Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (special mention of Roshan)
Amazing breakfast/buffet
Historic, attractive building and pool area
Comfortable, modern rooms
Great central location
Good value and affordable spa services
Thoughtful gestures (birthday cake/banner)
Cons:
Occasional electrical shortages
Hallway smell reported on one day
Early-breakfast hostess/entrance sometimes unmanned
Spa hair services inconsistent
Driveway/walk from street may be difficult for mobility
Minor maintenance noise on one floor

Categories

Cleanliness
8.3
Generally clean with praise for housekeeping; one review noted a hallway smell on the last day which slightly lowered perceived cleanliness.
Service
9.5
Outstanding, repeatedly praised — staff described as courteous, attentive and compassionate (special mention of Roshan); reception and catering staff highlighted positively.
Location
9
Excellent central location near Thamel, palaces and temples; convenient for visitors though driveway/walk to street may be an issue for mobility and mapping/travel times may be misleading.
Room Quality
9
Rooms described as modern, spacious and comfortable; guests enjoyed the pool-side dining and comfortable bedroom facilities.
Amenities
8.4
Strong amenities (pool with bar/restaurant, spa, bakery/celebration gestures) but occasional electrical shortages, maintenance work and some inconsistent spa/hair service reduced the score slightly.
Value for Money
9
Viewed as very good value — guests specifically called it good value and noted affordable spa services and broad food variety.
Food and Beverage
8.8
Breakfast and buffet widely praised as extensive and amazing; some menu items were hit-or-miss and early breakfast host/entrance desk sometimes unmanned.
Overall Experience
9.2
Highly positive overall stay: warm hospitality, memorable service, beautiful historic setting and repeat-stay intent despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:01

Property Description

Luxurious Stay near Narayanhiti Palace Museum

Outdoor Pool and Spa: Enjoy a relaxing swim in the outdoor pool or indulge in a rejuvenating spa treatment at Hotel Shanker.

Convenient Location: Just a short drive away from popular attractions like Thamel and Durbar Marg, and only 25 minutes from Kathmandu International Airport.

Fine Dining Options: Choose from four dining venues offering a variety of cuisines, including Nepalese, Asian, and Continental dishes. Don't miss the chance to unwind at Kunti Bar or Poolside Bar for evening snacks and beverages.

Experience the perfect blend of luxury and convenience at Hotel Shanker. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KTM

Location

Guest Reviews

8.9
Based on 1093 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.4
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.2
A
ABHINAV • couple • gb
10
Pros:

Dear Hotel Shanker,

I thoroughly enjoyed my stay at Hotel Shanker. From the moment I arrived, I was impressed by the warmth of your hospitality and the exceptional level of service. Every member of your staff was courteous, attentive, and genuinely eager to help, making my stay both comfortable and memorable.

During my visit, I was dealing with a leg injury, and your staff went above and beyond to assist me with kindness and compassion. Their support made a significant difference, and I am truly grateful for the care I received.

A special thank you to Roshan from the Catering Department. Your kindness, professionalism, and willingness to help were greatly appreciated. Your thoughtful assistance did not go unnoticed, and it is people like you who make Hotel Shanker such a wonderful place to stay.

Thank you once again for your outstanding hospitality. I look forward to staying with you again in the future.

Cheers!

2026-08-08 • via Nuitee
B
Barbara • couple • np
10
Perfect and we will be back.
Pros:

They made me a cake, put up a banner & balloons unasked for my birthday. Amazing stuff

Cons:

Nothing really all was good

2026-08-07 • via Nuitee
H
Hari • family_with_children • au
10
Pros:

It was best experience

Cons:

Nothing

2026-08-07 • via Nuitee
S
Sridhar • couple • au
10
2026-08-04 • via Nuitee
K
Kumar Pulkeshin • solo_traveller • in
9
2026-08-03 • via Nuitee
D
Dorota • solo_traveller • sk
10
2026-07-20 • via Nuitee
M
Micheline • solo_traveller • il
9
Very good value for the money!
Pros:

The location is very good and the staff very helpful and professional. Recommend this hotel to everyone!

2026-07-19 • via Nuitee
A
Anod • solo_traveller • np
8
2026-07-19 • via Nuitee
D
Denis • couple • gb
10
2026-07-18 • via Nuitee
H
Helgard • extended_group • de
8
2026-07-16 • via Nuitee
S
Susan • family_with_children • au
9
Very enjoyable stay with great staff.
Pros:

The breakfast was amazing. The house keeping staff were particularly lovely. The reception rooms are beautiful.

2026-07-16 • via Nuitee
H
Helgard • couple • de
8
2026-07-16 • via Nuitee
S
Sita • solo_traveller • np
6
The place is very pleasant to stay with family.
Pros:

Cleanness peace and fresh environment

Cons:

N/A

2026-07-14 • via Nuitee
M
Mukesh • solo_traveller • np
10
2026-07-14 • via Nuitee
R
Richard • couple • gb
8
2026-07-12 • via Nuitee
K
Kevin • extended_group • us
10
Who Wouldn't Want to Stay at a Former Palace
Pros:

A very nice stay. This former palace is both grand and intimate ; a beautiful backdrop for weddings and conferences (both of which occurred during our stay). Our room was modern, spacious, and comfortable. All staff members were professional and helpful. The breakfast buffet was extensive with many choices. I loved the pool area that had its own bar and restaurant and enjoyed both snacks and a light dinner by the pool. Being a former palace, be aware that the driveway is a bit of a walk just to get to the street if you have any mobility issues. Also, because of the nearby embassies and the palace grounds, Google is not accurate in its walking directions and times so be prepared and add extra time for any journey by foot to the nearby attractions. We found Uber and InDrive to work well for the longer distances.

Cons:

The hostess desk at the entrance to the restaurant during the earlier breakfast hours was often not manned. On our first morning at the hotel, we literally were wandering around the dining area calling out to see if they were open because no one was around. We discovered on our own that you had to walk all the way down a large empty dining area and turn right to find and enter the main breakfast area (which was amazing).

2026-07-12 • via Nuitee
J
Jo • solo_traveller • gb
10
Staff super friendly, facilities that I used were great (breakfast/pool/pool bar) bedroom comfortable. Loved the
Pros:

A gorgeous historical building, had a little wander into some of the halls - so lovely
Great central location to visit Thamel, palaces, temples and gardens nearby

Cons:

All was good, they are doing a little bit of maintenance/ upgrade on floor below me but was not noticeable

2026-07-12 • via Nuitee
E
Equechie • family_with_children • ky
7
Decent hotel with great amenities, enjoyable with occasional negative hiccups.
Pros:

The staff were attentive and polite. The pool was nice. The hotel had the right amount of nepali tradition and moderness that we hoped for. The spa services, massages, were affordable and the therapists were good. Food was good, a wide range of varieties to suit everyone. Some items on the menu were hit and miss but overall okay.

Cons:

There were electrical shortages ever so often to a point where we considered it normal. There was a smell in the hallway on the last day that smelt like paint or acetone. The hair services were done by the spa therapists and results were questionable.

2026-07-07 • via Nuitee
G
Gadsabout • solo_traveller • us
10
5 star top notch hotel
Pros:

The buffet breakfast was amazing. Many choices. If you go away hungry it's your fault.
Loved the pool area that had a bar and restaurant. Many shady places to sit.
Guest rooms very spacious. Walls were soundproof. Appreciated the full liter bottles of water.
Thank you for arranging box breakfasts for our early departure at 430am.
Walking distance to Thamel area and
the Narayanhiti Palace.
Overall excellent stay.

Cons:

Can think of nothing.

2026-07-05 • via Nuitee
E
Emma-Jane • solo_traveller • nz
10
Would recommend
Pros:

The staff were so friendly and accommodating. Central location, lovely breakfast and clean rooms. Really enjoyed my stay.

2026-06-26 • via Nuitee