Grand Mercure Singapore Roxy

Hotels
•
Grand Mercure
8.2 (1735 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1735 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
D
Daryna • couple • ch
6
Pros:

Good value for money

Cons:

Hotel needs renovation

2026-06-19 • via Nuitee
S
Simon • couple • nz
10
Good value
Pros:

Handy to airport on main train bus and road links and to inner city

Cons:

Easy stay comfortable and handy

2026-06-17 • via Nuitee
C
Chui-Yan • solo_traveller • gb
7
Pros:

Comfortable rooms, nice location near the beach and attached to a shopping complex which has a hawker food centre which was great. Also had a great massage there too in the complex.

Cons:

Breakfast had a good range of food but none of it was particularly outstanding. Lots of western and Chinese options but all tasted quite average.

2026-06-17 • via Nuitee
J
Joyce • family_with_children • au
9
覺得床不是過軟的那種，有支撐性，住的時候睡得非常舒服
Pros:

房間的大小，最後一刻換住宿真的是很對的決定，空間寬敞舒適，而且客房服務可以掃Qr code!

Cons:

打掃的速度不是很快，有天我們下午五點回來還未打掃房間，後來覺得需要休息就只申請新的浴巾;住宿偏貴

2026-06-16 • via Nuitee
T
Tiata • family_with_children • au
8
2026-06-12 • via Nuitee
W
William • couple • au
7
Comfortable but disappointed in facilities.
Pros:

Room size and comfort

Cons:

The executive lounge was useless. Couldn’t even get a biscuit or a cup of coffee.

2026-06-08 • via Nuitee
P
PRAKASH • solo_traveller • in
8
Comfortable stay at a good location
Pros:

Spacious rooms, great location

Cons:

Breakfast quality could be better especially the coffee is very mild. Need fresh fruit juices.

2026-06-06 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-06-03 • via Nuitee
S
Steve B • solo_traveller • gb
9
Fabulous
Pros:

Wonderful hotel with great facilities including an air conditioned gym and outdoor pool. Very helpful friendly staff. Good location. Will definitely stay again

2026-06-02 • via Nuitee
M
Muhammad dzakwan • couple • bn
10
great
Pros:

near to shopping mall

Cons:

the laundry is expensive

2026-05-31 • via Nuitee
M
Manoj Varma • family_with_children • in
10
2026-05-27 • via Nuitee
M
Mary • solo_traveller • om
8
Pros:

Its my favourite staycation

Cons:

My room 1402...aircon unit was noisy and disturbing.
Alot of noise too ..I guess the walls are thin.

2026-05-27 • via Nuitee
G
GN • couple • my
8
2026-05-22 • via Nuitee
A
Amol • solo_traveller • in
10
2026-05-21 • via Nuitee
J
JUNCHEN • solo_traveller • sg
9
2026-05-20 • via Nuitee
C
Ct • solo_traveller • sg
10
2026-05-20 • via Nuitee
L
Lynley • couple • nz
6
Was nice to be in Singapore and get the culture and feel of the city loved the garden by the bay and light shows
Pros:

Close to transportation buses

Cons:

A long way away from most attractions

2026-05-18 • via Nuitee
C
Carol • couple • au
8
Great 2 night stay. Definitely would stay here again.
Pros:

We were upgraded to a room that had a nice view out to the water. Room was nice & clean. Bedding very comfortable.
Pool was good.
Location was great easy walk to lots of shops and places to eat.

Cons:

NIL

2026-05-18 • via Nuitee
P
Pib • solo_traveller • it
10
Beautiful rooms with great staff
Pros:

Beautiful and luxurious hotel. Super helpful and friendly staff.

2026-05-16 • via Nuitee
G
Geoffrey • solo_traveller • gb
10
2026-05-15 • via Nuitee