Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good room quality
Beautiful location
Cons:
Poor food quality
Inattentive service

Categories

Cleanliness
6.89
Negative feedback on the cleanliness of food items and overall dissatisfaction.
Service
7.86
Mixed reviews on service, with instances of poor attention but some positive notes.
Location
9.9
Set in lovely gardens offering a quiet and peaceful stay.
Room Quality
9.85
The room was comfy and set in the main building with a great bath.
Amenities
8.88
Facilities are lovely, but occasionally disappointing service overshadowed the experience.
Value for Money
5.84
Considerably overpriced for the quality of food and service received.
Food and Beverage
6.39
Overall poor experiences with food quality during dining and afternoon tea.
Overall Experience
8.36
A mix of fantastic moments overshadowed by some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 13:37

Property Description

Luxurious Accommodation
Nestled in 15 acres of stunning gardens, Rowhill Grange offers spacious, uniquely decorated rooms with modern amenities, ensuring a comfortable stay for guests.

Award-Winning Spa and Dining
Indulge in relaxation at the renowned Utopia Spa, equipped with a variety of spa treatments and facilities. Enjoy exquisite dining options at Elements Bar & Lounge and RG's, known for their culinary excellence.

Convenient Location
Located just 5 minutes from the M25 and a short drive from London, Rowhill Grange provides easy access to both leisure and shopping destinations, making it the ideal choice for a tranquil retreat or a luxurious getaway.

Experience luxury and relaxation at Rowhill Grange - book your stay now for an unforgettable experience.

Important information:

The hotel's Utopia Spa is only open to people over the age of 18.

Spa access is GBP 20.00 per person per night, spa use is complimentary when booking a treatment.

RG's restaurant is only open to people over the age of 12. There is a smart-casual dress code (no sportswear or trainers).

Please note that when using satellite navigation, guests are advised to use the postcode: BR8 7SQ.

When booking 4 rooms or more, different policies and additional supplements will apply.

We only accept reservations up to a maximum of 4 rooms. Group bookings are not available for this property.

Rowhill Grange is Cashless, all payments must be made by Debit or Credit CardGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8
Based on 848 reviews
Cleanliness: 6.89
Service: 7.86
Location: 9.9
Room Quality: 9.85
Amenities: 8.88
Value for Money: 5.84
Food and Beverage: 6.39
Overall Experience: 8.36
M
Mostak • couple • gb
10
The long driveway needs to be lit up a little bit more so people can take walks perhaps up to the main gates. It is very
Pros:

Spa

Cons:

The darkness outside need more lights

2026-09-19 • via Nuitee
D
davina • solo_traveller • gb
10
2026-09-13 • via Nuitee
S
Sheales • couple • gb
8
2026-09-09 • via Nuitee
A
Alison • couple • gb
10
Super facilities, overall a good experience. I would definitely return.
Pros:

The rooms were spacious and beds were comfortable. The pool was excellent at the perfect temperature. The hotel was just the right size. Gardens were lovely and seating area was perfect to sit outside at night. The hotel had a relaxing feel to it. The receptionist staff were friendly and made us feel very welcome the staff at breakfast were very kind too.

Cons:

No air condition in our room. Tv had a poor connection took a while to work.
I felt some area were a bit shabby looking. Young girl working at night could look a lit happier at her work this was off putting whilst being served by her.

2026-09-04 • via Nuitee
J
Jacqueline • couple • ca
7
It was fine but not amazing
Pros:

Nice rooms - nice spa and pool area ..food was ok not great

Cons:

The outdoor patio area and the pool area

2026-09-02 • via Nuitee
H
Hacer • solo_traveller • gb
5
Lovely premises environment management need to step up.
Pros:

The hotel and environment scenery ground are beautiful...staff are helpful friendly .the spa is lovely changing room spotless the lady was amazing at keeping the place clean.
Pool was lovely to ! The hole environment is stunning!
Breakfast was nice apart from not enough food served for buffa emty for new arrival for breakfast had to wait long time for fresh food to be served. Apart from that food was nice when it eventually arrived.
Restaurant food was good standard staff contented and polite.

Cons:

I requested for a quiet room before I arrived as I needed real tranquility and rest the room was nice apart from the light was out above the desk quite dark....and the first nite the room next door decided to have a disco in the room loud music I was so angry and upset as I payed all this money for a restful weekend I immediately notified the receptionist as it is no falt of the receptionist she sas very apologetic and reassured me she would let the manager...know ,but the noise persisded till 12.30am I could not even relax this is bad management as this should not even be aloud at a relaxation spa hotel defeat s the hole objected I wanted a stress free weekend...the receptionist ask to up grade me but that totally defeat s the object of stress free as I was already settled in my room plus I was not staying long. It's a shame as I been here before and was very happy and now having experienced this ordeal I will not recommend for total relaxation. As I think standers have dropped.!!

2026-09-01 • via Nuitee
J
Joel • solo_traveller • gb
8
2026-08-31 • via Nuitee
L
Lyn • solo_traveller • gb
10
Relaxing and a well needed nourishment for the soul!
Pros:

Came here for an early pre birthday treat.
Incredible staff, beautiful grounds and facilities.
The most relaxing Spa I’ve visited so far in the UK!
Highest calibre of fine dining and I’ve tried fine dining in America and Barcelona and Paris. The food was exquisite! Grace, Stevie, Chloe were amazing! The bar staff and fine dining staff were super attentive and charming too! The bedroom was lovely and the mattress was perfect. Lovely view of a field of horses. Spa treatment must! Fell asleep!highly recommend and have already rebooked and shall be returning for my actual birthday later this year! Have also recommended to family and a colleague too! Lovely grounds to walk in too with a little bridge and pond and lovely horses in the neighbouring field.

Cons:

A couple of guests made me feel uncomfortable for wearing my spa robe whilst trying to enjoy lunch but the staff were amazing, empathetic and reassuring so couldn’t fault my stay at all.
One thing in the room, the bath hot water was scalding. Perhaps consider putting a caution hot sign for the bath as well as sink? One spoke missing from where you turn the cold tap on the bathroom sink but apart from this, you couldn’t fault the room! Beautiful stay in every way!

2026-08-31 • via Nuitee
J
Jedd • couple • gb
7
2026-08-29 • via Nuitee
O
O9755VMlesleyd • Family
10
Fantastic stay
Pros:

I booked an overnight stay with the Glow Getaway package for my sister’s 60th Birthday. We had a fantastic time, room, spa, treatments and food all wonderful. A bit disappointed that breakfast is buffet style, as I always find the hot food warm, but there was quite a large selection of other things. Staff were friendly and attentive. It is a little more expensive than I’d like, but I definitely would go back when funds allow! Thank you Rowhill for making our stay so special 🙂

2026-08-28 • via Tripadvisor
J
James • couple • gb
10
2026-08-25 • via Nuitee
B
Betty • couple • es
9
2026-08-21 • via Nuitee
P
Prudance • couple • gb
8
Pros:

The hotel was beautiful, the eating arrangements were both lovely. Beautifully decorated spa too. The hotel was very clean and well kept

Cons:

The rooms were a little outdated and small, the hotel was nice but the rooms need updating. There wasn’t any USB charging ports, couldn’t get Netflix on the TV.

2026-08-20 • via Nuitee
C
Cheryl • solo_traveller • gb
8
Great spa getaway for one or two nights. Nice place to go alone or with someone, preferably alone.
Pros:

The breakfast was great! Room service was on time.
The room was very comfortable. The bathroom was spacious
The swimming pools were the best part of my stay. Great pools!

Cons:

There should be a set of slippers and robe in the rooms when you check in. You shouldn't have to go looking for them, it is a spa after all. The room was slightly warm even though there was a fan. The hot water in the shower wasn't working so had to take a cold shower. It felt like there was no privacy at reception, everyone can hear your conversation.

2026-08-19 • via Nuitee
G
gordonsalter • Family • Waltham Abbey, Essex, England
6
not as good as it looks. But the sap pools are good
Pros:

The cost for a room is high but we thought ok it’s a spa hotel. Then when we checked in they asked for another £20 each to use the spa and pool , not a good start. The restaurant was basic as was the menus (Lots of flies). The room had no usb socket ,there was no curtains so 4.45 am it was light in the room the breakfast had butter on the table but open so flies could sit on it , the breakfast was ok. The meal in the restaurant was average at best The shower wouldn’t run away so we had to take the cup out of the waste so we could shower the bedroom doors dont close quietly There was a small amount of mould on the bathroom walls and the wall paper was coming off in a few places

2026-08-16 • via Tripadvisor
Z
Zach • solo_traveller • gb
8
2026-08-15 • via Nuitee
C
C8891JYmollyr • Family
10
Set the record straight from my own mess up.
Pros:

Did a review via their email but completely messed up and want to set the record straight.
Our stay was lovely. Been twice now and all members of staff are friendly and helpful. Every aspect was brilliant. I noticed a few complaints on here about flies. Yeah, we experienced that too, but its UK summer, flies are a given. They weren't that bad. Some complaints about no air con, there are fans in the rooms. The hotel is lovely and comfortable and the food is always tasty. Would 100% recommend.

2026-08-12 • via Tripadvisor
L
Luis • couple • gb
4
2026-08-12 • via Nuitee
Y
Yvonne • couple • gb
5
Had pleasant surroundings
Pros:

Location

Cons:

Carpets in chrysanthemum were dirty. No fridge. No charging points for mobile usb c.
Spa floor dirty .. put robe on lounger and as it touched floor lightly it left a lot of dirt marks on robe.

No info on how to use lockers beside lockers

2026-08-12 • via Nuitee
J
julie • couple • gb
5
Tired property
Pros:

The bed, we were upgraded to a king size room, which was the only good thing

Cons:

No air con in rooms , not enough beverages in room.
Tv kept cutting out

2026-08-10 • via Nuitee