Holiday Inn Liverpool City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (6799 reviews)
Lime Street , Liverpool , GB
+44 151 709 7090

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, friendly and helpful staff (reception, breakfast, bar)
Outstanding location opposite Lime Street/train station
High-quality breakfast and restaurant food
Generally clean rooms and pleasant restaurant/view
Helpful gestures (birthday cake) and memorable service
Cons:
Rooms basic, old-fashioned and poorly furnished (lighting, lack of hooks)
Value for money concerns; reported sharp price increases
Minor cleanliness issues (dirty curtain edge, worn pillows)
Broken window handle / windows not closing properly
Noise issues (external fan, lift beeping) and occasional reception inefficiency

Categories

Cleanliness
9
Mostly praised as very clean in several reviews (clean hotel, lovely room, clean view/restaurant), with isolated issues (dirty voile curtain edge, worn pillows) noted.
Service
10
Consistently excellent staff comments throughout (friendly/helpful reception, breakfast staff, specific praise for Martin and bar staff); staff went out of their way (birthday cake, helpful check-in).
Location
10
Repeatedly described as an excellent location opposite Lime Street/train station and convenient for walking to sights; multiple reviewers emphasised the great location.
Room Quality
6
Multiple complaints about rooms being basic/old-fashioned, poor lighting, hard pillows with foam bits, broken window handle, cold rooms, and poor room layout (no hooks); rooms seen as the weakest area.
Amenities
9.4
Bar and restaurant praised (lovely food, good bar staff), breakfast facilities highly regarded; minor negatives like lift beeping and thermostat/temperature control issues mentioned but overall strong.
Value for Money
6
Several guests felt the price did not match the basic/old-fashioned room and decor; one noted a large recent price increase making it poor value for money.
Food and Beverage
10
Breakfast and restaurant receive strong positive mentions (excellent breakfast, lovely food, helpful breakfast staff, special birthday gesture), indicating very high satisfaction.
Overall Experience
10
Many reviewers said they would definitely stay again, described the hotel as lovely and noted repeat stays; overall sentiment is very positive despite room/price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Amenities & Comfort
Holiday Inn Liverpool City Centre offers modern en suite rooms with bathtubs, flat-screen TVs, work desks, and complimentary WiFi. Enjoy a comfortable stay with tea/coffee facilities and ironing boards provided in each room.

Dining Experience
Start your day with a delicious buffet breakfast and savor hot/cold options at the on-site restaurant. Indulge in All Day dining on the second floor with stunning views of St Georges Quarter. Don't miss the E bar for Starbucks coffee and snacks.

Convenient Location & Nearby Attractions
Situated in the heart of Liverpool, the hotel is a short walk from the Royal Court & Empire Theater. Explore nearby attractions like Liverpool One shopping centre and the Metropolitan Cathedral. Book now for a memorable stay at Holiday Inn Liverpool City Centre.

Important information:

Please note that if you book an Allocation on Arrival Room, the property cannot guarantee your preferred room type and you could be allocated a twin or double room. If you want to guarantee your preferred room type, please book a Double Room or a Twin Room.

All requests are subject to availability.

If a room is booked on a pre-paid advance purchase rate, you will need the credit/debit card you paid with on arrival to the hotel to verify the card belongs to the guest. If the credit/debit card is not present on check in, we will refund the card on file and the guest will be required to pay with another card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.8
Based on 6799 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 6
Amenities: 9.4
Value for Money: 6
Food and Beverage: 10
Overall Experience: 10
M
Marie • solo_traveller • gb
10
Totally satisfied with my stay and would recommend to others
Pros:

Extremely good location. I didn’t use the restaurant or amenities so can’t comment on them. The hotel is clean, bright and welcoming. A good clean, spacious, room with a comfortable bed. Holiday Inn was ideal for my 3 night stay.

Cons:

N/A

2026-11-07 • via Nuitee
G
Graca • family_with_children • br
10
2026-11-07 • via Nuitee
O
Oren • family_with_children • il
8
2026-11-07 • via Nuitee
K
Kenneally • couple • gb
7
Quite happy,heating needs attention
Pros:

Good staff, good breakfast

Cons:

Better heating in room

2026-11-07 • via Nuitee
J
Jasmine • family_with_children • ch
10
Pros:

Hôtel très bien situé pour visiter la ville à pied. Le personnel était très agréable et arrangeant pour les horaires. Super séjour!

Cons:

-

2026-11-07 • via Nuitee
J
Jill • family_with_children • gb
8
2026-11-06 • via Nuitee
L
LOUIS • couple • us
8
Comfortable hotel, well located with parking.
Pros:

Well located property for us as we walked to all the great areas...Mathews St/the Port. It's adjacent to a mall which was helpful as the weather was bad so it allowed us to walk through the mall to get to the hotel, as well as it offered parking for our rental car. Its an American hotel in Britain, so it offered all the comforts that we're used to having. They offered a typical English breakfast, and did it very well.

Cons:

As an American hotel in Britain, it did not offer the British charm, but it was very convenient for us and offered parking literally next door. We did not need our car for the two days we were there, as we were traveling by car throughout the country. The hotel I chose needed to offer parking, this was one of the few that did.

2026-11-06 • via Nuitee
M
Manuela • couple • ch
7
Es waren schöne Tage trotz Regen
Pros:

Das Zimmer war gut und sauber. Das Frühstück war Top wie das Frühstückspersonal.

Cons:

Wir wollten im Restaurant essen und wurden bei der Wartezeit nicht mehr beachtet.

2026-11-05 • via Nuitee
F
Francesca • couple • gb
9
2026-11-05 • via Nuitee
K
knut • family_with_children • no
7
2026-11-05 • via Nuitee
A
Anthony • family_with_children • gb
7
Pros:

Nice staff easy door entry

Cons:

Mold in shower

2026-11-05 • via Nuitee
P
Peter • couple • gb
8
2026-11-04 • via Nuitee
J
judith • couple • gb
10
Excellent all round stay.
Pros:

This was our second visit and it didn’t disappoint. ALL the staff are friendly, efficient and helpful, checkin, restaurant, bar and room cleaner. The room was spotless and breakfast had everything you might want, including porridge and pancakes to order . We ate there one evening and again the food was excellent quality. Overall an excellent visit.

Cons:

Nothing!

2026-11-04 • via Nuitee
E
Eti • family_with_children • il
10
מלון נעים במיקום מעולה
Pros:

מלון נעים ואינטימי. ארוחת בוקר נהדרת. מיקום מעולה. פינות ישיבה נחמדים.

Cons:

אין מקרר בחדר

2026-11-03 • via Nuitee
J
Julie-Anne • family_with_children • gb
10
Fantastic
Pros:

Staff were great plus very helpful, clean and tidy . Great location. My mum loves this hotel. Comes bavk ever yr. Thank you x

Cons:

We liked everything

2026-11-02 • via Nuitee
A
Adam • family_with_children • gb
10
2026-11-02 • via Nuitee
O
Oleg • solo_traveller • il
10
Ливерпуль. Город музыкантов Битлз.
Pros:

Все.
Администрация и персонал для нас очень старались.
Завтраки
Рядом ж/д вокзал и автобус 500 в аэропорт.

2026-11-02 • via Nuitee
N
NASER • couple • kw
7
2026-11-02 • via Nuitee
J
John • family_with_children • ie
9
Excellent value and great location
Pros:

Breakfast was very good.
Really convenient location, right opposite Lime St Station. Also, ideal if going to a Liverpool game as the buses back from Stadium stop right beside it.

Cons:

Room wasn't the most luxurious but fine for what we paid.

2026-11-01 • via Nuitee
R
Rick • family_with_children • gb
9
2026-11-01 • via Nuitee