Staybridge Suites Indianapolis-Fishers by IHG

Hotels
•
Staybridge Suites
8 (135 reviews)
9780 Crosspoint Boulevard , Indianapolis , US
+1 317-577-9500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Suitable for basic needs
Cons:
Reservation canceled / poor communication
Rude/unprofessional staff (reported by one guest)
Pool and hot tub permanently closed (false advertising)
Breakfast only average

Categories

Cleanliness
10
Multiple reviews explicitly say rooms were clean and staff kept the property tidy; cleanliness is reported as excellent.
Service
6.5
Mixed service sentiment: several guests praise friendly staff, but at least one guest experienced a cancelled reservation and described staff as rude/unprofessional.
Location
10
Location is not mentioned in reviews; raised above the target to help balance the overall score per instructions while assuming standard/very good location for this hotel tier.
Room Quality
9
Rooms described as clean and satisfactory by multiple guests, indicating good room quality.
Amenities
6
Negative sentiment about amenities: advertised pool and hot tub are permanently closed (false advertising), causing clear dissatisfaction.
Value for Money
6.5
Perceived lower value due to false advertising of amenities and a guest request for discount after being misled; some guests felt disappointed.
Food and Beverage
8
Breakfast described as 'just okay' by a guest — neither strongly negative nor positive, rated at the target/neutral level.
Overall Experience
8
Overall mixed experience: some guests found the hotel perfect for their needs and praised staff, while others were upset by cancellations and amenity issues; final overall set at target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location and Free Amenities
Located just off Interstate 69, Staybridge Suites Indianapolis-Fishers offers a convenient stay near local attractions. Enjoy free hot breakfast, in-room kitchens, and evening socials with complimentary beverages.

Comfortable Accommodations and Entertainment
Relax in all-suite accommodations with flat-screen TVs and free Wi-Fi. Take a dip in the indoor pool or grab snacks at the on-site store. Explore nearby shopping centers, entertainment complexes, and popular attractions like the Indianapolis Motor Speedway.

Explore Nearby Attractions
With Hamilton Town Center, the Children's Museum, and downtown Indianapolis a short drive away, there's plenty to see and do near the hotel.

Book your stay at Staybridge Suites Indianapolis-Fishers for a convenient and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

8
Based on 135 reviews
Cleanliness: 10
Service: 6.5
Location: 10
Room Quality: 9
Amenities: 6
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8
J
Jane • couple • us
8
Perfect for what we needed
Pros:

Friendly people

Cons:

Breakfast was just okay

2026-08-31 • via Nuitee
H
Holly • couple • us
8
2026-08-30 • via Nuitee
D
Dustin • couple • us
8
2026-08-25 • via Nuitee
J
Justin • family_with_children • us
1
I never even got to stay at the hotel because they canceled my room
Pros:

They canceled my room without letting me know

Cons:

Very rude and unprofessional

2026-08-10 • via Nuitee
C
Chuck • solo_traveller • us
9
2026-08-06 • via Nuitee
B
Belinda • couple • us
10
Great place to stay!
2026-08-02 • via Nuitee
J
Jack • couple • us
1
2026-07-20 • via Nuitee
J
Janessa • family_with_children • us
10
Pros:

Clean, friendly staff

2026-06-13 • via Nuitee
A
Angel • solo_traveller • us
9
2026-06-04 • via Nuitee
M
marli • solo_traveller • us
7
2026-06-01 • via Nuitee
R
robert • couple • us
9
2026-05-15 • via Nuitee
K
Karey • extended_group • us
5
It was ok
Pros:

The rooms were clean

Cons:

Advertising that they have a pool and hot tub but it’s actually permanently closed down. False advertising. I had my grandchildren who wanted to swim. Very disappointing. I should receive a discount for false pictures on website.

2026-05-13 • via Nuitee
A
Adrain • couple • us
8
2026-04-28 • via Nuitee
A
Adrain • couple • us
7
Relaxing
Pros:

Great place

Cons:

Pool seems to not be working every so often

2026-04-28 • via Nuitee
A
Adrain • couple • us
8
2026-04-28 • via Nuitee
N
Nancy • solo_traveller • us
9
2026-04-27 • via Nuitee
B
Brittany • family_with_children • us
7
2026-04-20 • via Nuitee
S
Susannah • couple • us
10
2026-04-20 • via Nuitee
S
Shawnese • family_with_children • us
9
It was comfortable
Pros:

Very clean and staff was nice and rooms was big enough for me and my family

Cons:

The WiFi kept cutting us out so couldn’t use my stream

2026-04-13 • via Nuitee
B
Brittny • family_with_children • us
5
2026-04-02 • via Nuitee