotel befindet sich eine Tiefgarage.

2026-05-29 via Nuitee
M
Margret extended_group ch
8
Für 2 Tage optimal!
Pros:

Die Lage war super. Direkt im Grünen. Fussweg von 20 min bis zum Kölner Dom.
Frühstücksbüffet ausreichend, sehr gute Kuchen, nur zum empfehlen.
Das Personal war sehr hilfsbereit, vor allem die nette Dame an der Rezeption

Cons:

Parkplatz Situation. Enge Parkplätze, wenig Raum.

2026-05-29 via Nuitee
M
Marcos couple br
7
2026-05-29 via Nuitee
M
Matthew couple gb
7
Good location to explore Cologne.
Pros:

Great location but the hotel rooms don’t have any AC that works really

Cons:

The rooms were very hot and even with the ‘AC’ on the units don’t really give out any cool air

2026-05-29 via Nuitee
T
tassius couple br
9
Ficaria novamente
Pros:

Quartos e café da manhã

Cons:

Nada

2026-05-28 via Nuitee
J
Jessica family_with_children be
8
Oke.
Cons:

Vloer in badkamer was vuil en was geen conditioner in.
Ook de airco wekte niet goed, ik liet die aan maar temperatuur veranderde maaar niet.

2026-05-28 via Nuitee
C
CEREN couple tr
9
Harika
Pros:

Genel anlamda oldukça konforlu ve rahat bir konaklamaydı, gönül rahatlığıyla tavsiye edebilirim. En önemlisi hem otel hem de oda son derece temizdi. Personel her zaman güler yüzlü, ilgili ve yardımcıydı. Oda büyüklüğü yeterliydi, yataklar da oldukça rahat olduğu için keyifli bir konaklama geçirdik.

Cons:

Otelin konumu kötü değil; çevresi oldukça sakin ve huzurlu. Bazı odalar göl manzarası da görüyor. Ancak turistik bölgelere yürüyerek yaklaşık 20 dakikada ulaşılabiliyor. Hava çok sıcak ya da çok soğuk olduğunda bu durum biraz yorucu olabilir. Toplu taşıma seçenekleri de benzer bir yürüme mesafesi gerektiriyor.

Kahvaltı biraz daha çeşitli olabilirdi ancak yine de yeterliydi; aç kalmanız mümkün değil.

Banyolarda Avrupa’daki birçok otelde olduğu gibi klozette musluk yok, bunun yerine ayrı bir bide yer alıyor. Bu aslında oldukça düşünceli bir detaydı. Sadece bidenin hemen üzerine ve kenarlarına çok yakın şekilde havlu yerleştirilmiş olması hjyenik bir görüntü oluşturmadı ve tabi o havluları kullanmadım.
Ancak bunun daha çok bazı kültürlerden gelen misafirlerin dikkat edeceği bir detay olduğunu düşünüyorum.

Odada terlik de yoktu fakat talep ettikten sonra
çok hızlı ve ilgili şekilde yardımcı oldular, terlikleri kısa sürede odamıza getirdiler.

Genel anlamda oldukça memnun kaldığımız, tekrar tercih edebileceğimiz bir oteldi.

2026-05-28 via Nuitee
E
Erkebulan solo_traveller kz
9
2026-05-28 via Nuitee
B
Bora family_with_children be
8
2026-05-28 via Nuitee
N
Nina couple de
8
Schöne Lage und sehr freundliches Personal
Pros:

Das Personal war sehr freundlich und hilfsbereit. Wir konnten unser Zimmer tauschen. Das Bett war sehr bequem. Die Lage des Hotels ist super. Sehr ruhig durch den Park und trotzdem gute Restaurants und Kino in der Nähe . Die Aussicht vom Hotelzimmer ist sehr schön. Alles war sehr sauber. Kaffee und Tee gibt es kostenlos.

Cons:

Die Klimaanlage hat nicht richtig funktioniert und die Fenster konnte man leider nicht öffnen. Es wäre schön wenn es eine ausgedruckte Preisliste für die Minibar gibt.

2026-05-28 via Nuitee
M
Marina couple ch
10
2026-05-28 via Nuitee
K
KEREM solo_traveller tr
9
2026-05-27 via Nuitee
A
anonym solo_traveller de
8
2026-05-27 via Nuitee
L
Lovelyone.k solo_traveller de
9
2026-05-27 via Nuitee
A
Anton family_with_children ru
9
Great place to stay in Cologne
Pros:

Room was spacious and clean. Coffee machine ant tea pot in the room. Very quiet. Breakfast was very good. Hotel is located in a quiet area about 25 minutes walking to the dome. Private underground parking was convenient, enough free spaces.

Cons:

Parking was a bit difficult to find.

2026-05-27 via Nuitee
Y
Yvette solo_traveller de
8
2026-05-27 via Nuitee
L
Lina couple nl
9
Pros:

Great location and comfortable rooms.

2026-05-26 via Nuitee
D
Dragan extended_group rs
9
2026-05-26 via Nuitee