Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (close to IT Park, embassy, malls, restaurants)
Friendly and helpful staff
Well-equipped gym
Impressive building/architectural character
On-site casino and restaurant options
Generally clean rooms reported by many guests
Cons:
Rooms are dated (old bathrooms/showers)
Poor AC/no hot water and weak shower pressure reported
Unreliable Wi‑Fi at times
Overpriced minibar and limited/expensive breakfast
Noisy rooms and occasional small/bouncy beds
Checkout lines/systemic delays and occasional service lapses

Categories

Cleanliness
7.7
Several guests reported clean rooms, though a few mentioned stale/‘stinky’ odors and aging facilities; overall cleanliness is generally acceptable but affected by the property's age.
Service
9.2
Staff are frequently described as friendly, helpful and kind; occasional service issues (forgotten items, slow checkout lines) were reported but the majority of comments praise front desk and staff assistance.
Location
9.8
Repeatedly praised as a prime, strategic location (close to IT Park, embassy, malls, restaurants) — one of the strongest positives across reviews.
Room Quality
5.5
Consistent complaints about aging rooms: old/ancient showers, poor AC, no hot water at times, bouncy/sinking beds, small beds and noisy rooms — room quality is a clear weak point.
Amenities
8.1
Gym and on-site casino receive positive mentions; building and facilities are attractive, but issues with intermittent Wi‑Fi, expensive minibar and occasional lack of hot water temper the score.
Value for Money
6.5
Multiple guests stated the hotel feels overpriced for its condition (minibar and breakfast costs cited); value is reduced by dated rooms and extra charges despite good location and service.
Food and Beverage
6.3
Breakfast described as basic and repetitive with limited variety and relatively high price; a few positive notes about on-site restaurants but F&B is generally underwhelming.
Overall Experience
8.5
Mixed but leaning positive: many guests loved the building, location, staff and facilities like the gym/casino, while recurring room/amenity and value issues lowered satisfaction for some — overall stays tend to be good for guests prioritizing location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation with Spectacular Views

Outstanding Amenities for Relaxation and Wellness
The hotel boasts an outdoor pool, fitness centre, and a variety of dining options. Guests can indulge in a relaxing massage in the comfort of their rooms or unwind in the sauna and steam room at the fitness centre.

Culinary Delights and International Flavors
With 11 dining options, including Chinese, Japanese, and seafood restaurants, guests can embark on a culinary journey without leaving the hotel. Uno Restaurant's international buffet and La Gondola's Italian specialties are sure to tantalize taste buds.

Experience sophistication and comfort at Waterfront Cebu City Hotel and Casino. Book now for an unforgettable stay with top-notch amenities and exceptional service.

Important information:

Please note that children ages 6-11 will enjoy 50% off on breakfast cost. Please contact the property directly for further details.

Credit card will be used for guarantee purposes only. When settling the bill, the property will accept cash/credit card. The full amount of the reservation must be paid upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

7.7
Based on 1630 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.8
Room Quality: 5.5
Amenities: 8.1
Value for Money: 6.5
Food and Beverage: 6.3
Overall Experience: 8.5
R
Rintaro • extended_group • jp
4
2026-11-02 • via Nuitee
J
James • couple • ph
5
Only because of embassy.
Pros:

Location is near it park and embassy.

Cons:

Shower no pressure. Wi fi didn't work half the time. Bed bouncy and sinking. Room warm and humid. Had to get fan.

2026-10-29 • via Nuitee
M
MICHAEL • family_with_children • ph
7
AC needs fixing in room 608
Pros:

The location and size of the rooms are great.

Cons:

The AC was running so poorly it got very warm inside our room. Instead of switching us to a different room, they suggested for someone to come up and fix it. At that late at night, we didn't really want anybody inside our room and spend God knows how long fixing up the AC anymore coz we just wanted to pack up our stuff and go straight to sleep in a much cooler room.

2026-10-27 • via Nuitee
J
Johanissa • couple • ph
8
Great stay! Clean, and friendly service. ⭐⭐⭐⭐⭐
Pros:

Great location—close to malls, restaurants, and other convenient places. Very accessible and easy to get around. Highly recommended! ⭐⭐⭐⭐⭐

Cons:

Overall, the stay was okay, but the room is old. Improving these areas would make the experience much better for future guests.

2026-10-27 • via Nuitee
K
Kevin • couple • gb
6
It was ok
Pros:

the rooms need updating

Cons:

the shower the TV the electrial outlets

2026-10-27 • via Nuitee
R
RENY • couple • ph
9
2026-10-22 • via Nuitee
J
John • family_with_children • us
10
Pros:

Nice place.

Cons:

It was a little noisy inside my room.

2026-10-22 • via Nuitee
박 • family_with_children • kr
1
Pros:

없습니다

Cons:

최악입니다

2026-10-20 • via Nuitee
M
Menchita • couple • ph
9
2026-10-19 • via Nuitee
M
Miguel • solo_traveller • us
6
2026-10-18 • via Nuitee
C
Cavazos • solo_traveller • us
2
2026-10-17 • via Nuitee
G
Gary • couple • au
6
Cebu
Pros:

Good location nice Italian restaurant

Cons:

No hot water for showers was disappointing

2026-10-15 • via Nuitee
G
Ginalyn • couple • us
7
Pros:

Location.

Cons:

The room set up I didn’t like the shower is ancient, the electrical outlet not accessible you need to moved furniture to just plug in, the door blocking the toilet. Not happy this time we stayed.

2026-10-11 • via Nuitee
K
Kaosroma • solo_traveller • it
9
Strategic Place close IT Park
Pros:

The hotel isballocated in a real strategic position and the gym is nice

Cons:

Ecerythong is a bit old fashion

2026-10-08 • via Nuitee
B
Brus • solo_traveller • ch
8
2026-09-19 • via Nuitee
K
Kaiser • solo_traveller • ph
9
2026-09-11 • via Nuitee
H
HIROSUKE • couple • jp
3
Pros:

施設が綺麗。でも値段も高いので相応かと。

Cons:

サービスが悪い。
忘れ物の対応をしてくれない。
ミニバーの水が一本120ペソという法外な値段をしている。

2026-09-06 • via Nuitee
B
boris • solo_traveller • us
8
overall is ok
Cons:

breakfast ok but not much variety every day the same
it will be good if more different food presented

2026-09-05 • via Nuitee
M
Menchie • family_with_children • jp
10
2026-09-04 • via Nuitee
E
Elmer • solo_traveller • nl
7
Pros:

Mooi hotel

2026-09-03 • via Nuitee