SpringHill Suites Phoenix Downtown

Hotels
•
SpringHill Suites
8.8 (854 reviews)
802 East Van Buren Street , Phoenix , us
+1 602-307-9929

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Outdated furniture
Cleanliness issues
Variable breakfast quality

Categories

Cleanliness
8.44
Some reviews indicated issues with cleanliness, such as dirty carpets and a bad mattress.
Service
9.41
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
8.95
Generally good location with easy access to local attractions, but some concerns for the mobility impaired.
Room Quality
8.4
Some reviews mentioned comfortable rooms, but others noted outdated furniture.
Amenities
8.93
Amenities like breakfast and shuttle service received positive feedback.
Value for Money
8.89
Good value with spacious rooms and convenient location, despite some pricing concerns during events.
Food and Beverage
8.44
Breakfast options were available but varied in quality, with some dissatisfaction noted.
Overall Experience
8.91
Overall pleasant experiences shared; happy customers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:00

Property Description

Convenient Location
Located just 2000 feet from the Phoenix Convention Center and Chase Field, SpringHill Suites Phoenix Downtown offers easy access to key attractions.

Comfortable Accommodation
Enjoy spacious rooms with separate sleeping areas, well-lit workspaces, and convenient in-room amenities like mini-fridges and coffee makers.

Great Amenities
Indulge in daily hot breakfast, grab snacks from the 24-hour market, take a dip in the swimming pool, and stay active in the on-site gym.

Book your stay at SpringHill Suites Phoenix Downtown now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We are replacing/renovating one of our Elevators beginning July 7th 2025. It will take approximately 3-4 weeks. We apologize for any inconvenience as we make this improvement. There will be one elevator in operation and there are two stairwells on each end of the hallways.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 854 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
K
KartikShukla • solo_traveller • in
5
2026-08-28 • via Nuitee
M
Machina • solo_traveller • us
10
2026-08-28 • via Nuitee
R
Robert • extended_group • us
7
Great place to stay , would go back again . Close to downtown
Pros:

The room was nice and clean , good towels . Nice stay

Cons:

The pool was not available . In that type of heat , it was sorely missed . Bad timing for cleaning .

2026-08-25 • via Nuitee
M
Misa • couple • us
10
2026-08-25 • via Nuitee
F
Felix • couple • us
9
Great.
Pros:

Great breakfast and daily viraety. 😋

Cons:

add an extra waffle maker.

2026-08-25 • via Nuitee
R
Rachel • family_with_children • us
5
Pros:

The room was clean.

Cons:

The pool was down for maintenance.

2026-08-24 • via Nuitee
E
Elizabeth • couple • us
9
2026-08-22 • via Nuitee
L
LUKASZ • solo_traveller • pl
8
2026-08-17 • via Nuitee
S
stefano • solo_traveller • it
10
Pros:

Stanza pulita e accogliente

Cons:

Nulla in particolare

2026-08-15 • via Nuitee
D
Devaud • family_with_children • ch
8
Pas trop aimé Phoenix, centre ville mort!
Pros:

Hôtel pas trop loin du centre, confortable

Cons:

Tenir compte des demande concernant les chambres côte à côte demandées

2026-08-12 • via Nuitee
G
Gustavo • couple • us
10
2026-08-11 • via Nuitee
B
Benjamin • solo_traveller • mx
9
Excelente Alojamiento
Pros:

Precio

2026-08-10 • via Nuitee
T
Tommy • couple • us
8
Good value and near to the ballpark.
Pros:

Clean, comfortable room with plenty of space, a small fridge and a microwave, and the small siink near the coffee maker was a nice bonus. Shower had awesome pressure (always a plus) and the free breakfast was plentiful and had a good selection of items to choose from. The shuttle to Chase Field to catch the ball game was a great bonus for sure.

Cons:

It must be near a fire station, as we heard sirens that sounded like they were coming from a fire truck or ambulance throughout the night. In addition, the AC made an awful racket when it automtaically turned on or off all night, like a "clunk" that was sure to wake you up.

2026-08-10 • via Nuitee
A
Araceli • family_with_children • us
10
2026-08-06 • via Nuitee
L
Laurent • family_with_children • fr
8
2026-08-06 • via Nuitee
D
Degrell • couple • us
10
Enjoyable
Pros:

Location

Cons:

No convenient smoking area

2026-08-05 • via Nuitee
H
Hugo • extended_group • nl
9
Pros:

Vriendelijk personeel en mooie kamer.

Cons:

Bij het ontbijt was de appelsap echt veel te zoet, de biscuit juist veel te zout en de bacon was als rubber. Dat was het enige minpunt aan het verblijf.

2026-08-05 • via Nuitee
S
Sandra • couple • pt
8
Bons quartos mas a receção tem de ser mais disponível para ajudar em tudo o que o cliente precisar… principalmente naqui
Pros:

Os quartos

Cons:

A disponibilidade da receção.

2026-08-03 • via Nuitee
G
German • couple • us
10
Excelente
Pros:

La limpieza

2026-08-03 • via Nuitee
D
Diana • family_with_children • us
10
Will stay here again!
Pros:

It was very clean and staff super friendly

Cons:

Na

2026-08-02 • via Nuitee