Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Property Video

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
H
Hayley • solo_traveller • nz
10
Pros:

Location, staff

2026-09-11 • via Nuitee
C
Christina • extended_group • nz
10
2026-09-11 • via Nuitee
V
Vasiti • couple • nz
9
2026-09-11 • via Nuitee
M
Mykola • family_with_children • us
8
2026-09-11 • via Nuitee
Y
Yvonne • couple • nz
9
Was great, will come again
Pros:

Location, spacious, clean

Cons:

Pillows way too soft

2026-09-10 • via Nuitee
L
Leakhana • couple • nz
10
2026-09-10 • via Nuitee
C
Courtney • couple • nz
7
Pros:

Rooms are a great size and views are great

Cons:

Plug in bathroom basin was stuck down and we couldn't open the plug to use the basin, unfortunately the breakfast was not up the same standard we have had in the past. Alot of the food was cold this time

2026-09-09 • via Nuitee
M
monica • solo_traveller • nz
8
2026-09-09 • via Nuitee
J
Justin • couple • au
9
Comfortable, great location, great staff. Would stay again.
Pros:

Got to the hotel at 1.30 am, staff were friendly and accommodating for our late arrival. Breakfast was fantastic, and an easy walk to the ferry terminal.
Flat ground to walk to restaurants, etc. Needed more time to explore the hotel and the city!
Beds are super comfortable!

Cons:

The wind! haha. What wasn't too like. The shower took a minute to figure out.
You won't be disappointed.

2026-09-08 • via Nuitee
Y
Yoonyoung • solo_traveller • kr
8
2026-09-08 • via Nuitee
P
Paula • couple • nz
7
The views were fantastic, beds and pillows were so comfortable, staff very helpful and friendly.
Pros:

Staff and views were fantastic.

2026-09-08 • via Nuitee
P
Pooja • couple • au
10
2026-09-07 • via Nuitee
C
Christine • family_with_children • nz
10
Pros:

The view from our room and the bathroom

2026-09-07 • via Nuitee
H
Hickman • couple • nz
10
2026-09-06 • via Nuitee
U
Uwe • solo_traveller • de
10
2026-09-06 • via Nuitee
M
Melanie • couple • au
10
2026-09-05 • via Nuitee
D
Damien • couple • gb
9
Well worth it for the money - great stay!
Pros:

Loved the location and the views. Staff were really friendly. Hotel was clean and rooms perfect.

Cons:

Not much to dislike really

2026-09-04 • via Nuitee
M
Michelle • couple • nz
8
Very lovely clean friendly staff
Pros:

Clean

Cons:

Nothing

2026-09-03 • via Nuitee
A
Alan • couple • nz
10
You get what you pay for :)
Pros:

View was amazing. Room was incredible. We loved our stay.

Cons:

There was a stain on the couch. That was the only thing, but it was pretty minor.

2026-09-03 • via Nuitee
C
Callum • couple • au
9
2026-09-02 • via Nuitee