Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG

Hotels
Holiday Inn Express
8.5 (1989 reviews)
550 North Point Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking costs
Maintenance issues in rooms
Limited breakfast variety

Categories

Cleanliness
7.71
Some rooms had visible dust and mold, leading to a lower score.
Service
9.18
Staff were friendly and check-ins were smooth, apart from some issues at check-in.
Location
9.72
Excellent location; easy access to main attractions.
Room Quality
8.17
Rooms were larger than expected but had maintenance issues.
Amenities
8.2
Decent amenities but missing promised features like a microwave.
Value for Money
7.66
High costs for parking; overall value is somewhat questionable.
Food and Beverage
8.71
Good quality breakfast but limited variety.
Overall Experience
8.68
A generally positive stay with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:11

Property Description

Modern Gym and Spacious Rooms
Located just a 4-minute walk from Fisherman’s Wharf, our downtown San Francisco hotel boasts a modern gym and spacious rooms with cable TV, perfect for a comfortable stay.

Convenient Amenities
Enjoy free WiFi, coffee facilities, and an en suite bathroom with complimentary toiletries in our classic Holiday Inn Express Fisherman's Wharf rooms. Plus, take advantage of our on-site computers, fax, and photocopying services in the lobby.

Prime Location
With buses and cable cars stopping just 1 block away, exploring the vibrant city of San Francisco is a breeze. Don't miss the iconic Pier 39, only a 10-minute walk from Holiday Inn Express Fisherman's Wharf.

Book your stay with us now for an unforgettable San Francisco experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.5
Based on 1989 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
T
Tiana family_with_children us
5
It was ok but probably would try a different hotel next time.
Pros:

Location

Cons:

It was a bit outdated. Our room window looked directly into another room window that was about 20ft away.

2026-07-23 via Nuitee
K
KY solo_traveller jp
6
まあまあ
Pros:

観光スポットに近い

Cons:

USBポートがない

2026-07-23 via Nuitee
K
Kelly family_with_children us
8
Despite the issue with the beds, our stay was comfortable.
Pros:

The location met my expectations. It was exactly what I was looking for. Most importantly, all the staff we interacted with at the front desk the valet housekeeping were incredibly helpful and friendly.

Cons:

I usedbooking.com to reserve my room. I booked and was confirmed for a room with two queen beds as I was traveling with my teenage son. I was disappointed to find instead we had a room with just one bed. The front desk staff accommodated our request for a rollaway, though told us we were lucky to receive the last one. So initially the disappointment was not having two queens and then I was left wondering how do we not receive the last one what would have been the solution? Frankly, if we weren’t on a time sensitive schedule, I would have looked for accommodations elsewhere in the area as there are many to choose from that could’ve provided to queen beds.

2026-07-23 via Nuitee
M
Michelle family_with_children us
10
Very comfortable, friendly staff.
Pros:

Location and cleanliness

Cons:

N/A

2026-07-22 via Nuitee
J
Jenni family_with_children us
10
2026-07-22 via Nuitee
C
Christine family_with_children us
9
Excellent
Pros:

The location is excellent
The front desk staff and valet parking staff were nice
The room was clean

Cons:

The AC a little bit noisy

2026-07-21 via Nuitee
T
Tony couple us
10
Pros:

Super nice and clean and we lived security measures

Cons:

I thought 65 dollars to park was a little high as a guest staying on property

2026-07-20 via Nuitee
J
Julie couple fr
10
Incroyable 😍😍😍
Pros:

Génial

2026-07-20 via Nuitee
A
Ana couple es
7
Buena ubicación. Buena relación calidad-precio. Personal muy amable.
Pros:

La ubicación para acceder a la zona de los pier es perfecta. En menos de 5 minutos estás paseando por los piers. El desayunto bastante bien. Sin grandes lujos, pero completo. Típico americano.

Cons:

La verdad es que cumplió las expectativas.

2026-07-20 via Nuitee
M
Marisa family_with_children us
6
Pros:

Location

Cons:

Could’ve been cleaner more up to date

2026-07-19 via Nuitee
C
Cheryle extended_group us
9
It was the beginning of our cruise to Alaska and my Mom's 90th birthday
Pros:

It was close to eating places and within walking distance to the wharf.

Cons:

The noise from the traffic.

2026-07-19 via Nuitee
M
Mariza family_with_children us
8
2026-07-18 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

Good location, hospitality was over and beyond friendly and helpful, value comfortable

Cons:

N/A

2026-07-16 via Nuitee
W
Wilfrando family_with_children us
10
Very satisfying
Pros:

Cleanliness

Cons:

Parking fee

2026-07-15 via Nuitee
S
Stephanie solo_traveller us
9
2026-07-14 via Nuitee
K
Kavita couple us
7
2026-07-12 via Nuitee
V
Veena family_with_children us
9
Perfect location for first time visitors to San Francisco
Pros:

The hotel's location on Fisherman's Wharf is ideal. It is centrally located to most tourist attractions, restaurants and shops on the Wharf. The breakfast every morning was sumptuous.

Cons:

The cinnamon rolls every morning could be swapped with different kind of sweet buns. Bathrooms should have an extra bath mat.

2026-07-09 via Nuitee
R
Robert family_with_children us
9
Perfect stay.
Pros:

I believe all hotels are over priced these days, but this hotels comfort, cleanliness and condition was superior to most comparably priced hotels. It perfectly met our needs. Offered a breakfast buffet and just a short walk to Fisherman's Wharf. What we liked most was the proximity to the cruise ship terminal at pier 27. About a 20min walk on level ground.

2026-07-07 via Nuitee
D
Deborah couple us
10
2026-07-06 via Nuitee
S
Susan extended_group us
8
Pros:

Nice big room with a sofa and two queen beds

Cons:

Price . Took a credit card deposit of $50 allegedly for “incidentals” and still hasn’t returned it to me 22 days after the stay.

2026-07-05 via Nuitee