Microtel Inn & Suites by Wyndham Rapid City

Hotels
Microtel Inns & Suites
8.2 (1793 reviews)
1740 Rapp Street , Rapid City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Polite staff
Good value for price
Clean room
Cons:
Issues with amenities
Rude service from some staff
Cleanliness concerns

Categories

Cleanliness
7.66
Mixed reviews, with mentions of cleanliness issues such as dirty pool and a bug found in the room.
Service
9.13
Many positive comments about the staff being friendly and helpful, but one review mentioned rude workers.
Location
8.67
Convenient location mentioned in a couple of reviews.
Room Quality
8.12
General satisfaction noted, but some reviews mentioned issues with beds and room preparation.
Amenities
7.65
Complaints regarding missing amenities like fruit and options for breakfast.
Value for Money
8.61
Good value mentioned for what was paid, several reviewers saw it as a steal for the price.
Food and Beverage
7.16
Continental breakfast was noted as lacking protein and variety, affecting overall satisfaction.
Overall Experience
8.63
Overall a decent experience but issues mentioned in specific areas led to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:31

Property Description

Indulge in Relaxation
Experience comfort and convenience at Microtel Inn & Suites Rapid City with an indoor pool and hot tub to unwind after a day of exploring.

Start Your Day Right
Enjoy a complimentary continental breakfast featuring fresh fruit, muffins, and bagels each morning to fuel your adventures in Rapid City.

Convenient Amenities
Benefit from a 24-hour front desk, free WiFi, and free shuttle service to the airport for a stress-free stay.

Book now to experience the perfect blend of relaxation and convenience at Microtel Inn & Suites Rapid City.

Important information:

When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies, maximum of three dogs per room, per night. We have an outside area for dogs to walk. Service animals are welcome.

Guests are required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Please inform Microtel Inn & Suites by Wyndham Rapid City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that this property does not accept cash payments.

We only accept major credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1793 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
S
Springer extended_group us
9
2026-08-29 via Nuitee
D
David couple us
7
2026-08-29 via Nuitee
T
Thomas solo_traveller us
10
2026-08-29 via Nuitee
P
Paumen family_with_children us
8
Pros:

Breakfast was good. Staff was very helpful

Cons:

Pillows are too fluffy.

2026-08-29 via Nuitee
P
Phyllis couple us
9
It was a very nice stay with our dog. Breakfast was good. Close to stores
Pros:

Convenient to the interstate. Good value

Cons:

There were no ice makers on the second floor

2026-08-28 via Nuitee
S
Sue couple ca
8
We enjoyed our 2 night stay
Pros:

Great

Cons:

Nothing

2026-08-28 via Nuitee
T
Thomas family_with_children us
3
I won't be staying at this hotel again.
Pros:

Location was near where i wanted to be.

Cons:

The beds were very uncomfortable. Some of the furniture was broken. I took pictures as soon as I walked in so I wouldn't be blamed. Told them 4 people were coming, and they didn't leave enough towels or anything for everyone. The toilet paper roll had like 6 sheets left on it and no spare roll. I had to go down and ask for more. Their rooms could have been cleaned a little better. When you walked in the room, the AC said it was set at 68, yet we were sweating. It was warmer in the room than it was in the rest of the building. I set the AC as low as I could, and the room did cool a little, but it kept turning on and off, unable to keep up. When it came to breakfast, there were no places for us to sit, so we ate our food in our room, which was not convenient at all with only one chair and 2 kids under 8 yrs old. When making breakfast the first day, it was an hour-long process waiting to make waffles with only 1 waffle maker and many guests. After our second day, they changed out the waffle maker to a differently designed one. That tells me that instead of having it backed up for an hour plus, they could have brought the other one out and chose not to. Parking the car was tight with everyone they had there, plus sharing the parking lot with other hotels. Our room was closest to the road, so we could hear the construction and equipment happening right across the street. On our 3rd day, they deactivated our cards so we couldn't get in the room. I went down, and mine reactivated. They said the other one should be good now too. Later that day, I left my card in the car, so we went to use the other card, and it didn't work, so I had to go back out to get the other card to get back in the room.

2026-08-28 via Nuitee
M
Maria extended_group us
10
2026-08-27 via Nuitee
W
William couple us
8
2026-08-27 via Nuitee
L
Lynn couple us
6
Cons:

Bathtub had hair in it. I cleaned it before use. Also did not drain well

2026-08-26 via Nuitee
L
Loveberry solo_traveller us
7
Pros:

Location

Cons:

Had 1 washcloth and two towels for two people for two days. No guardrails in shower/tub. No mat to limit slips front desk help could have been friendlier. No protein at breakfast both days.

2026-08-26 via Nuitee
S
Sabrina Palmucci solo_traveller it
10
Pros:

Posizione, camera, pulizia, colazione eccellenti
Ho apprezzato l'attenzione all'ecologia nel non cambiare gli asciugamani ogni giorno.
Solo mi sarei aspettata venisse arieggiata la camera e sistemati i letti.
Ma quest'ultimo è solo un consiglio che non toglie nulla al soggiorno perfetto.
Grazie

Cons:

Nulla da dichiarare

2026-08-26 via Nuitee
B
Barbara solo_traveller it
9
Pros:

Stanza molto spaziosa

Cons:

Wifi non pervenuto

2026-08-26 via Nuitee
F
Fields solo_traveller us
10
Pros:

The staff was amazing. I will definitely stay again.

Cons:

No hot tub was disappointing. But everything else was great.

2026-08-25 via Nuitee
K
Kevin family_with_children us
10
2026-08-25 via Nuitee
C
Cynthia extended_group us
6
2026-08-24 via Nuitee
P
prince extended_group au
1
didnt stay coz they gave away our room and took our money no refund was given its been 5days now
Pros:

the male concierge is rude and arrogant

2026-08-24 via Nuitee
A
alan couple gb
8
Pros:

Good location

Cons:

Nothing

2026-08-24 via Nuitee
J
Jane couple us
9
Very comfortable.
Pros:

The facilities were very clean! Easy access to green areas for dog. The beds were very comfortable. Room smelled fresh.

Cons:

Breakfast could have more varieties of hot food.

2026-08-24 via Nuitee
J
Jerold solo_traveller us
8
2026-08-24 via Nuitee