Stella Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.6 (914 reviews)
General-Guisan-Strasse 2 , Interlaken , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location
Cons:
Missing basic amenities
Mixed feelings about breakfast

Categories

Cleanliness
8.43
Overall sentiment suggests cleanliness is generally good but with some minor concerns raised, hence a slightly lower score.
Service
8.9
Positive comments about helpful staff indicate high service quality.
Location
8.94
Several reviews highlight the convenient location near the train station and local attractions.
Room Quality
8.69
Mixed sentiments with many positive remarks about comfort and aesthetics.
Amenities
8.32
Some amenities noted as lacking, such as kettle and tissues, resulting in a lower score.
Value for Money
8.28
Concerns expressed about the perceived value, especially regarding charged mineral water.
Food and Beverage
8.53
Breakfast received mixed reviews, impacting its overall score slightly.
Overall Experience
8.7
Despite some negatives, the overall experience appears satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Unique Family-Run Property
Experience the charm of the Stella Swiss Quality Hotel, a family-run gem in Interlaken. With a rich history spanning 3 generations, our hotel offers a cozy retreat just a stone's throw away from the city center.

Tailored Room Experience
Indulge in our thoughtfully designed rooms, each offering a unique size and layout. Enjoy the comfort of complimentary bathrobes, soft bath towels, and cozy slippers, ensuring a relaxing stay for every guest.

Ideal Location for Outdoor Adventures
Nestled in the breathtaking Jungfrau region, our hotel is the perfect starting point for unforgettable hiking excursions and thrilling skiing escapades. Immerse yourself in nature's beauty while enjoying the convenience of our top-notch amenities.

Ready to embark on a memorable Swiss getaway? Book your stay at Stella Swiss Quality Hotel now!

Important information:

Please inform the hotel if you are traveling with children and include their age.

If you expect to arrive after midnight, please inform Stella Swiss Quality Hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 914 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.94
Room Quality: 8.69
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.7
R
Rizwan • couple • pk
9
2026-06-20 • via Nuitee
R
Rizwan • couple • pk
9
2026-06-20 • via Nuitee
F
Faye • extended_group • us
10
Nice little hotel
Pros:

I like their tea/coffee room.

2026-06-19 • via Nuitee
R
Ritesh • family_with_children • us
7
Great location, friendly staff, and comfortable accommodations, but the room did not match the renov
Pros:

Excellent location, close to everything we wanted to see and do. The breakfast was good with a nice variety of options, and the room was clean, spacious, and comfortable. The staff was very friendly and helpful throughout our stay, especially Nick at the front desk, who went above and beyond to make us feel welcome and assist with any questions we had. I would gladly stay here again.

Cons:

The hotel should do a better job of distinguishing between renovated and non-renovated rooms in its online listings. The photos on Booking.com primarily show the updated rooms, but we were assigned a room on the first floor that had not been renovated. The room was clean, but it did not match the expectations set by the photos.

2026-06-19 • via Nuitee
D
DiscoAfrica • Family • Culebra, Puerto Rico
10
Fantastic experience great Hotel highly recommended
Pros:

Wow, what an amazing experience that. From fantastic Staff to Great breakfast to really nice views and location. Everything was just perfect. There was also a great swimming pool inside that we used one of the days. Just absolutely amazing.

2026-06-16 • via Tripadvisor
N
Nicolas • solo_traveller • ch
8
Pros:

Globalement le tout

Cons:

Manque de choix au petit déjeuner pour ma femme végétarienne, du poisson aurait ete apprécié par exemple

2026-06-16 • via Nuitee
A
Ashokkumar • solo_traveller • ae
9
Pros:

Location

Cons:

Room size

2026-06-15 • via Nuitee
M
Myriam • couple • ca
9
2026-06-14 • via Nuitee
Y
YUSHENG • couple • cn
10
非常满意
Pros:

位置优越，离西站距离不远，走路约10分钟，离镇中心也只有几分钟路程，设施完善，服务也不错，值得推荐！

2026-06-12 • via Nuitee
A
Antonio • family_with_children • br
10
Ótima Opção com boa localização
Pros:

Excelente localização com bom café da manhã. Ótimo atendimento da Recepção, sempre pronto a nos ajudar...

2026-06-11 • via Nuitee
R
Remya • solo_traveller • gb
10
Thanks Nick for taking of small details and request!
Pros:

It was walking distance

Cons:

Nono

2026-06-08 • via Nuitee
N
Nadine • couple • sa
7
Pros:

مكييييييف ماشاء الله ،النظافة، الموقع، الموظفين، الفطور محدود جدا بس عجبني انك انت اللي تسوي البيض المقلي، بالفندق في مسبح وفي مواقف للسيارات خلف المبنى، وكذلك في كواية بس تطلبها من خدمة الغرف، كان متعاون موظف الاستقبال طلبت منه غرفة معزوله بعيد عن الازعاج وغير لي الغرفة، النت السرعه ممتازه، ويعيك باسوورد مختلف لكل جهاز عندك، يسالك كم جهاز تبي تشبك نت ! ويعطي لكل جهاز باسوورد مختلف.

Cons:

الغرفة صغيرة جدا وكذلك دورة المياة جدا صغيرة، وله شباك يفتح كامل، السرير لو تلف طحت، جدا صغير، مافي اعاده تعبية للماء، يقولك من الحنفية، كذلك ياخذون منك بيانات البطاقة الفيزا، مادري ليش !

2026-06-08 • via Nuitee
M
Matendo • couple • ch
8
2026-06-08 • via Nuitee
E
Elidjan • family_with_children • al
10
Clean and good hotel
Pros:

Location and staf helpful

Cons:

.

2026-06-07 • via Nuitee
O
ouadie.lakhchine • solo_traveller • ma
10
Pros:

Le cadre global

Cons:

Ras

2026-06-03 • via Nuitee
J
Jonathan • couple • ch
10
Best value in town
Pros:

Excellent location and welcome. Good value with quality rooms and breakfast.

Cons:

Nothing

2026-06-03 • via Nuitee
A
Alessandro • solo_traveller • br
10
2026-06-01 • via Nuitee
R
R. R. • solo_traveller • de
10
2026-06-01 • via Nuitee
I
Inas • solo_traveller • ae
10
Amazing stay
Pros:

Location - breakfast- staff - rooms- balcony

Cons:

—————

2026-06-01 • via Nuitee
A
Atif • family_with_children • us
6
Decent hotel except for above
Pros:

Good location

Cons:

They charged me extra for not listing a 3 year old that sleeps on the same bed.

2026-05-31 • via Nuitee