Polana Serena Hotel

Hotels
8.6 (725 reviews)
1380 Avenida Julius Nyerere , Maputo , MZ
+258 21 241 700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful building and facilities
Cons:
Pool cleanliness issues
Some rooms need maintenance

Categories

Cleanliness
7.79
Pool area needs a bit of maintenance; overall cleanliness could improve.
Service
9.26
Staff is friendly, professional, and attentive.
Location
8.8
Good location with easy access to hot spots in Maputo.
Room Quality
8.25
Some rooms require refurbishment, but well-maintained overall.
Amenities
8.78
Great facilities including a pool, spa, and bars, generally well-kept.
Value for Money
8.24
Pricing is somewhat high for the offering, as suggested by comments on overpriced breakfast.
Food and Beverage
8.79
Breakfast offered a good variety and quality, but some find the pricing high.
Overall Experience
8.86
Overall a pleasant and memorable stay despite minor inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:01

Property Description

Luxurious Accommodation

Polana Serena Hotel in Maputo offers elegant rooms equipped with modern amenities such as a TV, air conditioning, and a minibar. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable stay for guests.

Relaxation and Recreation

Guests can unwind at the outdoor pool, rejuvenate at the spa, or stay active at the fitness centre. For those seeking entertainment, the hotel provides various activities including bowling. Whether for leisure or business, the meeting facilities cater to all needs.

Convenience and Connectivity

With free WiFi access and airport transfer services, Polana Serena Hotel ensures a seamless experience for travelers. Located just 7 km from Maputo International Airport, the hotel offers convenience and connectivity for a stress-free stay.

Book your stay at Polana Serena Hotel for a memorable experience in Maputo.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MPM

Location

Guest Reviews

8.6
Based on 725 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
T
Telma Lourenco • couple • mz
10
2026-09-19 • via Nuitee
T
Tuna • solo_traveller • tr
9
2026-09-18 • via Nuitee
B
Born • solo_traveller • us
10
Beautiful property with attentive staff
Pros:

Gorgeous hotel with attentive knowledgeable staff and beautiful facilities. I appreciated having the "home base respite" during a crazy work trip.

2026-09-17 • via Nuitee
C
Caimoto Duarte • family_with_children • pt
9
2026-09-14 • via Nuitee
D
Donna • extended_group • us
9
Great location, ocean view room and walkable to restaurants and local markets
Pros:

The hotel was in a great location, in the Polana district, and was within walking distance to restaurants such as Mundo's, Artistas, Delicias de Zambezia, local markets and Gloria Mall. I did not go to the beach but I had a view of the ocean and a balcony. The rooms were modern and clean. The staff were friendly and the concierge always had tips about places to go. The hotel was a great value for the price.

Cons:

Nothing that I can think of.

2026-09-14 • via Nuitee
J
Joseph • solo_traveller • gb
10
Pros:

Hotel staff and pool/gym are exceptional. Great central location near bars and restaurants and the coast.

Cons:

Nothing

2026-09-11 • via Nuitee
L
Luis • couple • pt
10
Muito bom
Pros:

Tudo

Cons:

Nada

2026-09-10 • via Nuitee
A
Amanda • solo_traveller • us
10
Relaxing and luxurious
Pros:

A dream location and great staff

Cons:

The cost of food was high (dinner and drinks)

2026-09-08 • via Nuitee
M
Matsepo • couple • za
9
2026-09-07 • via Nuitee
J
jean-baptiste • solo_traveller • fr
9
Pros:

Très Bon accueil de tout le staff.
Endroit idéal à Maputo

2026-09-07 • via Nuitee
O
ORLANDA • family_with_children • pt
6
valeu para reviver 9 anos de estadia em Moçambique!
Pros:

bastante bom e visível para todos

Cons:

A LOCALIZAÇAO DO QUARTO QUE ERA NA PARTE INFERIOR DO HOTE, PRATICAMENTE , QUASE NA RUA .
AO ESCOLHIDO UM ALOJAMENTO STANDARD, NADA ME INDICAVA SOBRE A SUS LOCALIZAÇÃO

2026-09-06 • via Nuitee
I
Ilian • couple • gb
8
2026-09-06 • via Nuitee
M
Maria Luisa • solo_traveller • es
10
2026-09-03 • via Nuitee
P
Paola • couple • es
4
2026-09-01 • via Nuitee
M
Mirko • extended_group • it
9
Pros:

Colazione super, ambiente affascinante. I giardini e le varie sale del piano terra sono bellissime

Cons:

La SPA potrebbe essere rinnovata

2026-08-30 • via Nuitee
C
Christian • couple • fr
10
Cours séjour entre deux vols
Pros:

Très belle hôtel

Cons:

Rien

2026-08-30 • via Nuitee
E
Emilio • solo_traveller • za
10
2026-08-28 • via Nuitee
E
Eneide • solo_traveller • mz
5
2026-08-27 • via Nuitee
S
Sílvia • couple • pt
8
Requinte
Pros:

Almoço de fim de semana

2026-08-27 • via Nuitee
C
Charl • solo_traveller • za
9
Pros:

Great old hotel, full of nostalgia

Cons:

Far away from restaurants

2026-08-25 • via Nuitee