Ibis Alcala de Henares La Garena

Hotels
•
ibis
8.4 (2725 reviews)
Antonio Suarez, 8 , Alcalá de Henares , ES
+34 918 79 61 81

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Limited food options
Malfunctioning amenities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues, including unclean rooms and odors.
Service
9.33
Overall, the staff received positive feedback for being friendly and helpful.
Location
8.87
Good location mentioned for access to historical sites, but some noted it was distant from the city center.
Room Quality
8.32
Most reviews noted comfortable beds and modern rooms but mentioned issues like malfunctioning amenities.
Amenities
7.85
Amenities received mixed reviews; some were lacking such as limited food service and issues with equipment.
Value for Money
8.81
Generally regarded as a good value for quality versus price.
Food and Beverage
7.86
Food quality was praised, especially breakfast, but variety and service speed received criticism.
Overall Experience
8.83
Overall positive experience with intentions to return, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:57

Property Description

Convenient Location:
Located in Alcalá’s La Garena district, Ibis Alcalá de Henares La Garena is just 1 km from the centre of Alcalá de Henares, a UNESCO World Heritage site.

Dining Options:
Enjoy a daily buffet breakfast at the on-site restaurant or grab a snack anytime from the 24-hour snack bar.

Accessibility to Madrid:
Only a 25 minutes’ drive from Madrid, Ibis Alcalá de Henares La Garena provides easy access to the city’s Barajas Airport and the IFEMA Exhibition Centre within 20 km.

Book your stay at Ibis Alcalá de Henares La Garena for a comfortable and convenient experience.

Important information:

-
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 2725 reviews
Cleanliness: 7.36
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
C
Celia • couple • es
9
2026-09-19 • via Nuitee
R
raquel • solo_traveller • es
10
2026-09-15 • via Nuitee
P
Pamela • couple • us
8
2026-09-15 • via Nuitee
A
Andrés • solo_traveller • es
7
2026-09-15 • via Nuitee
P
Patrick • couple • fr
8
Pros:

parking, lit immense, calme, salle de bains

Cons:

propreté du solde la chambre, petitesse de la table

2026-09-14 • via Nuitee
R
RAMON • couple • es
10
Pros:

Todo

Cons:

Nada

2026-09-14 • via Nuitee
M
Maya Pabolaza • solo_traveller • es
10
2026-09-14 • via Nuitee
B
Boris • solo_traveller • bg
10
2026-09-13 • via Nuitee
S
Silvia • extended_group • es
10
2026-09-11 • via Nuitee
R
ROSA • couple • es
8
2026-09-10 • via Nuitee
J
JOSE CARLOS • solo_traveller • es
10
2026-09-10 • via Nuitee
B
Beatriz • couple • es
6
2026-09-09 • via Nuitee
N
Nicolas • couple • es
10
2026-09-08 • via Nuitee
J
Juan Martín (MM) • solo_traveller • es
9
Pros:

Muy agradecido de tener un aparcamiento disponible. Personal atento y de trato muy agradable. El desayuno muy bien y con una horquilla de horarios bueno.

Cons:

Ubicación práctica para quien está de paso y tiene coche. De no ser así, no es el mejor sitio.

2026-09-08 • via Nuitee
N
Nathaly • couple • es
10
2026-09-07 • via Nuitee
M
Marcelo • couple • pt
10
2026-09-06 • via Nuitee
H
Haydee • solo_traveller • es
8
2026-09-06 • via Nuitee
J
JOSE CARLOS • solo_traveller • es
10
2026-09-06 • via Nuitee
G
Gisela • solo_traveller • es
9
2026-09-05 • via Nuitee
M
Marylene Figueiredo • solo_traveller • lu
7
Pros:

Jetais surprise de l' hotel, car il est tres beau. Il avait une belle decoration .
Le petit dejeuner etais varié et bon.
La chambre spacieuse et propre.
Le personnel tres gentils.
L emplacement est bon, c est un peu loin du centre mais Il y a un grand parking pour garer la voiture et des arrets d autobus tout pres. Autour de l hotel il y a aussi beaucoup de restaurant.

Cons:

/

2026-09-04 • via Nuitee