Comfort Suites Westchase Houston Energy Corridor

Hotels
Comfort Suites
8 (476 reviews)
2830 Wilcrest Drive , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Convenient location
Cons:
Poor cleanliness
Awful breakfast

Categories

Cleanliness
6.64
Numerous mentions of unclean linens and overall poor cleanliness of the facilities.
Service
9.61
The staff received high praise for being accommodating and friendly, with many positive comments.
Location
9.15
Conveniently located near stores and restaurants.
Room Quality
8.1
Mixed feedback about room comfort with some complaints about outdated facilities.
Amenities
7.63
Amenities had issues such as a broken hot tub and lacking breakfast options.
Value for Money
8.59
Good value for the price considering location and room services provided.
Food and Beverage
5.64
Consistent complaints about the breakfast quality and availability.
Overall Experience
8.61
While the experience had its challenges, the positives outweighed the negatives according to several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:36

Property Description

Luxurious Amenities
Comfort Suites Westchase Houston Energy Corridor, located just 6.9 km from CityCentre Plaza, boasts an outdoor pool, fitness centre, and shared lounge. Guests can enjoy free WiFi, private parking, and a 24-hour front desk.

City Views and Comfort
Each room at this 3-star hotel features a coffee machine, air conditioning, and a flat-screen TV. Select units offer stunning city views for a truly memorable stay.

Convenient Location
Situated 14 km from Waterwall Park, this non-smoking property is also close to The Galleria Houston and Lakewood Church Central Campus. With William P. Hobby Airport just 38 km away, Comfort Suites Westchase Houston Energy Corridor is the perfect choice for your next Houston visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 476 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 5.64
Overall Experience: 8.61
J
Jorja couple us
10
2026-05-18 via Nuitee
J
Jorja couple us
10
Extended Stay City Centre exceeded all my expectations an was able to accommodate me despite numerous obstacles - and, s
Pros:

Way better than any other Extended Stay I’ve ever been to! Top of the charts, for sure.

Cons:

Complimentary products sucked but I am bougie.

2026-05-15 via Nuitee
M
Mary solo_traveller us
10
2026-05-11 via Nuitee
S
Santonu couple us
8
Pros:

Clean and good rooms

Cons:

Breakfast closes too early

2026-05-07 via Nuitee
W
Wim solo_traveller nl
5
Pros:

De locatie was voor mijn reis wel geschikt omdat ik diverse afspraken had in het westen en noorden van Houston. De prijs beviel met het meest; dat was uiteindelijk de reden om voor dit hotel te kiezen. Ook wel prettig dat er op loopafstand redelijk wat winkels en restaurants zijn.

Cons:

Breakfast vond ik erg slecht; al om 9u werd alles weggehaald. Meestal was ik er om 8.30u en dan waren al heel veel bakken leeg; werd nauwelijks aangevuld. Ook vond ik de kwaliteit van breakfast slecht. Vooral wat fastfood. Geen aantrekkelijke presentatie van breakfast.
Zwembad was erg klein; eigenlijk niet meer dan een verkoelingsbadje; lag aan straatkant. Niet echt een plek om te gaan zitten. Er is ook geen plek waar je even lekker buiten kunt zitten.
Het hotel is behoorlijk gedateerd.

2026-05-07 via Nuitee
L
Loaysiga couple us
10
Pros:

Limpio

Cons:

Desayuno pobre

2026-05-06 via Nuitee
A
Arrona couple us
1
Very unprofessional!
Cons:

I booked my room through a 3rd party, later I received a call from the hotel manager, informing me that my room was already booked and there was no availability. I'm trying to get a refund as I'm writing this. Very bad service!

2026-05-05 via Nuitee
H
Hoang Phuong couple pl
10
2026-05-05 via Nuitee
J
Jhardon solo_traveller us
10
2026-05-02 via Nuitee
K
Karla couple us
10
2026-04-25 via Nuitee
C
Charday couple us
1
I will never visit this property again
Pros:

I did not like anything about the property. My room wasn’t cleaned, I tried to request towels and to no avail

Cons:

The waffles did not cook thoroughly and the coffee was cold for breakfast. Everytime I asked the front desk for a request they did not want to provide customer service

2026-04-20 via Nuitee
M
Meg solo_traveller us
4
Beds comfortable but skip the breakfast, it’s not too good
Pros:

Location

Cons:

Breakfast

2026-04-19 via Nuitee
P
Patterson solo_traveller us
3
Pros:

Close to other services.

Cons:

I stayed for the whole week and no housekeeping cleaned my room. I had to ask for clean towels and toilet paper. I had to set the trash in the hallway for housekeeping to pick it up. SAFETY: I told the staff that the exterior door close to my room was propped open and the next morning it was still propped open.

2026-04-18 via Nuitee
B
Brayan velazquez solo_traveller us
7
2026-04-14 via Nuitee
R
Ray couple us
8
It was nice. The bathroom tile floor needed replacing. It could have been a hazard.
Pros:

I did not have breakfast. It ended at 9:00am

Cons:

The breakfast end to early

2026-04-08 via Nuitee
L
Liza family_with_children us
10
Pros:

Customer service in the continental breakfast everything was great I'm sorry I didn't get a chance to take any pictures but it was a wonderful stay. I live in Houston I just wanted to get away from my house and me and my husband picked this place and it was very nice quiet beautiful and peaceful

Cons:

Na

2026-03-30 via Nuitee
R
Raeshan family_with_children us
1
Please beware of the 5 star reviews! This isn’t good
Pros:

The place was NOTHING like the photos at all. It was dirty and the room had a Persistent odor! The toilet rarely flushed without any extra water being added to it.

Cons:

Everything! The staff was nice, I’ll say that. But the fact this place was not like the photos and was really not clean, upset me

2026-03-30 via Nuitee
E
Edward couple us
10
It was a one day trip for me and my gf
Pros:

It was nice rooms and clean the staff was friendly

Cons:

It was close to a lot of restaurants

2026-03-23 via Nuitee
D
DiegoAndres7 couple fi
7
Pros:

When our booking was cancelled at another hotel, the staff here was very helpful and nice with us. Really good job receiving us!

Cons:

Maybe the noise from other hotel guests, but that its something very hard to control and, I guess, not every day it happens.

2026-03-20 via Nuitee
H
Hong family_with_children us
1
2026-03-18 via Nuitee