Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Property Video

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
P
Peter solo_traveller au
9
Pros:

Great room, views and location, will stay again.

2026-08-21 via Nuitee
M
Michael couple fr
9
2026-08-20 via Nuitee
D
Dee couple gb
9
A perfect stay in a perfect place. Such well trained, friendly and professional staff
Pros:

A beautifully appointed and styled hotel, clean, fresh, stylish with great rooms. An ideal treat by the Auckland waters. Top class all round.

Cons:

N/a

2026-08-19 via Nuitee
S
Soledad couple cl
10
Preciosa vista y perfecta ubicación
Pros:

Todo. La ubicación y la vista

Cons:

Nada

2026-08-19 via Nuitee
S
Shaun couple nz
10
2026-08-17 via Nuitee
S
Simone couple it
8
2026-08-17 via Nuitee
D
Dave couple nz
10
2026-08-15 via Nuitee
F
Friday couple nz
8
Overall I would recomend the hotel to others.
Pros:

Helpfulness and friendliness of staff. The hotel locaton and our room with the harbor view was excellent.

Cons:

The lounge and bar chairs need a refresh (clean).

2026-08-15 via Nuitee
V
Vareena solo_traveller nz
10
2026-08-15 via Nuitee
J
Justine couple nz
10
Very relaxing - nice spot ! We have stayed a few times !
Pros:

Great central
Location

Cons:

They provide a coffee machine and tea and coffee but only two pods of milk for a 1 night stay which I think is a bit stingy .

2026-08-14 via Nuitee
K
Kelly couple nz
7
Room service Food very average buffet breakfast great i
Pros:

Very clise to down town

Cons:

Ferries tooting all day till very late at night very loud pool was closed and pay per view movies gone

2026-08-13 via Nuitee
H
Hayley solo_traveller nz
10
Perfect for my weekend away!
Pros:

Check in was lovely and service with a smile/

Cons:

N/A

2026-08-12 via Nuitee
F
Franciszek solo_traveller pl
10
2026-08-12 via Nuitee
N
Nancy solo_traveller nz
9
2026-08-10 via Nuitee
M
Monique solo_traveller au
6
Pros:

The view.

2026-08-10 via Nuitee
G
Graham couple nz
1
2026-08-10 via Nuitee
H
Harry couple nz
7
2026-08-09 via Nuitee
P
Paul & Eboney couple nz
10
Magical service.
Pros:

Everything

2026-08-07 via Nuitee
R
Rosemary solo_traveller nz
5
Pros:

Location was good

Cons:

Meals were below average.
Especially the dinner.
Equality of wine sold was poor as NZ known for excellent wines.

2026-08-07 via Nuitee
D
Daniel solo_traveller au
8
2026-08-06 via Nuitee