Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Hotels
•
Pestana Hotel & Resorts
9 (2780 reviews)
Rua Jau, 54 , Lisbon , pt
+351 21 361 5600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Charming hotel
Incredible amenities
Friendly staff
Cons:
Noise in the room
Breakfast quality disappointing
Cleanliness issues reported

Categories

Cleanliness
8.21
Issues mentioned regarding room cleanliness and maintenance.
Service
9.68
Overall positive feedback on staff support and friendliness.
Location
9.22
Hotel is a bit far from downtown but convenient for exploring.
Room Quality
9.17
Rooms were described as comfortable and clean on most occasions.
Amenities
9.7
Incredible amenities and pleasant surroundings highlighted in reviews.
Value for Money
8.66
Decent value, but some aspects not meeting expectations.
Food and Beverage
7.71
Breakfast quality received negative feedback.
Overall Experience
9.68
Positive sentiments leading to a recommendation despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:49

Property Description

Luxurious 19th-Century Palace Setting:
The 5-star Pestana Palace Hotel, a restored 19th-century palace, offers a unique experience with private parklands and stunning views of the Tagus River. Each elegantly furnished room provides a flat-screen TV, minibar, and some boast a balcony overlooking the lush gardens.

Exquisite Dining and Wellness Facilities:
Indulge in traditional Portuguese dishes at the sophisticated on-site restaurant or enjoy light refreshments at the poolside restaurant. Relax and rejuvenate at the sauna, wellness centre, steam bath, and hot tub. The hotel also features 2 swimming pools for your enjoyment.

Convenient Amenities and Nearby Attractions:
With a business centre on-site, Pestana Palace Hotel caters to all your needs. Explore nearby attractions like the Belém Tower and the Hieronimyte Museum. Book now to experience luxury and relaxation at Pestana Palace Hotel & National Monument.

Important information:

All children under 12 can only access the Spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.


When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9
Based on 2780 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 9.68
L
Laurent-Philippe • couple • ca
10
2026-08-15 • via Nuitee
N
Nada • family_with_children • fr
10
Pros:

Parfait

2026-08-15 • via Nuitee
O
Olaf • family_with_children • de
9
Wir hatten eine wunderbare Zeit mit der Familie
Pros:

Das beste Hotel ist ein sehr schönes Hotel Ambiente. Tolle Mitarbeiter, stets freundlich, hilfsbereit waren

Cons:

Es gab zwar zwei Restaurants, das Angebot war doch etwas eingeschränkt

2026-08-14 • via Nuitee
L
Lee • couple • pt
9
Pros:

Excellent

Cons:

The bar ran out of glasses

2026-08-14 • via Nuitee
R
Raphael • solo_traveller • gb
10
2026-08-14 • via Nuitee
A
ANDRÉ CERVANTES • couple • br
10
WONDERFUL
Pros:

EVERYTHING WAS EXCELENT

2026-08-13 • via Nuitee
B
Belinda • extended_group • au
8
2026-08-12 • via Nuitee
A
Abdulla • solo_traveller • qa
10
2026-08-12 • via Nuitee
Y
Yan • family_with_children • gb
9
Pros:

Very beautiful hotel and very good service

2026-08-12 • via Nuitee
H
hicham • solo_traveller • dz
10
Pros:

L hotel est splendide avec son caractère historique, le jardin , la piscine , la variété et la qualité du le petit dejeuner ainsi la gentillesse de tout les personnelles

Cons:

Rien

2026-08-12 • via Nuitee
A
ADOLFO • couple • es
10
2026-08-12 • via Nuitee
V
Veronika • couple • lv
10
Exceptional
Pros:

Everything was absolutely first-class from the very beginning. As soon as we arrived, we were given a wonderful tour and told the fascinating history of the place. We were truly impressed by the beautiful interiors and attention to detail. The breakfasts were absolutely fantastic, and the staff’s hospitality was exceptional. This is definitely a place we would love to return to — you feel like a princess from the moment you arrive. ✨

Cons:

Nothing

2026-08-12 • via Nuitee
M
Mailys • family_with_children • fr
10
2026-08-11 • via Nuitee
P
Paulo • couple • pt
10
2026-08-10 • via Nuitee
J
JORGE • couple • es
9
Unique experience in wonderful venue!
Pros:

The views and beauty of the palace overall. The breakfast and pool area and general facilities.

Cons:

Deserves an improved gym.

2026-08-10 • via Nuitee
P
Priscila • couple • pt
9
2026-08-10 • via Nuitee
A
Anastasia • solo_traveller • ch
9
2026-08-09 • via Nuitee
S
Sarah • solo_traveller • fr
8
2026-08-09 • via Nuitee
M
maurice • couple • nl
10
Geweldig!
Pros:

Geweldig in een woord. Mijn vriendin was jarig en er stond een fles Champagne koud in een ijsemmer met een taart en ballonnen ( voor wiens partner jarig is wel even melden aan de receptie anders gebeurt er niets🎂🎈🥂)

Cons:

Ik kan bijna niets bedenken. Alleen als een opmerking voor wanneer iemand moeilijk ter been is: het bad is redelijk diep en bij de instap kan je je niet vast houden daar zou makkelijk een beugel gemaakt kunnen worden.

2026-08-09 • via Nuitee
F
Fjeldsøe-Nielsen • family_with_children • dk
9
2026-08-09 • via Nuitee