Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues with some rooms
Comfort of bedding not optimal
Amenities could be improved

Categories

Cleanliness
7.46
Some reviews mentioned issues with old furniture and cleanliness standards, affecting the overall sentiment.
Service
8.43
Multiple reviews praised the helpfulness and friendliness of staff.
Location
8.47
The central location was highlighted positively in several reviews.
Room Quality
7.42
Concerns raised about bedding comfort and various design issues in rooms.
Amenities
7.95
Mentioned positives, but some amenities like coffee machines were noted as missing.
Value for Money
8.41
Many guests felt the hotel provided good value for the price.
Food and Beverage
7.96
Breakfast received high marks, though some aspects indicated room for improvement.
Overall Experience
7.93
General consensus shows guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Modern Accommodation with Free WiFi and Fitness Centre
Located in the heart of the city, Best Western Kom Hotel offers a peaceful retreat with complimentary WiFi and a state-of-the-art fitness center. Ideal for both leisure and business travelers, the hotel is just a stone's throw away from Rådmansgatan Metro Station and the bustling Drottninggatan shopping street.

Deluxe Rooms and Extensive Breakfast Buffet
Unwind in the well-appointed guest rooms equipped with a work desk, sleek bathroom, and a flat-screen TV. Start your day with a sumptuous breakfast buffet offering a variety of hot and cold options. Need a caffeine fix? Enjoy free hot drinks in the lobby throughout the day.

Free Fitness Classes and Eco-Friendly Practices
Stay active during your stay with complimentary fitness classes in the gym. As a certified environmentally friendly hotel, Best Western Kom Hotel combines comfort with sustainability. Let our knowledgeable staff enhance your experience with personalized tourist tips and excellent service.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Kom Hotel now.

Important information:

Please note that this hotel does not accept cash payments.

Please let the hotel know how many children will be staying and note the age in the Special Requests box when booking.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 300 per day.

Location

Guest Reviews

8
Based on 6353 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
E
Emanuele • solo_traveller • it
8
2026-07-25 • via Nuitee
L
Linda • solo_traveller • se
7
2026-07-25 • via Nuitee
A
ANDREJ • solo_traveller • de
10
2026-07-24 • via Nuitee
S
Susanne • solo_traveller • se
9
Pros:

Bra läge och god frukost

2026-07-24 • via Nuitee
J
June • family_with_children • no
7
2026-07-24 • via Nuitee
Y
Yunus • solo_traveller • tr
10
Pros:

Konum iyi

2026-07-24 • via Nuitee
A
Aurore • family_with_children • fr
10
Je recommande
Pros:

La propreté, l’accueil, la qualité du service,
La literie très confortable.
Très bon rapport qualité prix

Cons:

J’ai trouvé le petit déjeuner un peu trop anglo-saxon. ( beaucoup de salé œuf fromage, et peu de sucré)

2026-07-24 • via Nuitee
L
Lasse • solo_traveller • no
10
Top notch
Pros:

It was perfect

Cons:

Nothing

2026-07-24 • via Nuitee
J
Johanna • solo_traveller • se
9
2026-07-24 • via Nuitee
E
efe İsmail • family_with_children • tr
9
2026-07-23 • via Nuitee
A
Aleksandra • family_with_children • it
8
Pros:

Check in anticipato di 1 ora, deposito bagagli

Cons:

Colazione ricca ma non gustosa

2026-07-23 • via Nuitee
I
ISABEL • family_with_children • es
7
Muy buena relación calidad-precio, con algunos detalles a mejorar
Pros:

El hotel estaba muy limpio y las instalaciones estaban muy cuidadas. El desayuno era variado y de buena calidad. Las camas y las almohadas fueron muy cómodas, por lo que descansamos muy bien. También nos gustó el gimnasio, que estaba bien equipado y resultó muy útil durante la estancia. En general, la relación calidad-precio fue muy buena.

Cons:

Aunque el desayuno se servía hasta las 11:00, alrededor de las 10:00 ya empezaban a recoger gran parte del buffet, por lo que quienes bajaban durante la última hora encontraban mucha menos variedad. Además, nuestra habitación no tenía aire acondicionado y, al no poder hacer corriente, hacía bastante calor. También echamos en falta un armario o algún espacio para guardar las maletas, ya que tuvimos que dejarlas en el suelo durante toda la estancia.

2026-07-23 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-07-23 • via Nuitee
L
Lindberg • solo_traveller • se
7
Pros:

Dw var mycket varmt när vi var på hotellet, hade en fläkt, tänkte aldrig på att säga till i receptionen. Annars var de ett bra hotell, nära till de vi skulle se & vara under vår vistelse. Hade önskat ac inne på hotellrummet

2026-07-23 • via Nuitee
B
Błażej • family_with_children • pl
7
2026-07-23 • via Nuitee
M
Margarita • family_with_children • es
8
2026-07-23 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Pros:

L'emplacement, la propreté, le petit déjeuner.

Cons:

Le matelas s'enfonce au milieu mais il reste confortable.

2026-07-23 • via Nuitee
K
Kidsten • family_with_children • se
8
2026-07-22 • via Nuitee
H
Hasse • solo_traveller • se
9
Pros:

Bra rum, god frukost och vänlig personal.

Cons:

Lite backig väg dit om man är äldre.

2026-07-22 • via Nuitee
M
Mannhwa • extended_group • tw
8
2026-07-22 • via Nuitee