Hotell Heden - BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.1 (10430 reviews)
Sten Sturegatan 1 , Gothenburg , se
+46 31 773 84 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleaning standards
Inconsistent room quality
High price for value

Categories

Cleanliness
6.74
Several reviews pointed out poor cleaning standards and mold in the bathroom.
Service
8.71
Most reviews mentioned friendly and helpful staff.
Location
9.25
Multiple mentions of great location close to various attractions.
Room Quality
7.2
Mixed reviews; some comments about the condition of rooms and comfort.
Amenities
8.73
Amenities noted were generally satisfactory with positive mentions of breakfast.
Value for Money
7.69
Some reviews indicated the price was too high for the quality offered.
Food and Beverage
7.74
Breakfast received mixed reviews; while good, some findings indicated areas for improvement.
Overall Experience
8.71
General consensus reflected a decent stay with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Scandinavian Design Rooms
Indulge in the typical Scandinavian design of Hotel Heden; BW Signature Collection's rooms, featuring flat-screen TVs with satellite channels.

Wellness Centre
Unwind at the free wellness centre, complete with a gym and sauna, offering the perfect relaxation spot during your stay.

Convenient Location
Located just 500 metres from the Avenyn shopping street and within a 10-minute walk to Liseberg Amusement Park, Hotel Heden; BW Signature Collection offers the ideal base for exploring the city.

To experience a perfect blend of comfort and convenience, book your stay now at Hotel Heden; BW Signature Collection.

Important information:

Note the age of any accompanying children in the Special Requests box when booking.

Please note that parking is subject to availability.

Guests under the age of 18 can only check-in if traveling as part of a family.

Please note that baby cribs are available on request directly to the property.

The property is cash-free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.1
Based on 10430 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.71
G
Göran • couple • se
8
Bra och prisvärt
Pros:

Nära till Scandinavium

2026-08-29 • via Nuitee
C
Christina • couple • se
9
2026-08-29 • via Nuitee
A
Anna • solo_traveller • de
10
Pros:

Conveniently located hotel, nice breakfast, super friendly staff, free WiFi was a bit slow on my room

2026-08-29 • via Nuitee
V
Vibeke • couple • no
10
2026-08-29 • via Nuitee
M
Molin • couple • se
6
Pros:

Nära till vårt mål, trevlig personal

Cons:

Det var sjukt varmt. Ingen luft i rummet trots att vi öppnade fönstret. Ingen cirkulation på luften

2026-08-29 • via Nuitee
C
Clémentine • solo_traveller • fr
10
Très bon séjour à Göteborg !
Pros:

Hôtel très agréable à 10 minutes à pied de la gare et du centre de Göteborg.
Nous avons été surclassés dans une chambre familiale lors de notre premier passage, et avons pu laisser des affaires lors de notre trip de 3 jours sur les îles avant de revenir pour 2 nuits.
Sauna le soir très agréable.
Petit déjeuner parfait : très complet et avec des propositions sans gluten et sans lactose, ce qui est encore rare en France.
Les prix via Booking étaient très compétitifs.

2026-08-29 • via Nuitee
H
Hultqvist • solo_traveller • se
6
2026-08-29 • via Nuitee
E
EK • solo_traveller • de
9
2026-08-29 • via Nuitee
C
Crobu • solo_traveller • it
10
Pros:

Struttura molto graziosa con personale gentile. Posizione centrale. Colazione abbondante. Consigliato.

2026-08-29 • via Nuitee
L
Løken • couple • no
8
2026-08-29 • via Nuitee
J
Josefin • solo_traveller • se
8
2026-08-28 • via Nuitee
G
Giulia • solo_traveller • it
9
Pros:

The hotel was very cosy

2026-08-28 • via Nuitee
A
Annika • solo_traveller • gb
10
2026-08-28 • via Nuitee
A
Anita • couple • se
10
2026-08-28 • via Nuitee
E
Eskilsson • family_with_children • se
9
2026-08-28 • via Nuitee
C
Ciro • solo_traveller • it
8
2026-08-28 • via Nuitee
A
Annicka • extended_group • se
8
Trivdes utmärkt
2026-08-28 • via Nuitee
• solo_traveller • no
9
Pros:

Alt

Cons:

Ingenting

2026-08-28 • via Nuitee
T
Thea • couple • de
10
Sehr erholsam mit Sauna inklusive
Pros:

super Preisleistung

2026-08-28 • via Nuitee
A
Anders • couple • se
8
Trevligt boende med mycket bra läge och trevlig personal
Pros:

Läget och trevlig personal. Lagom stort hotell

Cons:

Sängarna var lite välanvända och inte helt bekväma

2026-08-27 • via Nuitee