Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Hotels
•
WorldHotels Crafted Collection
8.4 (360 reviews)
209 Van Horne Street South , Cranbrook , ca
+1 250-417-0444

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Great amenities
Cons:
Noisy rooms
High prices
Inconsistent service

Categories

Cleanliness
8.09
Some guests mentioned cleanliness positively, but others had issues with overall room quality.
Service
8.76
The staff were generally described as friendly and helpful, contributing positively to the experience.
Location
8.6
Good location noted by multiple reviewers, but one review mentioned disturbances from nearby areas.
Room Quality
8.05
Some rooms were described as old and not comfortable, contributing to a lower rating.
Amenities
8.68
Facilities like the pool and restaurant received positive feedback, boosting the score.
Value for Money
8.04
Several reviews indicated the hotel was perceived as pricey for the offerings.
Food and Beverage
8.4
Restaurant quality received mixed reviews, with both positive dishes mentioned and some service issues.
Overall Experience
8.56
Overall guest experiences were generally positive, though with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:38

Property Description

Luxurious Accommodations
Experience the epitome of comfort at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. Our 4-star hotel offers beautifully designed rooms with modern amenities including free WiFi, room service, and a 24-hour front desk for your convenience.

Exciting Activities
Embrace the outdoor paradise of Cranbrook with a stay at our resort. Guests can indulge in thrilling activities like hiking, skiing, and cycling, making every moment an adventure to remember.

Convenient Location
Located just 16 km from the Canadian Rockies International Airport, our hotel provides easy access to travelers. Whether you're here for business or leisure, Prestige Rocky Mountain Resort Cranbrook is the perfect choice for your stay.

Book now and elevate your Cranbrook experience at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted.

Important information:

All guests 19 and older must present a valid form of identification upon check-in.

Please note, the fitness center is available for guests 19 years of age and older.

The Prestige Rocky Mountain Resort is proud to be a dog-friendly property. Please note that the only pets that can be accommodated are dogs. Dog-friendly rooms are subject to availability. Please note dog-friendly room requests must be made in advance and must be requested in the comments box upon booking. Kindly note dog-friendly room requests are not guaranteed. Additional fees apply. Any dogs found in a non-dog-friendly room will be subject to fines.

We are in the process of completing some updates to the property including carpet/flooring and some décor/lighting updates in guestrooms, as well as fresh paint, wallpaper, carpet and lighting in the stairwells and hallways. The majority of work will take place between 8am - 6pm daily until the end of May, and we expect minimal noise and guest impact during this time. Thank you for understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 360 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.6
Room Quality: 8.05
Amenities: 8.68
Value for Money: 8.04
Food and Beverage: 8.4
Overall Experience: 8.56
V
Vieira • couple • ca
9
Pros:

The restaurant was excellent
Enjoyed the great breakfast and friendly staff

2026-07-25 • via Nuitee
B
Brett • couple • ca
10
Great staff, hotel was very clean, room was spacious and well equipped. Excellent hotel.
Pros:

Clean and welcoming

Cons:

No complaints at all

2026-07-22 • via Nuitee
H
Hango • family_with_children • ca
8
2026-07-22 • via Nuitee
R
Rebecca • couple • us
8
Pros:

Friendly staff let me have a late checkout which enabled a shower after a morning bike ride. Large room. Liked table and comfy chairs.

Cons:

Would like if served breakfast.

2026-07-17 • via Nuitee
S
Simpson • family_with_children • ca
3
2026-07-16 • via Nuitee
D
Doug • couple • ca
7
Very nice hotel overall but restaurant let us down.
Pros:

Clean and lots of amenities.

Cons:

The restaurant was not up to par. 5 star pricing for slow service and overcooked food.

2026-07-13 • via Nuitee
J
James Douglas • couple • ca
6
Good value for a good sleep.
Pros:

Convenient location on Higway 3 on entrance to Cranbrook. Very quiet despite its location between highway and low traffic train tracks.

Cons:

A bit tired facilities

2026-07-11 • via Nuitee
M
Martin • couple • ca
10
Stayed due to being forced from our home
Pros:

Clean, nice, well kept

Cons:

Nothing

2026-07-09 • via Nuitee
X
Xuebao • solo_traveller • ca
10
2026-07-05 • via Nuitee
J
Julie • family_with_children • ca
9
Bon rapport qualité prix.
Pros:

Propre, confortable. Supers piscine et bain chaud. Tranquille. Bon restaurant.

2026-07-01 • via Nuitee
C
Carrie • solo_traveller • ca
8
2026-06-29 • via Nuitee
S
Shugar • extended_group • ca
8
2026-06-24 • via Nuitee
R
Riley • couple • ca
9
2026-06-17 • via Nuitee
K
Katherine • solo_traveller • ca
9
2026-06-15 • via Nuitee
A
Adrienne • family_with_children • ca
7
2026-06-15 • via Nuitee
A
Anna • couple • ch
8
2026-06-13 • via Nuitee
C
Cheryl • solo_traveller • ca
9
2026-06-09 • via Nuitee
T
Theresa • couple • ca
9
2026-06-03 • via Nuitee
A
Amanda • family_with_children • ca
9
The staff made the stay. They were wonderful.
Pros:

The room was huge, the amenities were quite good and the staff was great

Cons:

The hotel was a bit loud. I was surprised at how little train noise could be heard, while at the same time, could hear the adjacent room noises quite clearly.

2026-05-08 • via Nuitee
B
Beverly • couple • ca
8
2026-04-10 • via Nuitee