Grand Mercure Singapore Roxy

Hotels
•
Grand Mercure
8.2 (1729 reviews)
50 East Coast Road, Roxy Square , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleanliness issues
Dated room furnishings

Categories

Cleanliness
6.78
Appalling hygiene noted in the bar area, affecting overall cleanliness perception.
Service
9.25
Staff were friendly and accommodating, going above and beyond with service.
Location
9.29
Great hotel located just in front of a MRT station, excellent for accessibility.
Room Quality
7.74
Rooms are comfortable but some are dated, requiring updates.
Amenities
8.27
Facilities are good but could use some retouches.
Value for Money
8.23
Quality of stay aligns well with price, although some aspects are dated.
Food and Beverage
7.28
Need for better communication in food offerings was noted.
Overall Experience
8.75
Overall enjoyable experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:14

Property Description

Luxurious Accommodation and Convenient Location

Situated in Katong, Grand Mercure Singapore Roxy provides a luxurious stay just 2 km from East Coast Park. The hotel boasts spacious rooms with a wide-screen LCD TV, safety deposit box, and elegant bathrooms with bathrobes.

Dining Options and Leisure Facilities

With 4 dining options including Jia Wei Chinese Restaurant and Feast Roxy Restaurant, guests can indulge in Cantonese and local cuisine. Relax by the outdoor pool or stay active at the fitness centre.

Convenient Access to Major Attractions

Conveniently located near Parkway Parade Shopping Centre, the hotel offers easy access to Changi International Airport and popular attractions like the Singapore Flyer and Orchard Road.

Book your stay at Grand Mercure Singapore Roxy for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1729 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
M
Manoj Varma • family_with_children • in
10
2026-05-27 • via Nuitee
M
Mary • solo_traveller • om
8
Pros:

Its my favourite staycation

Cons:

My room 1402...aircon unit was noisy and disturbing.
Alot of noise too ..I guess the walls are thin.

2026-05-27 • via Nuitee
G
GN • couple • my
8
2026-05-22 • via Nuitee
A
Amol • solo_traveller • in
10
2026-05-21 • via Nuitee
C
Ct • solo_traveller • sg
10
2026-05-20 • via Nuitee
J
JUNCHEN • solo_traveller • sg
9
2026-05-20 • via Nuitee
C
Carol • couple • au
8
Great 2 night stay. Definitely would stay here again.
Pros:

We were upgraded to a room that had a nice view out to the water. Room was nice & clean. Bedding very comfortable.
Pool was good.
Location was great easy walk to lots of shops and places to eat.

Cons:

NIL

2026-05-18 • via Nuitee
L
Lynley • couple • nz
6
Was nice to be in Singapore and get the culture and feel of the city loved the garden by the bay and light shows
Pros:

Close to transportation buses

Cons:

A long way away from most attractions

2026-05-18 • via Nuitee
P
Pib • solo_traveller • it
10
Beautiful rooms with great staff
Pros:

Beautiful and luxurious hotel. Super helpful and friendly staff.

2026-05-16 • via Nuitee
G
Geoffrey • solo_traveller • gb
10
2026-05-15 • via Nuitee
P
Prabhdeep • family_with_children • nz
9
2026-05-13 • via Nuitee
J
Jeffrey • couple • sg
8
2026-05-11 • via Nuitee
P
Petra • solo_traveller • cz
9
2026-05-11 • via Nuitee
K
Kripa • family_with_children • au
10
2026-05-11 • via Nuitee
N
Nurmianti • couple • gb
7
Nice comfortable stay in Singapore
Pros:

Close to the airport, comfortable room and clean.

Cons:

The check in process took a long time, actually the longest one I ever experienced.

2026-05-09 • via Nuitee
M
Miyamae • solo_traveller • mx
10
2026-05-08 • via Nuitee
J
Jeremey • couple • us
9
2026-05-06 • via Nuitee
S
Sheetal Mondkar • solo_traveller • sg
10
Excellent location, comfortable hotel, and good service.
Pros:

Very courteous staff. Especially, Grace who is the restaurant manager at the bfast buffet. The hotel was kept clean and neat. Prompt service. Pool is of decent size and the gym is well equipped. Self-serve Laundromat is efficient and good for long stays. Spacious room. Easy access to restaurants and malls around the area. Right outside the MRT and bus stops, so this is a huge plus.

Cons:

nothing really.

2026-05-06 • via Nuitee
R
Retna Tjahjarini • couple • id
10
We love the stay because the staffs are friendly and helpful, we even got a surprise birthday cake a surprise
Pros:

The location is just near mrt station and big mall with plenty of place to eat and shops.

Cons:

The room is old style but it feels warm and comfortable

2026-05-05 • via Nuitee
M
Manoj Varma • family_with_children • in
10
A perfect place for family stay
Pros:

The room and the breakfast were very good.

Cons:

Everything was perfect.

2026-05-05 • via Nuitee