Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2073 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
H
Hansen couple nz
10
This is an incredible place to stay. It's certainly not discount accommodation, but you certainly ge
Pros:

The location was fabulous, as were the staff. The view was amazing and the bed was very comfortable. The food was high quality.

Cons:

The bathroom was odd, and there are no hooks on the wall to hang your wet towel, so we had to hang them over the glass that sectioned off the bathroom.

2026-05-23 via Nuitee
C
Christopher couple au
10
2026-05-23 via Nuitee
J
Jodie couple au
8
Perfect location to enjoy all Auckland has to offer!
Pros:

Great location and friendly staff

2026-05-22 via Nuitee
G
Gregory couple au
7
All staff were really nice, beautiful room .can’t understand why we still haven’t received our bond
Pros:

Breakfast was good and location was great

Cons:

Three times had to ask for water , coffee an, milk and sugar

2026-05-21 via Nuitee
M
meredith solo_traveller au
9
2026-05-19 via Nuitee
J
Judith couple nz
8
Amazing staff. Rooms and hotel looking rundown
Pros:

Beautiful breakfast Location stunning on beautiful.
Overall the staff were amazing.

Cons:

TV had no option for movies. Coffee machine didnt work.

2026-05-19 via Nuitee
J
Jan couple au
10
A high end hotel in the middle of the city but outside the hustle and bustle
Pros:

As expected of a Hilton Hotel the staff and facilities were amazing. The bed was very comfortable! I booked a room with a view and was not disappointed. It had a decent sized deck adjacent to the room too.

2026-05-18 via Nuitee
T
Teresa couple nz
9
Would love to stay again
Pros:

The location is great and being able to walk places is great. view was great and loved having the balcony was awesome.

2026-05-18 via Nuitee
C
Cheyanne solo_traveller nz
10
Overall Good Stay
Pros:

The Staff, very friendly nd welcoming

Cons:

I booked harbour view but got a side room!

2026-05-17 via Nuitee
K
Kamal solo_traveller nz
10
2026-05-17 via Nuitee
C
Connor couple gb
10
2026-05-17 via Nuitee
R
Robert couple au
7
Cons:

Workmen doing work in corridor outside room for while stay. The noise was unacceptable and should not be done with guests in a room no more than 5 metres away. Woke me up.

2026-05-15 via Nuitee
L
Leanne couple nz
8
Pros:

Very comfortable bed.

2026-05-14 via Nuitee
L
Liz couple nz
9
Enjoyed our night here as a special celebration.
Pros:

Good location. Good facilities

2026-05-14 via Nuitee
J
Jo solo_traveller nz
10
Pros:

Staff were very attentive. Comfy room with bath.

Cons:

It was only two nights

2026-05-14 via Nuitee
N
Nicholson couple au
10
Spectacular views and large rooms with balcony out onto the sea. Lovely ammenities and excellent restaurant. A great loc
Pros:

Huge rooms, great views and balcony and excellent location with lovely staff

Cons:

The gym could be bigger

2026-05-14 via Nuitee
A
Armstrong couple au
7
2026-05-14 via Nuitee
M
Mark couple nz
9
Pros:

Location, room and bed were all great

2026-05-14 via Nuitee
J
Jan Tjeerd couple nl
9
Comfortabel en vriendelijk
Pros:

Ligging en uitzicht over de haven met groot balkon met ochtendzon. Zeer vriendelijk personeel.

Cons:

Niks

2026-05-14 via Nuitee
Y
Yvonne couple nl
8
2026-05-13 via Nuitee