SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Hotels
•
SpringHill Suites
8.1 (366 reviews)
920 Slater Road , Durham , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great customer service
Clean rooms
Cons:
Dissatisfaction with service
Room not clean enough for some

Categories

Cleanliness
7.78
Mentioned as clean in several reviews, but one review indicated a negative sentiment regarding overall cleanliness.
Service
8.75
Staff was noted as very friendly with great customer service.
Location
8.29
Not mentioned, but service is standard quality for this hotel tier.
Room Quality
8.24
Recurring positive mentions about room quality and spaciousness.
Amenities
7.77
Breakfast and room features were positively noted, but not specifically detailed.
Value for Money
7.73
General satisfaction about stay implies a good value for the price.
Food and Beverage
8.28
Breakfast was specifically described as really good.
Overall Experience
7.95
Overall good experience mentioned, but one customer expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Convenient Location near Research Triangle Park
The SpringHill Suites Durham NC is just a 2-minute drive from Research Triangle Park, offering easy access to the area's business hub.

Comfortable Suites with Kitchenette
Enjoy spacious suites at the SpringHill Suites Durham NC, each equipped with a convenient kitchenette featuring a microwave and tea/coffeemaker. Relax in the ergonomic chair and sofa in the seating area.

On-Site Amenities for a Relaxing Stay
Indulge in an American breakfast made with fresh ingredients each morning and grab a quick snack from the vendor machines throughout the day. Unwind in the lobby with a cup of coffee or maintain your fitness routine at the 24/7 gym.

Book your stay at the SpringHill Suites Durham NC for a convenient and comfortable experience near Raleigh-Durham Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.1
Based on 366 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.95
C
Cheryl • solo_traveller • us
9
This was an excellent location close to the airport. The hotel was clean and modern. The staff was very friendly.
Pros:

Close to the airport; the room was large and comfortable

2026-09-16 • via Nuitee
M
Melissa • family_with_children • us
6
The hotel was fine but parking/shuttle for the airport was not as expected/represented.
Pros:

The location and proximity to RDU was why we chose this hotel.

Cons:

Our flight was at 7am but the airport shuttle didn't start until 7am. The website needs to be updated as this is very misleading. Also, I specifically asked prior to booking the room about parking. I've stayed in this hotel before and kept my car there for my trip at no charge. For this stay, I was told that the hotel now charges $15 per day to park. It is cheaper to pay to park at the Economy lot at RDU, so we did that rather than pay $15 and have to find a way to the airport for an early morning flight. I will look for another hotel for my next trip that provides shuttle earlier and allows for free parking. Please update your website so this will not be a surprise for future guests.

2026-08-24 • via Nuitee
L
Lourdy • couple • us
9
2026-08-19 • via Nuitee
R
Ragina • family_with_children • us
1
Frustrating.
Pros:

I liked that the hotel was close to my sister's home, close to my daughter's college, and the price that I received for the stay.

Cons:

I did not like that when I checked into my room one of the beds had rocks or graduals in the bed, the framing of the wall in the bathroom looked rusted, and the sheets were stained. I was moved to another room but the 2nd room had no closet door, the shower knob was about to fall off, the microwave plate was broken so the food did not heat properly, and there was a bug in on of the beds.

2026-08-19 • via Nuitee
L
Lourdy • couple • us
7
2026-08-19 • via Nuitee
M
Marvin • solo_traveller • us
9
2026-08-18 • via Nuitee
D
Denika • couple • us
7
2026-08-13 • via Nuitee
D
Denise • couple • us
1
Pros:

Everything was fine but I was charged twice which is not fine. The room was payed for yet you billed the room to my credit card. I rented the room for a funeral and after speaking to your staff they left the burden on me to follow up about the double billing. Dealing with grief is hard enough and now to deal with customer service about paying twice for the same room.

2026-08-03 • via Nuitee
S
Sondra • couple • us
8
2026-08-03 • via Nuitee
J
Jacinda • couple • us
10
2026-07-20 • via Nuitee
S
Shanika • solo_traveller • us
10
Great
Pros:

Everything was wonderful, will definitely be staying again

Cons:

That check out time is at 11am instead of 12pm

2026-06-21 • via Nuitee
L
Lori • couple • us
10
2026-06-19 • via Nuitee
S
Susan L Thomas • couple • us
10
Road trip stop to destination.
Pros:

Would have liked oatmeal, there was a crock pot, empty, but all the additives for oatmeal were set out. So settled for english muffin, at least they had those, better than just bread. I used cream cheese. The butter was in the fridge, ok, but too hard to spread on the muffin. Need some set out to soften up.
The room was great, plenty of room, kitchenette, large computer desk, sofa area separate from bed, which was comfy.

Cons:

No suggestions.

2026-06-10 • via Nuitee
E
Elsie • couple • us
8
2026-06-06 • via Nuitee
S
Sugah-n-Pops • Business • Hope Mills, North Carolina
8
Overnight stay
Pros:

This is not a bad hotel a littledated but they are holding it togetherwell. I normally stay down the street at another Marriott property. The staff was friendly and check in was a breeze especially after using the mobile check-in. I got a room on the 4th floor. The room was clean, great job house keeping. Bed was comfortable. Water pressure in the shower was great!! I rated this hotel a 4 out of 5. There is nothing really over the top here. About your standard SpringHill Suite. Great location to the airport.

2026-05-19 • via Tripadvisor
F
Fahima • couple • us
6
Overall okay but i Will not stay there again
Pros:

Staff

Cons:

Noise, rooms not being done daily, lack of towels and toilet paper

2026-05-12 • via Nuitee
F
Fernando • solo_traveller • cl
5
No volvería
Pros:

El entorno , el.sectir es muy bonito.

Cons:

Muy ruidoso , las camas blandas muy malas , el desayuno lleno de gente.
Lo peor es el servicio se room service , en 4 noches nunca ordenaron la pieza a pesar de salir a las 10:00 am y volver tarde cuando ya no había a quién reclamar.
No volvería!!!

2026-05-12 • via Nuitee
L
Lanier • solo_traveller • us
8
2026-05-11 • via Nuitee
S
Sherry Couey • solo_traveller • us
7
2026-04-27 • via Nuitee
A
Allen • family_with_children • us
9
We loved our stay at your property. Suite was very comfortable and spacious.
2026-04-23 • via Nuitee