Stella Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.6 (951 reviews)
General-Guisan-Strasse 2 , Interlaken , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location
Cons:
Missing basic amenities
Mixed feelings about breakfast

Categories

Cleanliness
8.43
Overall sentiment suggests cleanliness is generally good but with some minor concerns raised, hence a slightly lower score.
Service
8.9
Positive comments about helpful staff indicate high service quality.
Location
8.94
Several reviews highlight the convenient location near the train station and local attractions.
Room Quality
8.69
Mixed sentiments with many positive remarks about comfort and aesthetics.
Amenities
8.32
Some amenities noted as lacking, such as kettle and tissues, resulting in a lower score.
Value for Money
8.28
Concerns expressed about the perceived value, especially regarding charged mineral water.
Food and Beverage
8.53
Breakfast received mixed reviews, impacting its overall score slightly.
Overall Experience
8.7
Despite some negatives, the overall experience appears satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Unique Family-Run Property
Experience the charm of the Stella Swiss Quality Hotel, a family-run gem in Interlaken. With a rich history spanning 3 generations, our hotel offers a cozy retreat just a stone's throw away from the city center.

Tailored Room Experience
Indulge in our thoughtfully designed rooms, each offering a unique size and layout. Enjoy the comfort of complimentary bathrobes, soft bath towels, and cozy slippers, ensuring a relaxing stay for every guest.

Ideal Location for Outdoor Adventures
Nestled in the breathtaking Jungfrau region, our hotel is the perfect starting point for unforgettable hiking excursions and thrilling skiing escapades. Immerse yourself in nature's beauty while enjoying the convenience of our top-notch amenities.

Ready to embark on a memorable Swiss getaway? Book your stay at Stella Swiss Quality Hotel now!

Important information:

Please inform the hotel if you are traveling with children and include their age.

If you expect to arrive after midnight, please inform Stella Swiss Quality Hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 951 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.94
Room Quality: 8.69
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.7
R
Raed • solo_traveller • sa
10
2026-07-18 • via Nuitee
H
HenriqueMarques • couple • br
10
2026-07-16 • via Nuitee
S
Syed • solo_traveller • fr
7
2026-07-11 • via Nuitee
S
Syed • family_with_children • fr
7
2026-07-11 • via Nuitee
P
Patrik • solo_traveller • se
10
Pros:

Väldigt bra läge och fin service. Mycket rent och bekvämt boende.

2026-07-10 • via Nuitee
S
Sliman • couple • il
10
Pros:

הכל הצוות בקבל היה עוזר בהכל

Cons:

כלום

2026-07-10 • via Nuitee
R
Royal • couple • az
6
Cons:

Otaq cox balacaydi.yataq tek neferlik kimiydi.otaqda hereket etmek mumkun deyildi.

2026-07-09 • via Nuitee
P
ppec2001 • family_with_children • us
8
A pricey but scenic and well-located hotel with a repetitive breakfast and minor bathroom issues.
Pros:

Location: Tucked away in a quiet neighborhood off the main street, yet incredibly close to both the West and Ost train stations.

Room & Views: The rooms are spacious, and the private balcony offers a beautiful, remote mountain view—perfect for winding down at the end of the day.

Cleanliness: I highly preferred the vinyl flooring over standard hotel carpet; it feels much cleaner and more hygienic.

Cons:

Breakfast Monotony: While the breakfast buffet has a decent selection, the options never changed. It got a bit repetitive by the end of our four-day stay.

Shower & Ventilation: The shower curtain is a bit too short, so water easily splashes onto the bathroom floor. Additionally, the weak ventilation fan leaves the room humid for a long time after a shower.

2026-07-09 • via Nuitee
P
PEDRO MARIO • solo_traveller • mx
10
2026-07-08 • via Nuitee
V
Veronica • solo_traveller • li
8
Kleines, gut ausgestattetes Zimmer, ruhige, gute Lage, reichhaltiges Frühstück, sehr freundliches Personal jederzeit wie
Pros:

Gute Lage, sehr freundliches Personal, sehr sauber, reichhaltiges Frühstück

2026-07-08 • via Nuitee
J
Jittranuch • couple • th
10
Pros:

Good staff , Good breakfast

Cons:

Open air from bathroom area and bed room

2026-07-07 • via Nuitee
I
Igor • solo_traveller • at
8
2026-07-07 • via Nuitee
M
magoriums_world • extended_group • tr
10
2026-07-07 • via Nuitee
G
Gerhard • solo_traveller • at
8
2026-07-06 • via Nuitee
P
Patty G • solo_traveller • us
10
2026-07-05 • via Nuitee
R
Radek • extended_group • cz
9
2026-07-04 • via Nuitee
S
Souza • solo_traveller • br
10
Pros:

Quarto muito bom e excelente localização

2026-07-02 • via Nuitee
R
Raudaskoski • solo_traveller • no
7
2026-07-01 • via Nuitee
D
Dijana • couple • ch
8
Pros:

Proximité du centre

Cons:

Hôtel vieillot et désuet, le prix est orbital pour une chambre des années 70. Les professionnels du tourisme arnaquent les touristes à cause de La sûr fréquentation

2026-06-30 • via Nuitee
A
abhinav • family_with_children • in
9
Awesome stay
Pros:

Overall ambience, excellent location, facilities as well amneties are really great!! We really enjoyed our stay. They have AC in their rooms as well which I really liked.

Cons:

Breakfast could have been better. Very Limited options.

2026-06-30 • via Nuitee