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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Toilet with grab rails
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Shuttle service (free)
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Airport shuttle (free)
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located minutes from Logan International Airport and a short drive from downtown Boston, the DoubleTree by Hilton Boston Logan Airport Chelsea offers easy access to popular attractions.
Modern Amenities
Each room is equipped with a flat-screen HDTV, refrigerator, coffee maker, and microwave. Guests can also enjoy the indoor swimming pool, fitness center, and dining at Pendulum Pub.
Nearby Attractions
Situated just off Route 1, guests can explore Faneuil Hall Marketplace, TD Garden, and more within a 10-minute drive. Discover the best of Chelsea, Massachusetts during your stay.
Book now for a memorable stay at the DoubleTree by Hilton Boston Logan Airport Chelsea.
Please note, long term parking is not available during winter, due to the amount of snow the area receives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Some at the reception desk were amazing and some need to learn more about Boston and how to get around.
Some reception employees need to learn more about their surroundings how to get around, give better directions …
shuttle awesome,
what we needed to get to the airport
The water of pool was cold
The staff was terrific. The chocolate chip cookies that they gave to the guests at check-in were very tasty! The shuttles to and from the airport worked perfectly. The room was perfect; clean, comfy, and spacious. The hotel is a little far from the center of Boston, but I enjoyed getting to know the city through the bus, train, and subway. The staff was very good at giving directions. The cost of the room reflects the location. It was, however, near the airport, which was exactly what I needed.
Can't think of anything.
I booked this DoubleTree because I am a Hilton Honors Diamond member, with literally millions of HH points, and I’m treated so well at the Hilton DoubleTree Orlando Airport. When I called from Logan Airport for the free airport shuttle, at 11:50 pm, I was told by the desk agent the shuttle had just completed it’s last run and did not pick up after midnight. I asked the staff person if these limited shuttle hours were advertised and she said yes. (I checked the Hilton app and the hours are not advertised.). After a $40 dollar cab ride for 3 miles, there was no manager to speak to until the following day at 11am, according to the desk staff. I was not offered my Diamond status room credit. I was not offered water and there was none in the room. The phone in room 603 was not working so I had to return to the desk for assistance.
Labfhi is good and helpfull
Breakfast is too good
I would rather not answer
Almost nothing from check in to face stone faced front desk clerk to check out
I liked that the front desk offered to book our taxi for an early morning flight (before the hotel shuttle) and said it would be covered. I also liked how close it was to the airport - very convenient.
I did not like that at 4am when the taxi driver dropped us off at the airport he said the fare had not been covered by the hotel and we would have to pay. I am still waiting for a reply from the hotel to remedy this.
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