InterContinental Singapore Robertson Quay by IHG

Hotels
InterContinental Hotels & Resorts
9.2 (722 reviews)
1 Nanson Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Good location
Nice amenities
Cleans rooms
Delicious food
Cons:
Issues with breakfast freshness
Limited gym size
Pool view obstructed

Categories

Cleanliness
8.44
Overall cleanliness rated lower due to comments on breakfast issues and small gym.
Service
9.91
Impeccable service noted throughout reviews, particularly in the club lounge.
Location
9.45
Convenient location near restaurants and river jogging paths.
Room Quality
9.4
Rooms were noted as clean, well-renovated, and enjoyable.
Amenities
9.43
High-quality amenities in club lounge and hotel facilities.
Value for Money
8.89
Value seemed good considering additional services like happy hour.
Food and Beverage
8.44
Breakfast received negative feedback but other meals were praised.
Overall Experience
9.61
Overall stay deemed very positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:15

Property Description

Luxurious Riverside Accommodation
Situated along the picturesque Singapore River, InterContinental Singapore Robertson Quay offers a luxurious stay with free WiFi and an outdoor pool.

Exquisite Dining Options
Indulge in delectable meals at the in-house restaurant, Publico, serving classic Italian cuisine with a modern touch. For a more relaxed atmosphere, enjoy light refreshments at The Quayside Lounge.

Club InterContinental Experience
Upgrade to a Club room for exclusive access to the Club InterContinental Lounge, offering complimentary afternoon tea and beverages.

Book now for an unforgettable stay at InterContinental Singapore Robertson Quay!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for S$ 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for S$ 0 per person per night when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 722 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.61
K
Kevin solo_traveller gb
6
Was only ok. Not what I expected from intercontinental.
Pros:

Location. Staff pleasant.

Cons:

Swimming pool extremely narrow and not useful for swimming most times. Problems in room with water pressure from tap and shower, problem with temperature mixing. Lighting in the room seemed complex when trying to turn off all lights. The “two stage” lift process is also a minor irritation. Overall Not particularly good value for money.

2026-07-25 via Nuitee
O
Olaf extended_group de
7
Gut, aber niemals 5-Sterne
Pros:

Kleine, aber gemütliche Zimmer. Die besten Hotelbetten, die ich je erlebt habe. Sehr umfangreiches Frühstücksbuffet.

Cons:

Das Personal ist zwar aufmerksam und wirklich sehr freundlich, aber bei der Vielzahl der Fehler kann man bei einem 5-Sterne Hotel auch bei gutem Willen nicht mehr darüber hinwegsehen. Wir haben mit Unterbrechung 2x dort übernachtet ( 4 Personen, zwei Doppelzimmer), hatten aber für den zweiten Aufenthalt erst vor Ort an der Rezeption gebucht. Das hat leider überhaupt nicht funktioniert, da man uns nur ein Doppelzimmer gebucht hat. Wenn uns das nicht selbst umgehend aufgefallen wäre, hätte es am Ankunftstag eine böse Überraschung gegeben, da das Hotel vollständig ausgebucht war. Es gab nicht einmal ein Wort der Entschuldigung.

2026-07-25 via Nuitee
R
Raphael solo_traveller fr
5
Friendly staff, good location but not suitable for business users
Pros:

The staff is friendly and welcoming

Cons:

As a business traveller, there is no facilities to have a one on one business meeting. The staff wanted to charge me for use of their lounge then came back and said it was fully booked. For a luxury hotel catering to business users, it's not very useful

2026-07-20 via Nuitee
B
bkkgenius solo_traveller th
5
Will not stay here again.
Pros:

Mattress / Bed

Cons:

Breakfast selection was poor for a SGD 500 price tag.
Bakery and nuts and Cheese not fresh. Disappointing.

2026-07-14 via Nuitee
C
Col133 Couples Mooroolbark, Greater Melbourne, Victoria
10
Great staff and rooms.
Pros:

We had 3 nights here and thoroughly enjoyed it. A beautiful hotel with spacious and well appointed rooms. Not as centrally located as some but we still found it easy to get around. Staff were particularly impressive. Everyone was so friendly, attentive and helpful. Particular shout out to Eswaren in the club lounge who was super efficient and friendly. Definitely worth having the club lounge access. A really nice afternoon tea and yummy bites in the evening. We would definitely go back. Thanks for our anniversary gifts to. Made our stay very special.

2026-07-11 via Tripadvisor
J
Johnson solo_traveller gb
9
2026-07-07 via Nuitee
J
Johnson solo_traveller gb
9
2026-07-07 via Nuitee
T
Tumtum22 Couples Bangkok
10
Felt good to be back on 4th July
Pros:

I am back for the 3rd time just for a night here ☺️ Thank you Ms Julita for checking on us and assisting during our stay. Thank you to Ms Pauline, Ms Julie and Ms Cluevie for an amazing welcome at the club lounge.

2026-07-05 via Tripadvisor
L
Lionel_T11 Couples Singapore
10
Fabulous Return Stay
Pros:

Had a wonderful return stay for early celebration for me and my wife’s wedding anniversary.

Front desk team did an exceptional job making sure all logistics was well taken care of. kudos to Vin, Catherine for the pre stay arrangements such that everything went flawlessly.

My thanks to Zoe, Emily, Cindy, Jayz for the nice note they wrote for us. It was a pleasure speaking to Farid who made arrangements for a round of drinks at Publico it was a lovely gesture.

The team at Publico were also exceptional. We enjoyed ourselves for the evening drinks and pizza the ambience was fantastic.

2026-07-05 via Tripadvisor
V
Voyager68100667929 Business
10
Mr Gana, the man who greets you as a friend.
Pros:

I have nothing but praise for the staff. Nothing was a bother, always smiling and willing to assist. The location is perfect, close to restaurants. I found the team at the arrival area to be first class, especially Gana. You truly think you are meeting with a friend. Gana, I will be traveling to Singapore again and I will be seeing a friend. You went above and beyond to ensure my stay was memorable.

2026-07-04 via Tripadvisor
M
M.H. couple nl
8
Good value in nice location
Pros:

Location and room design

Cons:

Small pool

2026-07-04 via Nuitee
B
brianalanc2024 Couples
10
Great Stay 😀
Pros:

The Staff were friendly and so accommodating.
Especially the Joey @ the concierge - because we caught a lot off Grab Taxis for the Wedding and grabbing groceries 🛍️
Also the Front Office helped me find the particular Grocery Store I was looking for .
Just the few days with the lounge staff in the morning was not attentive to our orders accept the last day off our stay
/ afternoon staff was friendly 🤗

2026-07-03 via Tripadvisor
G
GrandTour16859117329 Family
10
Highly Recommended
Pros:

We had a wonderful dining experience in their restaurant PUBLICO. The food was delicious, beautifully presented and every dish was full of flavor. The restaurant had a warm and welcoming atmosphere, making it a great place to enjoy a meal with family.

A special thank you to Ravi, who made us feel comfortable from the moment we arrived. He was attentive, friendly, and genuinely made sure we had everything we needed. His excellent service made our visit even more enjoyable.

We truly appreciated the hospitality and would definitely recommend this restaurant to anyone looking for great food and exceptional service. We can't wait to come back! ⭐⭐⭐⭐⭐

2026-07-02 via Tripadvisor
1
179nehalp Family New York City, New York
10
Excellent facilities, delicious breakfast buffet, and friendly service
Pros:

Wonderful experience at IHG!

2026-07-01 via Tripadvisor
D
Debbie couple gb
7
Great breakfast
Pros:

Location and breakfast

Cons:

Room was very small

2026-07-01 via Nuitee
J
janerG4415HG Couples
10
Lovely stay
Pros:

We had a lovely stay at the intercontinental, all the staff were extremely friendly and helpful particularly Yudy who gave us lots of information on our first day and then greeted us each morning by name and always with a friendly smile 😊

2026-06-26 via Tripadvisor
B
Bichlien19751 Family
10
Lovely stay
Pros:

The hotel is very clean, the food at Club is very nice. All staffs are very friendly. Thank you Eswaran, Pauline Cluwie for the special cake. Thank you Fathin, Dvin for checking in/out. Thanks to Joseph, Mai and Emily, Lorraine for taking care of us.

2026-06-25 via Tripadvisor
S
Sylvia solo_traveller au
9
Pros:

Very comfortable and quiet - good for layover and location lovely for walks and restaurants
Attractive decor
Good check-in away from lobby

2026-06-23 via Nuitee
H
Harold couple nz
9
Pros:

Breakfast was very good

2026-06-23 via Nuitee
P
Passport54734789705 Business
10
Wonderful
Pros:

Chef. Ravi was amazing in supporting and coordinating with us. Since we are pure veg. he supported us a lot everyday.

2026-06-20 via Tripadvisor