Holiday Inn Express - Sunnyvale - Silicon Valley by IHG

Hotels
•
Holiday Inn Express
9.2 (294 reviews)
852 West El Camino Real , Sunnyvale , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Clean accommodations
Cons:
Noisy guests
Limited food options nearby

Categories

Cleanliness
9.34
Most reviews describe the hotel as clean, with positive mentions regarding cleanliness of rooms and common areas.
Service
9.31
Multiple reviews highlight the friendliness and attentiveness of the staff.
Location
9.35
The location is often mentioned as beneficial, being close to various dining and shopping options.
Room Quality
9.3
Rooms are described as comfortable, spacious, and equipped with necessary amenities.
Amenities
8.83
Amenities such as breakfast and gym received favorable mentions but not as strongly as other categories.
Value for Money
8.79
Value is generally considered fair based on the quality of services received.
Food and Beverage
8.84
Breakfast received mixed reviews; generally satisfactory, but not gourmet.
Overall Experience
9.81
Overall positive sentiment reflected in multiple reviews, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:29

Property Description

Convenient Location

Located next to the Sunnyvale Civic Center, Holiday Inn Express - Sunnyvale - Silicon Valley is a prime spot for both business and leisure travelers. With key attractions like the San Jose McEnery Convention Center, California's Great America theme park, and Stanford University just minutes away, guests can easily explore the best of Silicon Valley.

Comfortable Accommodations

Each spacious guest room is equipped with modern amenities such as free WiFi, a refrigerator, microwave, and coffee machine. The hotel's non-smoking policy ensures a fresh stay for all guests, while the added convenience of ironing facilities makes for a hassle-free experience.

Fantastic Amenities

From the complimentary continental breakfast to the inviting library and popcorn machine, guests are treated to a range of thoughtful amenities. Enjoy free local calls, weekday newspapers, and freshly brewed coffee in the lobby, enhancing your stay with convenience and comfort.

Experience the perfect blend of comfort and convenience at Holiday Inn Express - Sunnyvale - Silicon Valley. Book your stay now for an unforgettable Silicon Valley getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 294 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.81
R
Rachel • couple • us
10
Overall It was a good choice for an overnight stay, I would stay again
Pros:

The room was very clean and spacious. Bed was very comfortable and the bathroom was great! I liked that there were a lot of restaurants and stores nearby as well. The area was quiet as well which was nice. Breakfast was good. Staff was very friendly

Cons:

None

2026-09-17 • via Nuitee
P
Pedro • couple • us
7
Convenient location with decent breakfast but wouldn’t stay there again
Pros:

Location

Cons:

Moldy smelling room. Mold in shower

2026-09-13 • via Nuitee
G
Ganesan • solo_traveller • us
1
2026-09-07 • via Nuitee
G
Ganesan • couple • us
1
2026-09-04 • via Nuitee
J
Julianna • couple • us
10
Ruth at the front desk made sure that we get a quiet room that we requested.
2026-09-02 • via Nuitee
W
Waldemar • family_with_children • de
1
2026-08-25 • via Nuitee
G
Gil • solo_traveller • us
8
2026-08-15 • via Nuitee
J
Jennifer • family_with_children • us
3
Pros:

Very clean, safe place

Cons:

I made a request when booking that i needed a WALK IN SHOWER... arrived and checked in and the receptionist said they had NO AVALIABLE Walk in showers. i have 2 bad knees and can not lift them over a tub sill. the walk in showers are only apparently for handicapped rooms that are only bookable by request..... i booked this stay 7/27 and you cant tell me they were completely booked in that time. OR someone shouldve called me to say they had no rooms that could accommodate me, so i couldve stayed somewhere else. they really put me between a rock and a hard place because i had nowhere else to go. i dont live close. dont have any family close, and had already paid! because of this i could not shower AT ALL before my work event after a long day of travel. SHAME ON THEM! the only attempt to help me was a discount on a next stay... um sorry but there wont be a next stay if i cant safely shower without being a fall risk.

2026-08-13 • via Nuitee
M
Minghui • family_with_children • us
9
2026-08-04 • via Nuitee
G
Gozde • family_with_children • us
10
2026-08-02 • via Nuitee
E
Explore63190202758 • Business • Peterborough, Cambridgeshire, England
10
BRAND AMBASSADOR! - CLEAN!
Pros:

CLEAN!
As in, REALLY CLEAN!

As with any brand hotel, you expect a certain level of professionalism, you expect the plug sockets in the same place, you expect the water pressure to be the same, you expect the tv to be the same height, you expect the coffee to be exactly the same,

This Holiday Inn Express is exactly and more of exactly what you expect and want, to me this hotel should be a brand ambassador, its as if it was sat next to corporate head offices, (unsure if its even in this state) but wow, what a place, i usually only stay in hotels for a week, no matter where am, ive just extended for 8 days,

The owner must be a intelligent man too, because that ev charger is always busy, and they could definitely afford to loose more to make more money, they ample and SAFE parking situation is brilliant

The breakfast… as some of you know, i dont do hotel breakfasts, here, on the other hand, ive eaten it every morning, the pork sausages actually taste like sausages, the eggs arent awful, and the bread ISNT COLD AND STIFF! I know WELL DONE

The staff, well they are all fantastic, no issues no problems, very polite very nice, and accommodating.

The one and only thing id ask is please find a place to put a laundry in!
Get a company in that just pays you to have them no cash, no maintenance, just like the ev chargers , youd make a small fortune!

Thanks again!!

Brilliant place

2026-07-17 • via Tripadvisor
A
Albert • couple • us
10
Relaxing location to come back to after long days at the hospital.
Pros:

We were visiting our daughter who is in the hospital and this location was a much better place than where we stayed the first three nights, the lady that runs the breakfast is friendly and keeps the place immaculate.

Cons:

No complaints

2026-07-14 • via Nuitee
A
AngelaG2555 • Business
10
Pleasantly Surprised
Pros:

Absolutely outstanding customer service and support. Very friendly and attentive

2026-07-10 • via Tripadvisor
E
Expedition819338 • Business
10
Great staff
Pros:

Very friendly staff, clean rooms, good location, and prompt service.

2026-07-10 • via Tripadvisor
C
C8089ONjoea • Business
10
Great for business and pleasure
Pros:

I’ve been to this location about 20 nights this year and always feel welcome and enjoy the stay. There are four holiday inns along El Camino but I find this to be my favorite.
The staff has always been very friendly and accommodating.
Will definitely continue to be my preferred hotel when in the Sunnyvale area.

2026-07-07 • via Tripadvisor
P
Prabir • solo_traveller • in
8
its good, pleasant...location wise superb but needs few improvements to complete
Pros:

Location was good, Staff was good. they gave 2nd floor room at least.

Cons:

Need improve:
No facilities for any other workout, not value for money
Food Variety in breakfast needed
Minimum drink facility needed

2026-07-05 • via Nuitee
K
Kamil • solo_traveller • pl
8
2026-07-03 • via Nuitee
H
Hardik • solo_traveller • uy
10
2026-06-28 • via Nuitee
S
Sivakumar • solo_traveller • us
10
2026-06-23 • via Nuitee
G
Gonzalez • solo_traveller • us
10
Pros:

Close to Levi Stadium. Nice area.

2026-06-22 • via Nuitee