Hilton Garden Inn Jacksonville Airport

Hotels
Hilton Worldwide
8.4 (117 reviews)
13503 Ranch Rd, Jacksonville, Florida, 32218 , Jacksonville , US

Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean
Comfortable
Good Service
Spacious Rooms

Categories

Cleanliness
8.4
The room was very clean, enhancing the overall positive sentiment.
Service
8.9
Front desk staff were amazing, very kind and accommodating.
Location
8.3
Standard quality for this hotel tier.
Room Quality
8.4
Room was spacious and cozy, providing a comfortable stay.
Amenities
8.3
Clean and good amenities available, enhancing satisfaction.
Value for Money
8.3
Price was reasonable, offering good value for the stay.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
8.3
Everything was great, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:19

Property Description

Discover a delightful stay at Hilton Garden Inn Jacksonville Airport, where comfort meets convenience in the heart of Northside.

Recreational Amenities
Make a splash in our outdoor pool, unwind in the hot tub, or energize your day at our 24-hour fitness center. Whether you’re seeking relaxation or adventure, our hotel caters to all your recreational needs.

Dining Options
Savor delectable meals at our Great American Grill, or enjoy the convenience of room service during limited hours. Don’t forget to unwind at our bar/lounge, the perfect spot to grab your favorite drink after a day of exploration.

Business Facilities
With 2,250 square feet of versatile meeting space and express check-in/check-out services, planning events has never been easier. Plus, our complimentary roundtrip airport shuttle ensures your travels are hassle-free.

Book your unforgettable getaway today at Hilton Garden Inn Jacksonville Airport!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 8.4
Service: 8.9
Location: 8.3
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
K
Kishon solo_traveller us
10
2026-07-24 via Nuitee
E
Elara solo_traveller bh
8
2026-07-23 via Nuitee
M
Mykeria couple us
10
Pros:

Mr. George is very friendly...He is a great asset to the company and make your check in process seamless...I've been visiting this location for the past 6 years and his customer service never changed.

Rooms are clean upon check in and very spacious. Thank you for making my stay pleasant.

2026-07-22 via Nuitee
D
Darnell solo_traveller us
10
Surprisingly wonderful hotel with helpful staff.
Pros:

Great value! It was attractive, clean, nice little restaurant for late dinner and early breakfast. Room was comfortable and bed was great.

Cons:

See above. It was also right across street from car rental and close to airport.

2026-07-22 via Nuitee
T
Travel_Addict_Cyprus Couples Michigan
8
Adequate
Pros:

We stayed here for 2 nights. The staff was friendly and accommodating. The room was what you'd expect from Hilton Garden, basic, spacious, clean. Counter space for toiletries by the sink. Shampoo/conditioner dispensers in the shower. The shower was extremely, and I mean extremely, slippery. They provide a mat for the shower, use it. Breakfast is NOT included. There is a Dunkin Donuts across the street, as well as a Waffle House if you don't want to pay for the hotel breakfast.
For this price, you can get a room at a similar level hotel that includes breakfast. That's what I will do next time. There's so many in the area.
Currently there's construction going on right in front of the hotel, lots of noise in the morning. The windows are not soundproof.

2026-07-21 via Tripadvisor
P
PAboyinFL Family Ocala, Florida
8
Very close to Jacksonville Airport
Pros:

Stayed here the night before an early flight out the next morning. Room was clean and comfortable and my grand daughter loved the swimming pool.

It is a bit difficult to get in and out of the hotel from the main road, and there was a noticeable homeless presence in the area.

2026-07-19 via Tripadvisor
J
Jacquelyne couple us
9
Perfect for the night before our cruise. Clean and comfortable and safe!
Pros:

Easy to navigate and very clean

Cons:

It was a little confusing to get into but there’s construction going on at that time so I don’t hold that against them.

2026-07-19 via Nuitee
G
Green solo_traveller us
8
It was good
Pros:

Front desk customer service was awesome!

2026-07-13 via Nuitee
C
Ciar solo_traveller us
10
Pros:

Everything 😍

2026-07-12 via Nuitee
T
Tiffany family_with_children us
9
Pros:

Friendly staff.

Cons:

Expensive breakfast

2026-07-11 via Nuitee
A
Athena solo_traveller us
8
2026-07-10 via Nuitee
S
stephanie family_with_children be
9
Pros:

La chambre était spacieuse et propre et le personnel accueillant :-)

2026-07-08 via Nuitee
J
Joyce family_with_children us
10
2026-07-07 via Nuitee
L
Lee solo_traveller us
9
2026-07-07 via Nuitee
D
Dawn solo_traveller us
10
Home away from home.
Pros:

Location, location, location. Near everything. I alwsys stsy here when I cruise from Jacksonville. Rooms are large and extremely clean.

2026-07-01 via Nuitee
S
Shayla family_with_children us
8
2026-06-29 via Nuitee
D
Donna solo_traveller us
10
2026-06-29 via Nuitee
T
Tammy Kelley couple us
10
Pros:

How big and roomy

Cons:

Have to pay for breakfast

2026-06-27 via Nuitee
K
Kishon solo_traveller us
10
2026-06-26 via Nuitee
S
Sarah solo_traveller jp
9
2026-06-25 via Nuitee