Candlewood Suites Washington-Fairfax by IHG

Hotels
•
Candlewood Suites
8.2 (177 reviews)
11400 Random Hills Road , Fairfax , US
+1 703-359-4490

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great, safe and convenient location
Well-equipped kitchenette and in-room supplies
Good value for the price
On-site washer and gym; toiletries provided
Comfortable rooms and easy check-in
Cons:
Persistent odors in hallways/rooms (smoke/stale/stank)
Cleanliness issues: hair in tub/towels, mold, dusty A/C, grimy surfaces
No breakfast and no pool
Limited TV channels and some damaged fixtures (bathroom door)
Invoice / General Manager unhelpful for billing requests

Categories

Cleanliness
6.5
Multiple guests reported strong odors (smoke/stale/stake), grimy-feeling rooms, hair on towels and in tub, mold in bathroom and dusty A/C — cleanliness is a notable weakness.
Service
8.9
Staff are frequently described as friendly, helpful and welcoming; several guests praised customer service and smooth check-in. A few complaints about the General Manager not helping with invoice issues lower this slightly.
Location
9
Location repeatedly called excellent, convenient and safe; many reviewers appreciated proximity to local amenities and feeling secure in the area.
Room Quality
8
Rooms often praised for comfort, space and useful kitchenettes; however there are recurring issues (damaged bathroom door, some rooms felt grimy or humid) that prevent a higher score.
Amenities
8.6
Well-stocked kitchenettes, washer, gym and provided toiletries were positively noted. Downsides include no pool, no breakfast service and limited TV channel selection.
Value for Money
9
Multiple guests called it good or great value for the price and specifically mentioned the kitchen and space as strong value drivers.
Food and Beverage
7.4
Little to no on-site F&B: several guests noted 'no breakfast' and limited TV/options; toiletries are provided but formal food service is lacking.
Overall Experience
8.2
Overall stays skew positive — friendly staff, great location and good value — but recurring cleanliness and some service/billing issues temper the experience to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Fully Equipped Kitchen and Free WiFi
Experience the convenience of a fully equipped kitchen and stay connected with free WiFi in each guest suite at our hotel in Fairfax, Virginia.

On-Site Fitness Center and More
Enjoy access to our on-site fitness center and relax in suites featuring flat-screen cable TVs, seating areas, and desks. Indulge in the convenience of our 24-hour on-site convenience store, barbecue facilities, and laundry facilities.

Nearby Attractions and Services
Explore nearby attractions such as the National Air and Space Museum and Washington Dulles International Airport. With bicycle rentals available, make the most of your stay just 29 km away from Washington, D.C.

Book your stay at Candlewood Suites Washington-Fairfax now to experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Guest Reviews

8.2
Based on 177 reviews
Cleanliness: 6.5
Service: 8.9
Location: 9
Room Quality: 8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 7.4
Overall Experience: 8.2
H
Heekyung • couple • us
8
Cons:

Not sure but has some smelling old carpet so I have to open the window 3-4hours

2026-11-07 • via Nuitee
V
Virginia • solo_traveller • us
8
Cons:

It needs updating. Bathroom could use new shower and fixtures.

2026-11-05 • via Nuitee
K
Kuppa • solo_traveller • us
10
Good
Pros:

Everything

Cons:

Location can be closer

2026-11-05 • via Nuitee
W
Whitney • family_with_children • us
4
Fine
Pros:

Staff were friendly and helpful

Cons:

The hallways smelled like smoke and the room felt grimy and a bit dirty

2026-10-31 • via Nuitee
M
Mendoza • solo_traveller • us
9
Regresaría sin duda
Pros:

Es muy tranquilo, excelente atención por parte de la chica del lobby, la habitación estaba limpia y muy cómoda

2026-10-28 • via Nuitee
S
Sristi • couple • qa
8
Pros:

The staff were amazing very helpful and welcoming.Great facility provided for the price.Complete value for money

2026-10-21 • via Nuitee
L
Lakeisah • couple • us
10
I’m glad it popped up as an option - I will stay again
Pros:

Their amenities and staff are top notch! The kitchenette is well stocked for 2 people, cooking utensils, and cleaning supplies. They also have body wash, shampoo, conditioner, liquid handsoap, and lotion. I like the they have carpet in the living area.

Cons:

The tv channels were quite limited only a few came thru. The bathroom door seen better days - perhaps, they’re waiting to replace. Looks like a guest punched thru both sides, they patched, and painted over but it’s quite noticeable. They need lamps or outlets with at least 1 USB port. I stopped carrying a USB brick due to most places have them.

2026-10-19 • via Nuitee
B
Bruce • couple • us
10
2026-09-16 • via Nuitee
B
Bruce • couple • us
10
2026-09-16 • via Nuitee
C
Chung • solo_traveller • us
10
Pros:

This was the best accommodation of my entire trip. It was clean, the staff were all friendly, and the location was perfect. I was so happy during my two-week stay; I was so satisfied that I won't even have to worry about where to stay when I visit the U.S. again next year. Thank you to everyone.

2026-09-07 • via Nuitee
N
NickandMe • solo_traveller • us
9
Pros:

It was a nice room

Cons:

No pool

2026-09-03 • via Nuitee
T
ThompTwin • solo_traveller • us
10
Pros:

Clean quiet and location was excellent. Everything was near the hotel

Cons:

Everything was excellent

2026-09-01 • via Nuitee
J
Joviniano • couple • us
8
I like this location. Feels safe unlike other hotels in the NOVA area and I didnt feel like I would carry bed bugs to my
Pros:

Clean room , didn’t make me itch when I walked in like other hotels, nice accommodations like cutlery and pans, washer machines, gym area

Cons:

No breakfast

2026-08-28 • via Nuitee
M
Mark • solo_traveller • us
9
Comfy convenient and affordable
Pros:

I had no idea that your hotel was in Fairfax. I liked everything about my stay. The room, staff, location and comfort. Thanks!

2026-08-25 • via Nuitee
Z
ZOUZOU • couple • us
8
2026-08-14 • via Nuitee
H
Hilda Beatriz • couple • us
7
2026-08-14 • via Nuitee
E
Eva • couple • us
10
2026-08-13 • via Nuitee
S
Steven • couple • us
4
No invoice provide GM not helpful at all!! Wil not stay there again and will let my colleagues know.
Pros:

Nice

Cons:

No invoice provided

2026-08-09 • via Nuitee
S
Steven • couple • us
4
Stay was ok. Front office staff nice. General Manager not helpful!
Pros:

Nice

Cons:

The General Manger. We have reached out about our invoice for over a week and it hasn’t been provided

2026-08-09 • via Nuitee
A
Assaf • family_with_children • il
1
חוסר התחשבות
Pros:

כלום

Cons:

גרוע, לא אסגור שם יותר

2026-08-03 • via Nuitee