SureStay Plus by Best Western Brooks

Hotels
SureStay Plus Hotel by Best Western
8.6 (339 reviews)
1240 Cassils Place East , Brooks , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Damaged facilities

Categories

Cleanliness
8.15
Generally clean, with some mentions of cleanliness but also issues like damaged facilities.
Service
9.15
Consistently positive remarks about helpful and friendly staff.
Location
8.65
Conveniently situated, although transportation might be needed.
Room Quality
8.65
Rooms are described as modern and comfortable, though some mention noise.
Amenities
8.65
Good amenities provided, including breakfast and room features.
Value for Money
8.65
Perceived good value for the price paid.
Food and Beverage
8.15
Mixed reviews on breakfast; some enjoyed it while others found it lacking.
Overall Experience
8.75
Overall good experience with highlighted strengths and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:25

Property Description

Welcome to SureStay Plus by Best Western Brooks!

Renovated Rooms: Enjoy our modern rooms equipped with a fridge, microwave, coffee pot, and a flat screen TV for your convenience.

Fitness Room and Laundry: Stay active in our fitness room with weight equipment, treadmill, and work-out bike. Take advantage of our guest laundry facilities.

Delicious Breakfast: Start your day right with our full breakfast offering oatmeal, fresh fruit, bagels, and more!

Book now to experience these fantastic amenities at SureStay Plus by Best Western Brooks!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 339 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
A
Allison family_with_children ca
9
Cons:

Tv didn't work

2026-06-24 via Nuitee
I
Ingrid couple ca
8
2026-06-23 via Nuitee
S
Susan solo_traveller ca
6
2026-06-14 via Nuitee
L
Louis couple ca
8
2026-06-13 via Nuitee
J
Jeremy solo_traveller ca
10
Awesome
Pros:

All

Cons:

Nothing

2026-06-12 via Nuitee
G
Guinn solo_traveller ca
8
2026-06-11 via Nuitee
L
Lester solo_traveller ca
10
Pros:

Friendly staff

2026-06-10 via Nuitee
J
Johan family_with_children ca
8
2026-06-08 via Nuitee
C
Clint couple ca
10
It was very comfortable and clean.
Pros:

Good

Cons:

Sausages

2026-06-07 via Nuitee
S
swadhim Friends getaway
10
Hospitality!!
Pros:

I had a wonderful stay at this motel in April with a group of friends. , the staff was friendly, welcoming, and helpful, making us feel that we are at home.

The rooms were clean, comfortable, and well-maintained, and the overall property was quiet and relaxing.

We really enjoyed the early morning breakfast. There was a great variety of options available including hot breakfast like waffle, sausage, eggs, bunch of fruits, juices, and everything was fresh, well-prepared.

Overall, the property was well maintained and we had a very pleasant experience and were impressed by the hospitality. We are coming again in summer.

2026-06-01 via Tripadvisor
A
Akler00 Solo travel
10
Pleasant Stay!
Pros:

Great hotel to stay, Tempting lobby music, affordable price, Clean and newly renovated rooms. Experienced amazing sunset view. Had good sleep 😴 Moreover, Staff is professional, helpful, and very sweet. Always ready to offer help:)

2026-05-27 via Tripadvisor
2
217ankushr Business
10
Staff
Pros:

The staff at Sure Status Hotel were very friendly, helpful, and professional. The hotel was clean, comfortable, and provided a good experience overall. I really appreciated the service and hospitality during my stay.

2026-05-27 via Tripadvisor
G
gauravkJ3418OX Business
10
Amazing
Pros:

Great place to stay at, rooms and cleanliness meets it standards. Breakfast is delicious. Great location gas station is right next to it.

2026-05-27 via Tripadvisor
2
262preetd Business
10
Roofers
Pros:

Had a great stay at this hotel. The rooms were clean, comfortable, and well maintained. Staff was friendly and helpful throughout the stay. The location was convenient and the overall atmosphere was relaxing. Check-in and check-out process was smooth. Definitely a good experience and I would recommend this hotel to others

2026-05-27 via Tripadvisor
5
557annur Solo travel
10
Worth pricing
Pros:

Great location.
Friendly and Professional Staff
Variety in breakfast
Neat and Clean
Well maintained property

2026-05-26 via Tripadvisor
M
Monish Kumar family_with_children ca
10
Great value for money; we will come back.
Pros:

There was breakfast, which was okay. The room was exceptionally clean, and it was new.

Cons:

Since it's close to the road, you will hear traffic noise.

2026-05-20 via Nuitee
T
Thomas solo_traveller de
9
2026-05-11 via Nuitee
K
Kathleen family_with_children ca
9
Great
Pros:

Breakfast was wonderful and room was very clean

Cons:

Had a bath. Took over 5 minutes to get the tub plugged to fill up the bathtub. Could not unplug it. Had to leave it full

2026-04-02 via Nuitee
J
James family_with_children ca
5
Pros:

Had vacancy when we needed a stay.

Cons:

Much like a motel with outside doors and diesel trucks 2 feet from the door running for hours on end late at night and early morning. Not a peaceful or comfortable experience at all.
Clean though and decent price

2026-02-08 via Nuitee
D
Donald family_with_children ca
8
Pretty much as expected for the price. Nothing exceptional.
Pros:

Very clean. Appears recently renovated.

Cons:

Quite a noisy air conditioner.

2026-01-19 via Nuitee