Middletons

Hotels
8.6 (4244 reviews)
City Centre, 55-57 Skeldergate , York , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food quality
Comfortable accommodations
Cons:
Room cleanliness issues
Some rooms need updating
Parking difficulties during busy times

Categories

Cleanliness
7.84
Some reviews mentioned cleaning issues with the rooms, leading to a lower score.
Service
9.21
Consistently noted as friendly and helpful across multiple reviews.
Location
9.05
Multiple guests highlighted the excellent location as a strong point.
Room Quality
8
Some reviews mentioned that rooms were small or dated, affecting the score.
Amenities
8.53
Amenities were generally well-received, though some issues were noted.
Value for Money
8.49
Overall considered fair value for the location and services provided.
Food and Beverage
9.04
Food quality received high praise from several guests.
Overall Experience
8.61
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:55

Property Description

Historical Charm in the Heart of York City Centre

Unique Accommodation Experience: Middletons offers individually decorated en suite rooms with modern amenities and complimentary high-speed WiFi.

Dining and Leisure Options: Enjoy a fresh breakfast daily and savor a diverse menu at the Sawmill restaurant. Relax with a drink on the sunny terraces or in the tranquil hotel gardens.

Prime Location: Situated near major attractions, shopping areas, and popular landmarks, Middletons provides easy access to the best of York. Book now to secure your stay at this historic gem.

Important information:

Reservations are required for dinner.

Please note that this property does not accept group bookings of 3 or more rooms, or for 8 people or more.

Please note that the property can only be accessed via stairs.

Guests aged 18 or younger have limited use of the fitness center.

If you require an extra bed, you must notify the property before your arrival and it must be approved by the hotel.

Parking is subject to availability due to limited spaces.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of GBP 250.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4244 reviews
Cleanliness: 7.84
Service: 9.21
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
D
David couple gb
8
2026-07-03 via Nuitee
P
Paul couple gb
10
We really enjoyed our stay, all of the staff were extremely welcoming and friendly. A gorgeous hotel
Pros:

The breakfast was exceptional, a wonderful choice and the service was friendly and polite. We had reason to ask for a maintenance person for something very minor. It was absolutely no problem and was sorted at our convenience. The hotel is perfectly located to leave your car parked safely and securely in the hotel car park for the duration of your stay and explore York comfortably on foot, which for us, is important. The hotel itself had a wonderful comfortable atmosphere in the communal areas and was overall very peaceful and private.

Cons:

We booked a premier room which in the photos looked quite sizable. It was a lot smaller than i anticipated but it was very comfortable. We booked what was described as an extra large double bed which turned out to be two beds made up as one. One mattress was better than the other. However we did still enjoy a good nights sleep.

2026-07-03 via Nuitee
T
Thor Håkon family_with_children no
10
Pros:

Meget bra frokost. Glimrende beliggenhet på hotellet.

Cons:

Ikke noe å utsette på hotellet.

2026-07-02 via Nuitee
I
Imogen couple gb
10
2026-07-02 via Nuitee
A
Anna solo_traveller gb
10
Beautiful hotel - excellent value for money
Pros:

Beautiful historic hospital and alms house sympathetically converted into a hotel. I was upgraded to a suite in the old part of the building, which was lovely. The room was large, beautifully furnished and extremely well equipped. The bed was massive and incredibly comfortable. Lovely toiletries in the bathroom. I ate in the restaurant, which was tasty and good value. There is a large fully equipped gym on site, which guests can use also. Excellent location, just 10 minutes from the station and the city centre.

Cons:

Nothing - it was lovely

2026-07-02 via Nuitee
J
Joshua couple us
10
2026-07-01 via Nuitee
S
Simon solo_traveller gb
7
Lovely central area and excellent staff
2026-06-29 via Nuitee
H
Helena family_with_children se
8
2026-06-29 via Nuitee
M
maria agustina solo_traveller ar
10
Súper recomendable
Pros:

Todo es muy lindo

2026-06-29 via Nuitee
S
Susanne solo_traveller de
9
Pros:

Sehr ruhige Lage und trotzdem das Zentrum schnell zu erreichen.

2026-06-29 via Nuitee
M
Moumita Patra couple gb
7
It was excellent.
Pros:

I liked the location and room.Hotel staffs are very helpful.

2026-06-28 via Nuitee
C
Clever couple gb
9
Great location , great hotel
Pros:

Breakfast was good , location good ,

Cons:

Parking was hit and miss , if you got there early you could park car but the minute you drive any where you can’t park when you get back , main car park around the corner is £25 per day , restaurant not very good limited menu , and expensive , better off going into town and find better options

2026-06-28 via Nuitee
J
Juliet couple us
8
Very enjoyable would stay again
Pros:

Close to city but not noisy super easy to navigate from

Cons:

Car parking

2026-06-28 via Nuitee
W
Werner solo_traveller be
9
2026-06-27 via Nuitee
E
eileen couple ca
8
2026-06-27 via Nuitee
L
Lisbeth solo_traveller gb
10
2026-06-25 via Nuitee
C
Christian couple us
10
Pros:

Background music was superb. Staff excellent. Also food, drink and location.

2026-06-25 via Nuitee
S
Susan family_with_children ca
9
2026-06-25 via Nuitee
M
margaret couple gb
5
Great location put poor customer service
Pros:

The location is excellent especially if you have a car as there is a car park

Cons:

Building works going on. Thankfully they didn’t start until 9am however the builders were talking outside our room from 8am onwards. They continued until 6pm at night. A heads up when booking would have been welcomed
Our room was not cleaned, apparently we should have been asked when we checked in but we weren’t. We were also locked out, both sets of gates were padlocked upon our return on Monday evening. We had to ring the reception to get someone to help us and when they did eventually work out what the padlock number was ( took about 15 mins from start to finish, the was a cursory sorry then they walked ahead of us. A complimentary drink or something along those lines would have been a welcomed as as sign that this was an inconvenience to us

2026-06-25 via Nuitee
P
Pullen couple gb
6
2026-06-24 via Nuitee