Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2126 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
L
Lima couple nz
10
2026-07-05 via Nuitee
E
Emily solo_traveller nz
10
2026-07-05 via Nuitee
N
Nick couple nz
10
2026-07-04 via Nuitee
J
Jonathan family_with_children nz
10
2026-07-04 via Nuitee
D
Diane couple nz
10
Pros:

Lovely beds / pillows - quiet location

2026-07-04 via Nuitee
P
Pravin couple nz
10
Pros:

Great service

Cons:

Shower was not hot enough and didn’t have enough pressure

2026-07-01 via Nuitee
J
Julie couple us
10
2026-07-01 via Nuitee
S
Sarah couple nz
6
Staff were lovely, room was basic and disappointing.
Pros:

Location was pretty. Room was very basic, tea & coffee /milk limited &

Cons:

$6 for a small can of lemonade was shocking, rooms were very basic for the cost, thought they might be a little nicer being The Hilton and all.

2026-07-01 via Nuitee
J
Justine couple nz
9
Pros:

Very nice location

Cons:

They only give you enough milk to make one cup
Of coffee each ! A bit stingy for a hotel of this standard !

2026-06-30 via Nuitee
A
Amber couple au
9
2026-06-30 via Nuitee
C
Chantal couple nz
10
2026-06-29 via Nuitee
R
Ruth family_with_children nz
9
I would stay here again
Pros:

Very nice room and incredible view of a busy harbour. Loved the large balcony, split bed. Nice and comfy for two sisters to relax and catch up. Easily accessible from the elevator. All staff were a top team. Liked the late hours the facilities were open until

Cons:

The fridge did not seem to work

2026-06-29 via Nuitee
J
Joshua couple au
10
2026-06-28 via Nuitee
L
Lennard solo_traveller nz
10
Pros:

The room was fantastic and the bed heaven. The view sunset and sunrise magical ✨️

2026-06-28 via Nuitee
T
Theresa solo_traveller nz
10
2026-06-28 via Nuitee
A
Alejandro solo_traveller ar
8
Pros:

Personal y ubicacion

Cons:

Room service

2026-06-28 via Nuitee
K
Kim couple au
10
2026-06-28 via Nuitee
S
Shelley solo_traveller nz
10
Pros:

Loved the sheets and the bed was comfy and the room was great and the kumara chips were amazing they were so darn good

Cons:

There was nothing i disliked

2026-06-27 via Nuitee
T
Tara couple au
10
Great stay, great service & food.
Pros:

Great service

Cons:

No issues

2026-06-26 via Nuitee
T
Terry Caloghiris solo_traveller ch
9
Pros:

All was i expected ..breakfast was great.

Cons:

Do not like glass door in bathroom as it means when light is on , a person sleeping is disturbed as light shines through the grass door.

2026-06-25 via Nuitee