Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Property Video

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
F
Fiona • couple • au
8
2026-10-17 • via Nuitee
A
Allan • couple • au
9
Very comfortable and well located to city centre.
Pros:

Clean and perfectly located for easy access to city and ferries.

2026-10-16 • via Nuitee
C
Cathy • couple • au
9
Well located and very nice hotel on the wharf in Auckland
Pros:

Location and 2 separate big beds

2026-10-16 • via Nuitee
A
Anne Marie • couple • pf
9
Excellent sejour
Pros:

Un super petit dejeune
Idéal emplacement

2026-10-16 • via Nuitee
D
Dale • extended_group • au
10
Convenient, clean, friendly staff
Pros:

Convenenient location, value for money

Cons:

NA

2026-10-15 • via Nuitee
C
Clare • solo_traveller • nz
10
2026-10-15 • via Nuitee
P
Prabath • couple • au
10
Absolutely fantastic stay at Hilton Auckland Our room had stunning views over the ferry terminal and harbour, and the se
Pros:

Location staff facilities

Cons:

Nothing

2026-10-15 • via Nuitee
J
John S Swanson • couple • au
10
Hilton Quay St Auckland
Pros:

Staff are great. Always smiling and helpful

Cons:

I know it can be difficult but would help if restaurant was open Sun to Tues as well.

2026-10-14 • via Nuitee
R
Robyn • couple • au
9
2026-10-14 • via Nuitee
K
Karol • solo_traveller • nz
10
2026-10-13 • via Nuitee
K
Kate • family_with_children • au
10
WE loved it here - When you pay for good accommodat it is nice to find it is excellent.
Pros:

We loved staying here - how beautiful to look out over the harbour - so close to everything. The breakfast was the best we had on our trip and the staff were amazing - we would 100% recommend this as a top place to stay. Thank You

Cons:

The pool is very small - - Doesn't look small in pics. Not much of a pool to be honest.

2026-10-12 • via Nuitee
C
Cole • couple • nz
10
Pros:

Everything

2026-10-12 • via Nuitee
A
Andy • couple • au
3
Dissatisfied
Pros:

Staff at counter made everything difficult

2026-10-12 • via Nuitee
O
Oliver • couple • de
10
Fantastische Wahl für unsere letzte Nacht vor dem Rückflug nach Deutschland
Pros:

Sehr gut ausgestattetes Zimmer, aber nicht mehr neu. De Luxe Zimmer mit Hafenblick hat Balkon mit fantastischen view. Top Lage am Hafen, sehr gute Fussläufigkeit ins Zentrum. Frühstück excellent.

2026-10-12 • via Nuitee
B
Bryony • couple • nz
9
Pros:

Staff were very friendly and helpful

Cons:

Nothing

2026-10-10 • via Nuitee
V
Vetrivel • family_with_children • in
9
The service was excellent
Pros:

View

Cons:

Breakfast could have better spread

2026-10-09 • via Nuitee
M
Michel • family_with_children • ch
8
2026-10-09 • via Nuitee
B
Becky • couple • nz
8
Fab location. Great restaurant and bar. Could sit and watch the boats go by all day.
Pros:

Breakfast was fantastic as at all Hilton’s. Something for everyone and staff very attentive. Friendly staff. Love the views! Easy walk to Ferries and shopping.

Cons:

Had to wait a while for an extra night to be added to our booking in day 2 as managers in meetings when new staff on front desk. Went for a walk to fill in the time, but felt the front desk had been left in the lurch a bit.

2026-10-08 • via Nuitee
G
Geoff • couple • au
8
So good that 2 nights was not enough
Pros:

The room had a great balcony & excellent view of the harbor.
The bed was a King size & comfortable

Cons:

Noise level from vehicles in the space between the 2 buildings.
Particularly bad on a quiet night.

2026-10-08 • via Nuitee
G
Gabriel • family_with_children • au
2
2026-10-08 • via Nuitee