Middletons

Hotels
8.6 (4432 reviews)
City Centre, 55-57 Skeldergate , York , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food quality
Comfortable accommodations
Cons:
Room cleanliness issues
Some rooms need updating
Parking difficulties during busy times

Categories

Cleanliness
7.84
Some reviews mentioned cleaning issues with the rooms, leading to a lower score.
Service
9.21
Consistently noted as friendly and helpful across multiple reviews.
Location
9.05
Multiple guests highlighted the excellent location as a strong point.
Room Quality
8
Some reviews mentioned that rooms were small or dated, affecting the score.
Amenities
8.53
Amenities were generally well-received, though some issues were noted.
Value for Money
8.49
Overall considered fair value for the location and services provided.
Food and Beverage
9.04
Food quality received high praise from several guests.
Overall Experience
8.61
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:55

Property Description

Historical Charm in the Heart of York City Centre

Unique Accommodation Experience: Middletons offers individually decorated en suite rooms with modern amenities and complimentary high-speed WiFi.

Dining and Leisure Options: Enjoy a fresh breakfast daily and savor a diverse menu at the Sawmill restaurant. Relax with a drink on the sunny terraces or in the tranquil hotel gardens.

Prime Location: Situated near major attractions, shopping areas, and popular landmarks, Middletons provides easy access to the best of York. Book now to secure your stay at this historic gem.

Important information:

Reservations are required for dinner.

Please note that this property does not accept group bookings of 3 or more rooms, or for 8 people or more.

Please note that the property can only be accessed via stairs.

Guests aged 18 or younger have limited use of the fitness center.

If you require an extra bed, you must notify the property before your arrival and it must be approved by the hotel.

Parking is subject to availability due to limited spaces.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of GBP 250.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.6
Based on 4432 reviews
Cleanliness: 7.84
Service: 9.21
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
A
Anne • solo_traveller • gb
8
It was an good location close to the centre of York with a car park
Pros:

The location & car park were assets

Cons:

My room was claustrophobic. The window was. Glazed over so I could not see out . The building I was in was old & had some decoration issues . No one offered to help with my luggage despite me having to go up & down stairs

2026-09-19 • via Nuitee
M
Marilyn • family_with_children • gb
9
A good basic hotel in an excellent location with good food, well trained staff and parking.
Pros:

The restaurant meals were good quality and served in a timely manner by friendly staff.

2026-09-19 • via Nuitee
C
Claire • couple • gb
10
Third stay, looking forward to the fourth!
Pros:

It’s the perfect balance of an historical building, sensitively designed against with a fresh, modern feel. Clean, smells like perfume is pumped through the air con. Easy to navigate and I appreciate the beautiful plants dotted about the place and not artificial crap ones!!

Cons:

The car park barrier! It’s a nightmare!

2026-09-19 • via Nuitee
R
roger • couple • gb
9
2026-09-18 • via Nuitee
A
Anna • family_with_children • gb
8
Comfortable, Friendly place to stay.
Pros:

Friendly and helpful staff. Found us an an adaptor to borrow. Brought our breakfast very quickly when I told them we were in a hurry. Bed was very comfortable. Room was clean.

Cons:

Slight musty smell in bedroom.

2026-09-16 • via Nuitee
G
Göran • extended_group • se
8
2026-09-16 • via Nuitee
M
Michael • couple • gb
9
Great location, and will stop again very soon
Pros:

Spotless, great location, extremely friendly staff all the way through the hotel. Great hospitality.

Cons:

Small shower cubicle, paying for parking where you are paying to stay will always be a moan from me

2026-09-16 • via Nuitee
J
Janice • couple • gb
8
Good but a wee bit disappointed with the room
Pros:

Beautiful setting and staff were superb

Cons:

Room a bit tired and bed/mattress very tired for the price of the room

2026-09-16 • via Nuitee
P
Pauline • couple • gb
9
Great stay I. A central location and spit on breakfast
Pros:

Central location , friendly staff and good facilities. Small fridge in room with milk a nice touch . Excellent breakfast

Cons:

I was surprised parking wasn’t free for hotel guests. Bed was a bit hard so maybe a mattress topper but that was just our preference .

2026-09-16 • via Nuitee
H
Holly • solo_traveller • gb
9
Pros:

Great location, staff were fab and air-conditioning in room

2026-09-15 • via Nuitee
K
Kris • couple • gb
9
Pros:

Everything apart from checking out ! All we were trying to do is pay for parking ! Which we didn’t even have to as other people were saying you get a code on the receipt so just leave ! However we tried to pay ! They said no cash accepted then they couldn’t work out how to take payment so after a while I had ti go back in and tell my partner we havve been waiting 20 mins to try and pay !! So then they said just give us cash then !! What they while have said after 20 mins is ah don’t worry about our system is at fault

2026-09-15 • via Nuitee
T
Trudi • couple • gb
7
Pros:

Location

Cons:

We have been several times but this time we thought it was getting expensive for what service you get

2026-09-14 • via Nuitee
J
John • couple • gb
8
Comfortable, relaxing, excellent location
2026-09-14 • via Nuitee
C
Camilla • family_with_children • gb
6
Allowed us to visit York University Open Day.
Pros:

Location is great. Food was lovely and staff helpful.

Cons:

The room was very tired - particularly the bathroom was substandard - and the beds rock hard so not the best night’s sleep. I was surprised breakfast was not included at £270 a night for a twin.

2026-09-14 • via Nuitee
V
Vicky • solo_traveller • gb
8
2026-09-14 • via Nuitee
A
Amy • couple • gb
6
2026-09-14 • via Nuitee
S
Sally • solo_traveller • gb
8
Pros:

The location was excellent.
Hotel very clean and comfortable.

Cons:

The room was a bit small.
Window was unable to be opened. There was aircon but fresh air would have been nice.

2026-09-13 • via Nuitee
K
Kath • couple • gb
10
2026-09-12 • via Nuitee
C
Cheryl • family_with_children • gb
8
Relaxed and quiet, close to centre of York
Pros:

Location, staff, breakfast quality

Cons:

Stale air quality of room( lower ground)

2026-09-12 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-09-11 • via Nuitee