Extended Stay America Premier Suites - Oakland - Alameda

Hotels
•
Extended Stay America Premier Suites
7.5 (474 reviews)
1350 Marina Village Pkwy , Alameda , US
+1 510-864-1333

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Spacious room
Good customer service
Cons:
Dirty room
Poor breakfast
Additional charges for amenities

Categories

Cleanliness
6
The room was dirty with dirty sheets and towels.
Service
9
Great customer service from GM Amit Gurung.
Location
9.5
The location is gorgeous: right by a marina, in a nice area.
Room Quality
7.5
The room was quite large, nice, and clean but had issues with the amenities.
Amenities
6.5
No ice machine, had to pay extra for dishes.
Value for Money
8
Very cheap quality hotel but with significant issues.
Food and Beverage
5.5
Breakfast was pitiful to say the least.
Overall Experience
8
Mixed feelings; some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:00

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - Oakland - Alameda comes with a fully equipped kitchenette, perfect for longer stays. The kitchen includes a stove-top, microwave, and fridge for your convenience.

Complimentary Amenities
Enjoy free WiFi, a grab-and-go breakfast with a variety of options, and 24-hour front desk service. The hotel also offers laundry facilities, ironing amenities, and upgraded bedding for a comfortable stay.

Ideal Location
Situated in Alameda, our hotel provides easy access to top attractions like the USS Hornet, Crown Memorial State Beach, and the Oakland Zoo. Plus, with free onsite parking, exploring the area is stress-free.

Book your stay at Extended Stay America - Oakland - Alameda for a convenient and comfortable experience.

Important information:

Housekeeping service is offered every 7 days. For stays of 7 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

7.5
Based on 474 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 8
J
Jonathan • couple • us
4
Could do better.
Pros:

Location

Cons:

Poor value for money

2026-09-16 • via Nuitee
T
Tyler • couple • us
1
cancellation without telling guest
Pros:

dislike

2026-09-07 • via Nuitee
T
Tram • extended_group • us
4
Room was musty, i could see hair from bathroom when I checked in. Disappointed that they only discount me 50% for 1 nigh
Pros:

Close to airport

Cons:

I paid for a 2 bed hotel room but they downgraded me and only give me 50% discount for 1 night when I booked for 2 nights. When one of my guests checked in, when we specifically said we had reservations through booking. They acknowledged it and saw our reservation but still charged my guests for the night. They did refund on the next morning but surprised that they charged for the room that we already prepaid

2026-09-06 • via Nuitee
A
Alfred • couple • us
6
2026-08-31 • via Nuitee
L
Luka • extended_group • us
10
2026-08-27 • via Nuitee
S
scott • solo_traveller • us
3
We’ve been staying here for five years and the place is really become rundown.
Pros:

Location

Cons:

Cleanliness lack of shampoo or conditioner no coffee at the continental breakfast in the morning had to ask for it

2026-08-24 • via Nuitee
S
Sanoita • couple • us
2
Raw sewage everyday in bathtub.
Pros:

What I didn't like; wrote in wrong area. Sewage back up in my shower and bathroom room sink every morning. I was told the hotel was booked. I tired to move to the only one room available and someone was blasting music and I couldn't stay there. I was told a plumber would come fix and never did. I reported to front desk twice and had to clean raw Sewage my self. I paid 1,289 for my stay. Very disappointed. Im also disabled and had to clean the Sewage myself since the front desk said they couldn't. I've stayed here many time and have spend thousands of dollars and this was disappointing. The tash room had so my trash i couldn't walk in to dispose my trash.

Cons:

Stated above. Location and view was at least nice.

2026-08-17 • via Nuitee
S
Susan • couple • us
1
2026-08-14 • via Nuitee
A
Angela • solo_traveller • us
3
Cheap and dirty
Pros:

The location was decent.

Cons:

The hotel room had no kitchen or bathroom items, not even shampoo or plastic cups. You had to ask the front desk staff for EVERYTHING. This was very inconvenient since they were not able to bring anything up to your room. As a guest I had to collect carry all the kitchen items up to my room. I felt as though I was imposing on the staff even though I'm paying a premium for the room. The room was also not clean when I checked in. The bed was horribly uncomfortable. They use cheap, scratchy linens on the bed. No streaming capability on the very small television which was constantly losing signal. Not worth the cost. It had a cheap and dirty feel, but unfortunately was not cheap.

2026-08-13 • via Nuitee
4
400mansis • Family
2
Worst experience
Pros:

We stayed at this hotel for 5 nights in July 2026 with our toddler, and unfortunately, our experience was very disappointing.

At check-in, we were informed that housekeeping is provided only once a week rather than daily. Traveling with a toddler, we expected at least the option of daily room cleaning, as maintaining a clean room is especially important for families with young children.

The mattress was extremely uncomfortable and left me with significant back pain during our stay. The blankets and comforters also did not seem fresh and had an unpleasant odor.

We repeatedly had to visit the front desk to request basic necessities such as extra toilet paper and towels, which became inconvenient over a multi-night stay.

The complimentary breakfast was one of the worst we’ve experienced. It consisted mainly of coffee and stale, seemingly old muffins, with very limited options.

The biggest concern, however, was the safety and cleanliness around the property. On multiple occasions, we saw homeless individuals staying just outside the main entrance. We also noticed what appeared to be human waste near the front lobby area, creating an unsanitary and uncomfortable environment for guests, especially families with children.

Overall, this stay did not meet our expectations in terms of cleanliness, comfort, service, or safety. Based on our experience, I would not recommend this hotel, particularly to families traveling with young children, and I would not choose to stay here again.

2026-08-05 • via Tripadvisor
C
C6999KQnathanh • Family
10
An honest current review
Pros:

So 4 months ago our house flooded then we had to move to this hotel for a little. They were very accommodating. The hotel was clean. They clean very often.

2026-07-14 • via Tripadvisor
K
Kunka • solo_traveller • us
1
Great location for us and a good price point but we will never stay here again for the above reasons. The grab n go bre
Pros:

Location

Cons:

No WiFi
Staff did not know area
Bugs in the room
AC was very poor

2026-07-13 • via Nuitee
J
Joanna • family_with_children • us
9
Trrrificication. Can’t beat the view and walking path along the harbor area or on quiet street
Pros:

The view was fabulous!!

Cons:

?

2026-07-12 • via Nuitee
M
Mary • solo_traveller • us
7
Decent For a Night's Stay
Pros:

The location was good, in a safe area. Very important in Oakland.

Cons:

The walls are paper thin. The beds are on the same wall and the man next door was snoring so loud it was difficult to go to sleep.

2026-07-10 • via Nuitee
H
Hannah • couple • gb
7
Great staff, room size and views! Breakfast could improve.
Pros:

Very accommodating when we got there early after a long flight, allowed us to change and store our luggage until room was ready.

Cons:

Breakfast wasn’t worth getting. Coffee,porridge sachets and cake on offer.

2026-06-27 • via Nuitee
A
Alice • couple • us
4
I will not be staying there again.
Pros:

The view

Cons:

They "upgraded " me to a room with a view. But did not have a queen size bed. No ice machine. Bed felt like a pull out bed. Not comfortable.

2026-06-23 • via Nuitee
F
Feamster • couple • us
10
2026-06-18 • via Nuitee
B
B4261CRkristines • Business
10
Staying for business for several months!
Pros:

Angela is amazing and very helpful!!!

2026-06-11 • via Tripadvisor
V
VANESSA • couple • us
9
Pros:

Great location, shops nearby, plenty of eateries, view, cable, and staff.

Cons:

Breakfast. Advertisement showed eggs and possibly meat. I experienced yogurt coffee muffins oatmeal. I passed!

2026-06-07 • via Nuitee
B
bibekb278 • Friends getaway
10
Excellent service!
Pros:

Great stay, room by marina view is a plus. Great customer service.

2026-05-27 • via Tripadvisor