Sandman Hotel Victoria

Hotels
•
Sandman Hotel Group
7.8 (827 reviews)
2852 Douglas Street , Victoria , CA
+1 250-388-0788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Rude service
Poor food quality
Dirty bathrooms

Categories

Cleanliness
7.01
Some comments indicate dirty bathrooms and concerns about room cleanliness.
Service
8.48
Most reviews express friendly staff, though some note rude service during check-in.
Location
9.02
Guests appreciate the location, especially its proximity to attractions.
Room Quality
7.97
Rooms received mixed reviews; some noted good size and cleanliness, others mentioned issues.
Amenities
7.5
Amenities such as the pool and hot tub are appreciated, but restaurant options are criticized.
Value for Money
7.96
Perceived as somewhat overpriced relative to the condition and issues noted.
Food and Beverage
6.51
Negative feedback about attached Denny's restaurant and food quality.
Overall Experience
7.98
Overall experience is generally positive, with guests willing to return despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Luxurious Accommodations:
Indulge in comfort and convenience at the Sandman Hotel Victoria. Each room is thoughtfully equipped with a coffee maker, air conditioning, and cable TV, ensuring a relaxing stay for every guest.

Convenient Amenities:
Stay productive with our business center and stay connected with complimentary WiFi throughout the hotel. Enjoy the convenience of room service and take advantage of the free parking available on site.

Prime Location:
Located just 2 miles from the Royal Athletic Park and a short drive from the Victoria International Airport, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant Inner Harbour, only 2.2 km away, during your stay at the Sandman Hotel Victoria.

Experience comfort, convenience, and a prime location at Sandman Hotel Victoria. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

7.8
Based on 827 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 6.51
Overall Experience: 7.98
M
Marco • solo_traveller • gb
2
Awful
Cons:

No fresh air , can’t sleep most of night.

2026-09-18 • via Nuitee
M
Mimi • solo_traveller • ca
10
2026-09-18 • via Nuitee
H
Hui Min • family_with_children • ca
10
2026-09-17 • via Nuitee
D
Dick • family_with_children • nl
8
Goed en vriendelijk verblijf
Pros:

Goede locatie, wel wat drukke weg

Cons:

Geen

2026-09-17 • via Nuitee
R
Rohan • family_with_children • ca
8
2026-09-10 • via Nuitee
K
Kar Ling • family_with_children • ca
9
Pros:

Jon, the staff is amazing,he is exceptionally helpful! The pool facilities are clean and nice. We had a great time in Sandman

Cons:

The room is a bit small

2026-09-08 • via Nuitee
R
RAYMOND • couple • lu
5
2026-09-03 • via Nuitee
S
Stefanie • solo_traveller • ch
9
2026-09-02 • via Nuitee
C
Colleen • couple • ca
9
We only stayed one night
Pros:

The breakfast was ok

Cons:

Dinner

2026-09-02 • via Nuitee
M
max michele • solo_traveller • it
7
Pros:

La struttura è dotata di cucina, la camera è spaziosa e recente. Ha prese USB e TV

Cons:

La camera non ha finestre che si possano aprire, quindi non c'è ricircolo di aria
La posizione dell' hotel sembra vicina al centro ma la zona non è molto bella per camminare a piedi (senzatetto e tossicodipendenti)

2026-09-01 • via Nuitee
P
Paul • family_with_children • ca
5
2026-09-01 • via Nuitee
J
Julie • family_with_children • gb
8
Great hotel, free parking and great room
Pros:

Great facilities in the room and in the hotel

2026-08-30 • via Nuitee
R
Rashid • family_with_children • ca
8
Good place to stay
Pros:

The room was clean, and the beds were comfortable. It was an eighteen-minute drive from downtown. Denny’s restaurant is located in the same building, which was very convenient, so we enjoyed having breakfast there.

2026-08-30 • via Nuitee
G
Ginny • couple • us
7
Pros:

Clean, quiet room. Welcoming front desk personnel.
Nice having an extra blanket in the closet.

Cons:

Hot tube did not have jets
Coffee was weak and quality fair. After one cup choose not to drink it.
Tea water was luke warm, making it ineffective to brew tea.
Pillows were either too bulky for sleeping or flat and lumpy.

2026-08-29 • via Nuitee
S
Silke • family_with_children • de
8
Würden wir wieder buchen
Pros:

Sehr freundliches Personal. Auf Nachfrage wo man Bärenspray kaufen kann , wurde uns von einer Mitarbeiterin aus dem Keller ein von anderen Gästen zurückgelassenes Spray kostenlos überlassen . Tolle Aktion, da dieses um die 40€ kostet und innerhalb Kanadas bei Flügen verboten ist( auch im aufgegebenen Gepäck). DANKE! Unterkunft groß und sauber. Ausreichen kostenlose Parkplätze am Hotel.

Cons:

Fenster nicht zu öffnen und zudem sehr dunkel durch die Einrichtung und die dunklen Wände. Heller würde alles noch viel freundlicher wirken. Lage etwas weit weg vom Zentrum ( zumindest fußläufig 30 Minuten ), mit dem Auto in 10 Minuten.

2026-08-28 • via Nuitee
H
Helge • solo_traveller • de
8
2026-08-28 • via Nuitee
G
Gil • family_with_children • de
8
Solides Hotel für einen Besuch in Victoria
Pros:

Solides Hotel mit allem, was man für eine Nacht haben möchte. Das Zimmer ist in 3 Bereiche eingeteilt. Anfangs kommt ein Bereich mit (Schlaf-)Couch, dann kommt der Durchgang, wo es auch zum Bad abgeht, und dann der Bereich mit dem eigentlichen Bett. Alles ist sauber und ordentlich. Rund um das Hote gibt es genug Parkplätze und eine großzügige Tiefgarage, die aber nur wenige Gäste genutzt haben. Ins Stadtzentrum sind es mit dem Auto keine 10 Minuten. Frühstück ist nicht inkludiert, aber dafür gibt es im Haus direkt einen Denny’s. Leider mussten wir so früh zur Fähre, dass wir ihn nicht nutzen konnten.

2026-08-27 • via Nuitee
S
Stefanie • family_with_children • de
1
NICHT buchen, Sauberkeit, Lage, Größe: unzumutbar
Pros:

Nichts

Cons:

Die „Suite“ verdient den Namen nicht: sehr kleines Zimmer, kleine Betten, Schlafcouch durchgelegen und dreckig, Zustell Bett bekommen, allerdings eigentlich kein Platz dafür. Kissen der Couch dreckig/fleckig. „Klimaanlage“ sehr laut, Fenster nicht zu öffnen. Lage des Hotels: Katastrophe, rund herum nur Junkies. Eine Zumutung dort

2026-08-27 • via Nuitee
J
Jun • solo_traveller • jp
8
便利で合理的な選択
Pros:

静かで清潔なところ

2026-08-23 • via Nuitee
S
Stefanie • family_with_children • de
8
Sehr schön.
Pros:

Sie hatte eine gute Lage inkl. Parkplatz.

Cons:

Das Zimmer war vergleichsweise klein für eine Familien-Suite.

2026-08-23 • via Nuitee