Hotel Shanker-Palatial Heritage Kathmandu

Hotels
•
Independent
8.4 (111 reviews)
Lazimpat, Kathmandu, 44600 , Kathmandu , NP
977-1-4510151

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Facilities

Full-service spa
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great bar
Cons:
Old building
Some amenities lacking

Categories

Cleanliness
8.99
The hotel is clean.
Service
8.96
The staff is very friendly and they go out of their way to help guests.
Location
8
Standard quality for this hotel tier.
Room Quality
7.95
The building is quite old, affecting some amenities.
Amenities
7.98
Amenities were not quite up to par compared to hotels in major cities.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Good breakfast and a great bar.
Overall Experience
8.36
Highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:56

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages and body treatments at the full-service spa, or unwind by the outdoor pool. Stay active at the fitness center or relax in the steam room.

Elegant Dining and Entertainment Options
Savor delicious meals at Kailash Restaurant, or opt for 24-hour room service. Enjoy drinks at the poolside bar or the cozy lounges. Buffet breakfast is served daily.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. The hotel also offers a business center, limo service, and event spaces. Explore nearby attractions easily with the provided airport shuttle.

Book your stay at Hotel Shanker-Palatial Heritage Kathmandu for a memorable and relaxing experience in the heart of the city.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.99
Service: 8.96
Location: 8
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
D
Denis • couple • gb
10
2026-07-18 • via Nuitee
S
Susan • family_with_children • au
9
Very enjoyable stay with great staff.
Pros:

The breakfast was amazing. The house keeping staff were particularly lovely. The reception rooms are beautiful.

2026-07-16 • via Nuitee
H
Helgard • couple • de
8
2026-07-16 • via Nuitee
H
Helgard • extended_group • de
8
2026-07-16 • via Nuitee
S
Sita • solo_traveller • np
6
The place is very pleasant to stay with family.
Pros:

Cleanness peace and fresh environment

Cons:

N/A

2026-07-14 • via Nuitee
M
Mukesh • solo_traveller • np
10
2026-07-14 • via Nuitee
R
Richard • couple • gb
8
2026-07-12 • via Nuitee
K
Kevin • extended_group • us
10
Who Wouldn't Want to Stay at a Former Palace
Pros:

A very nice stay. This former palace is both grand and intimate ; a beautiful backdrop for weddings and conferences (both of which occurred during our stay). Our room was modern, spacious, and comfortable. All staff members were professional and helpful. The breakfast buffet was extensive with many choices. I loved the pool area that had its own bar and restaurant and enjoyed both snacks and a light dinner by the pool. Being a former palace, be aware that the driveway is a bit of a walk just to get to the street if you have any mobility issues. Also, because of the nearby embassies and the palace grounds, Google is not accurate in its walking directions and times so be prepared and add extra time for any journey by foot to the nearby attractions. We found Uber and InDrive to work well for the longer distances.

Cons:

The hostess desk at the entrance to the restaurant during the earlier breakfast hours was often not manned. On our first morning at the hotel, we literally were wandering around the dining area calling out to see if they were open because no one was around. We discovered on our own that you had to walk all the way down a large empty dining area and turn right to find and enter the main breakfast area (which was amazing).

2026-07-12 • via Nuitee
J
Jo • solo_traveller • gb
10
Staff super friendly, facilities that I used were great (breakfast/pool/pool bar) bedroom comfortable. Loved the
Pros:

A gorgeous historical building, had a little wander into some of the halls - so lovely
Great central location to visit Thamel, palaces, temples and gardens nearby

Cons:

All was good, they are doing a little bit of maintenance/ upgrade on floor below me but was not noticeable

2026-07-12 • via Nuitee
E
Equechie • family_with_children • ky
7
Decent hotel with great amenities, enjoyable with occasional negative hiccups.
Pros:

The staff were attentive and polite. The pool was nice. The hotel had the right amount of nepali tradition and moderness that we hoped for. The spa services, massages, were affordable and the therapists were good. Food was good, a wide range of varieties to suit everyone. Some items on the menu were hit and miss but overall okay.

Cons:

There were electrical shortages ever so often to a point where we considered it normal. There was a smell in the hallway on the last day that smelt like paint or acetone. The hair services were done by the spa therapists and results were questionable.

2026-07-07 • via Nuitee
G
Gadsabout • solo_traveller • us
10
5 star top notch hotel
Pros:

The buffet breakfast was amazing. Many choices. If you go away hungry it's your fault.
Loved the pool area that had a bar and restaurant. Many shady places to sit.
Guest rooms very spacious. Walls were soundproof. Appreciated the full liter bottles of water.
Thank you for arranging box breakfasts for our early departure at 430am.
Walking distance to Thamel area and
the Narayanhiti Palace.
Overall excellent stay.

Cons:

Can think of nothing.

2026-07-05 • via Nuitee
E
Emma-Jane • solo_traveller • nz
10
Would recommend
Pros:

The staff were so friendly and accommodating. Central location, lovely breakfast and clean rooms. Really enjoyed my stay.

2026-06-26 • via Nuitee
S
Sanjit • couple • np
1
2026-06-26 • via Nuitee
G
Gyandhoj • solo_traveller • np
10
2026-06-23 • via Nuitee
T
Tejasvini • extended_group • in
9
Complete Value for Money. Exceeds Expectations.
Pros:

We had a wonderful stay at the hotel. It was a complete value for money. The amenities were plentiful. The staff were very friendly and welcoming as well. The property is huge, beautiful, and breakfast was delicious.

Cons:

The ala carte section on Indian cuisine could be better. Not the menu but the food.

2026-06-19 • via Nuitee
A
Anders • solo_traveller • tr
1
Pros:

Moore less nothing

Cons:

Old rooms very short space to roof … worse pillow I have tried in my life // place are total empty and still the security gonna force you to park at a special place ..
it’s super old place and smell not best ether..
not worth it at all

2026-06-18 • via Nuitee
E
Evgueni • extended_group • us
10
2026-06-16 • via Nuitee
K
Katerina • solo_traveller • ua
8
2026-06-15 • via Nuitee
M
Magdalena • extended_group • no
10
2026-06-15 • via Nuitee
V
Vinod • solo_traveller • in
6
Pros:

Took 2 rooms one of the room was upgraded however the beds were uncomfortable and exausr in the toilet was not working

2026-06-13 • via Nuitee