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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Express check-in/check-out
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Airport shuttle
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Fax/photocopying
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Facilities for disabled guests
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Private parking
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Shuttle service (additional charge)
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Wheelchair accessible
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
Review Highlights
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Property Description
Convenient Location
Located just a 5-minute drive from Minneapolis-Saint Paul International Airport and the Mall of America, Holiday Inn Express & Suites - Mall of America - MSP Airport offers easy access to key attractions.
Comfortable Rooms
Each room is equipped with a microwave, refrigerator, and some even feature a cozy sofa for added relaxation during your stay.
Great Amenities
Guests can take advantage of the complimentary breakfast, free WiFi, business center, and free parking provided by Holiday Inn Express & Suites - Mall of America - MSP Airport.
Book your stay now at Holiday Inn Express & Suites - Mall of America - MSP Airport for a convenient and comfortable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Very comfortable bed. Slept great!
No complaints
Location ok
Staff at front desk not helpful when I entered the lobby I wasn’t told anything about breakfast and my reservation was all mixed up and I was gonna be charged twice for incidentals the carpet is disgusting
I have stayed here often. My last two June 25- July 1 and July 11-13) stays were odd, to say the least. Several unannounced entry attempts while I was in the room. A few occurred when do not disturb was on door. Signs someone had entered the room while I was away (had left the closet door open blocking room from entry way and it was shut upon my return.) Had someone knock and attempt entry with a key at 5pm while I was in bathroom. When latch stopped them they announced housekeeping. When I brought this to the attention of front desk they stated that it wouldn't have been a employee and they weren't responsible for what other guest or people do. When I stated they had a key, I was told "that's concerning" and it was suggested that perhaps It was an unhoused person that unlike me couldn't afford a room. The lock on my door looked tampered with and fell off when I shut the door. This was brushed off and attributed to a maintenance person. I asked for a lock audit and they printed out a PMS (pictured) report and pretended to go over it with me as if it was, stating if anyone had accessed the room it would have been on there. Also when i looked closer at PMS report it shows they changed my room # right after checking in. I recall having to come back down twice to get a new key and several times over the course of my last two stays. Also despite stating I booked 3rd party they tried to charge me for the room. I have gotten so used to this occurring that I move all funds except the deposit amount out of my checking account prior to check in so it gets declined (also evident in PMS report pictured) I will be contacting corporate office to request an ACTUAL lock audit.
Breakfast was acceptable for no charge, and the coffee available 24 hours was a hit.
Contruction outside, but that was not the hotels fault.
The staff here are very friendly. Kayla at the front desk helped us to extend the stay without us having to check out and move room. The location of the hotel is great and the room is clean and comfortable. Strongly recommend.
Wonderful shuttle driver.
Kids running in the hall. Being noisy
My husband and I were very impressed with the staff being very helpful, kind and courteous.
Kayla was very helpful when I needed a shuttle or directions. Thank you Kayla for your helping hand with a great smile.
Rooms were very clean. Breakfast was great too!!!
Great service from hotel staff.
Shouout to Rob for fast friendly service on airport shuttle
Driver was solid. Very personable.
Flight was delayed, rental car location was closed, ordered a shuttle to the hotel from the airport. Couldn’t be more pleased with Rob. Friendly, knew about his city, and the music played was top notch.
Stay here for 3 nights. Free shuttle to MOA and the airport. The front desk staff Kayla has been incredibly efficient and helpful 🙂 Definitely will book here again!
Shuttle driver Rob was friendly and helpful
Very clean, very friendly, and the driver Rob was very helpful. Made us feel right at home.
The entrance front desk area is very clean and organized. The room was very clean also. And KAYLA was very helpful and amazing. I recommend you keep this young lady as long as possible, she is definitely and asset to your location… Michael
Kayla was extremely pleasant and helpful!
Third time staying here. Service provided by Kayia was great.
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