Quest Canberra

Hotels
•
Quest Apartment Hotels
8.2 (918 reviews)
28 West Row , Canberra , au
+61 2 6243 2222

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from outside
Comfort of beds

Categories

Cleanliness
7.94
Some reviews noted cleanliness was good, but issues in individual rooms detracted from the overall experience.
Service
8.91
Numerous reviews praised the staff as friendly and helpful, especially during check-in and check-out.
Location
8.95
Many reviews highlight the excellent central location, making it easy to access tourist spots.
Room Quality
7.4
Multiple complaints about room conditions, including noise and uncomfortable beds.
Amenities
7.93
Amenities were generally acceptable but faced criticism for some missing features like TV and air conditioning issues.
Value for Money
8.39
Most reviews expressed satisfaction with the price for the quality received, despite some external inconveniences.
Food and Beverage
8.14
Not specifically mentioned in reviews, standard quality for this hotel tier.
Overall Experience
7.91
Overall positive sentiment, though stated issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:54

Property Description

Stylish Studios and Apartments in the Heart of Canberra

Convenient Location: Enjoy being just a 5-minute walk from Canberra's main attractions, with Parliament House and Lake Burley Griffin nearby.

Modern Amenities: Each studio and apartment features a large balcony, fully equipped kitchen, laundry facilities, and free cable TV. Stay connected with broadband internet and work comfortably at the provided desk.

Dining Options: Indulge in nearby restaurants that conveniently charge meals to your accommodation account.

Experience comfort and convenience at Quest Canberra - book your stay now for a memorable visit to Canberra!

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check in. The credit card will be pre-authorized AUD 100 to cover any incidentals.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 918 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 7.91
I
ines • family_with_children • au
9
Great place. Great staff. Great city location 👏👏
Pros:

Excellent staff, great location, comfortable room, all amenities provided

Cons:

No TV in bedroom

2026-07-22 • via Nuitee
L
Luke • couple • au
7
2026-07-21 • via Nuitee
G
Grainger • couple • au
9
2026-07-19 • via Nuitee
C
Chenjun • solo_traveller • au
9
2026-07-18 • via Nuitee
C
Chenjun • solo_traveller • au
9
2026-07-18 • via Nuitee
N
Nigel • couple • au
10
2026-07-18 • via Nuitee
J
Jenni • extended_group • au
10
2026-07-16 • via Nuitee
8
849kirstyv • NONE • Parkes, New South Wales
10
Great Apartment
Pros:

Quest apartments are in a great position. There is a pub underneath that has a great atmosphere with live music, good drinks and food options. The noise did not disturb myself at all. It is an easy walk to the large shopping district. Many cafes and restaurants close by......all walking distance. The room was spacious and clean, coffee and tea items a nice touch..... loved the little pillow spray! Ample heating throughout and attentive staff. There are stairs or elevator option for taking bags up.

2026-07-14 • via Tripadvisor
V
Van • couple • au
10
Little getaway. Perfect location for us. Thanks for being so friendly and helpful to us.
Pros:

Location was great, the staffs was very friendly

2026-07-14 • via Nuitee
I
Irina • couple • au
10
2026-07-13 • via Nuitee
E
Emma • couple • au
9
Value for money and comfy
Pros:

Excellent location and lovely old building

Cons:

It was a bit noisy as Saturday night and pub/bar underneath our room, but not a big deal

2026-07-05 • via Nuitee
G
GundamMasterTravel • couple • au
10
2026-07-05 • via Nuitee
C
Craig • solo_traveller • au
9
2026-07-03 • via Nuitee
R
rowdyskier • NONE • Liverpool, Greater Sydney, New South Wales
10
Very satisfied
Pros:

Very well located. Helpful staff and i was able to pre book parking, which was important to me. The room was clean and comfortable.

2026-07-02 • via Tripadvisor
E
ellenaragu80 • NONE
10
Amazing!
Pros:

A beautiful and wonderful studio apartment. I absolutely loved staying here. My first and only choice of a place to stay in Canberra.

2026-06-22 • via Tripadvisor
G
gregmurphy16 • Business • Wollongong, New South Wales
8
First time in Quest Canberra
Pros:

good location close to restaurants etc. Not too busy and very clean. Staff friendly and accommodating.

2026-06-20 • via Tripadvisor
E
Emma • solo_traveller • au
10
Pros:

Your staff were delightful. The suite was spacious and filled with light. The location is convenient to where I needed to be.

Cons:

Not applicable

2026-06-18 • via Nuitee
B
Bernard • solo_traveller • au
8
Pros:

Great location, walking distance to cafes, supermarket, shops and restaurants.

2026-06-18 • via Nuitee
T
Terry • solo_traveller • au
7
2026-06-17 • via Nuitee
J
Jacquie • couple • au
7
Good location quiet and convenient.
Pros:

Spacious and very good location. Close walking to restaurants cafes & bars

Cons:

A little sloppy on the daily room tidy up & towel replacement.

2026-06-12 • via Nuitee