Quest Newcastle

Hotels
•
Quest Apartment Hotels
8.5 (1071 reviews)
575 Hunter Street , Newcastle , au
+61 2 4928 8000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Limited gym amenities
Parking costs
Noise sensitivity in rooms

Categories

Cleanliness
8.49
The reviews consistently mention cleanliness as a strong point.
Service
8.71
Staff were described as very helpful and friendly. Some experiences noted issues, but overall positive.
Location
8.75
Multiple reviews praise the location as convenient and central.
Room Quality
8.45
Guests enjoyed spacious and comfortable rooms.
Amenities
8.23
Amenities received mixed feedback, particularly regarding the gym.
Value for Money
8.44
The general sentiment is that the hotel provides good value, though parking costs are mentioned.
Food and Beverage
8.49
Food options were generally well-received, with mention of local cafes.
Overall Experience
8.46
Overall guest experiences were positive, with some aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Luxurious Amenities
Boasting an indoor pool, a hot tub, and a fitness centre, Quest Newcastle offers the perfect blend of relaxation and activity.

Convenient Location
Located just 300 meters from the waterfront and directly across from the Honeysuckle Light Rail stop, our self-contained apartments provide easy access to the best of Newcastle.

Personalized Services
From babysitting to pantry shopping and dry cleaning services, our property goes above and beyond to ensure your stay is as comfortable as possible.

Book your stay at Quest Newcastle today for a truly unforgettable experience.

Important information:

There is a 1.8% surcharge for Visa, 2.5% for Mastercard and 3% for American Express Credit cards.

All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Cash payment can be made directly with the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1071 reviews
Cleanliness: 8.49
Service: 8.71
Location: 8.75
Room Quality: 8.45
Amenities: 8.23
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
B
Barbara • couple • au
10
Close to family
Pros:

Close to family

Cons:

The Price

2026-07-25 • via Nuitee
J
John • extended_group • au
10
2026-07-24 • via Nuitee
N
Natalie • extended_group • au
10
2026-07-24 • via Nuitee
S
Siriel • family_with_children • au
9
2026-07-23 • via Nuitee
A
Adam • solo_traveller • au
7
2026-07-19 • via Nuitee
L
Lavinia • extended_group • au
8
Very nice, comfortable, welcoming and Clean
2026-07-19 • via Nuitee
A
Alex • solo_traveller • au
10
2026-07-18 • via Nuitee
J
Jane • family_with_children • au
10
Excellent room.sad we only had one night but will be back
Pros:

Roomy updated clean.

Cons:

Nil

2026-07-16 • via Nuitee
L
Liam • solo_traveller • au
9
Pros:

Location

Cons:

Paid parking

2026-07-16 • via Nuitee
M
Matthew • family_with_children • au
8
Would stay again
Pros:

Size of the apartment- staff rining early to check what beds alignment I wanted

Cons:

Paying for parking- very expensive

2026-07-12 • via Nuitee
D
David • family_with_children • au
9
Thank you.
Pros:

The guy on the from desk was awesome. Can’t remember his name but he normally works at your other hotel that is in an old brewery.

2026-07-12 • via Nuitee
A
Amanda • family_with_children • au
10
2026-07-12 • via Nuitee
M
Matt • extended_group • au
8
2026-07-12 • via Nuitee
C
Christipher • family_with_children • au
6
The location was fantastic and an easy walk to the harbour, restaurants etc. Plenty of parking and very clean and well-
Pros:

Great location, clean and spacious apartment

Cons:

The pool and gym were substandard, which is disappointment because they’re the reasons I booked this place over anywhere else. The pool looked filthy and the indoor space reeked of cigarette smoke. The gym had three pieces of average-looking equipment in a dark, depressing room.

2026-07-10 • via Nuitee
J
Jeffrey • solo_traveller • au
10
Pros:

Very friendly staff highly recommend

Cons:

Nothing

2026-07-05 • via Nuitee
M
Mark • extended_group • au
10
Stuff very helpful and happy in helping out with our elderly friend with a son who has disabilities
Pros:

Good location very clean

2026-07-05 • via Nuitee
G
Grant • couple • au
8
Pros:

Simple and straightforward and good location

Cons:

Nil

2026-07-04 • via Nuitee
D
Donovan • extended_group • au
7
2026-07-02 • via Nuitee
G
Grant • extended_group • au
9
2026-06-29 • via Nuitee
B
Blade • couple • au
10
2026-06-28 • via Nuitee