Middletons

Hotels
8.6 (4389 reviews)
City Centre, 55-57 Skeldergate , York , gb
+44 1904 611570

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great food quality
Comfortable accommodations
Cons:
Room cleanliness issues
Some rooms need updating
Parking difficulties during busy times

Categories

Cleanliness
7.84
Some reviews mentioned cleaning issues with the rooms, leading to a lower score.
Service
9.21
Consistently noted as friendly and helpful across multiple reviews.
Location
9.05
Multiple guests highlighted the excellent location as a strong point.
Room Quality
8
Some reviews mentioned that rooms were small or dated, affecting the score.
Amenities
8.53
Amenities were generally well-received, though some issues were noted.
Value for Money
8.49
Overall considered fair value for the location and services provided.
Food and Beverage
9.04
Food quality received high praise from several guests.
Overall Experience
8.61
Generally positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:55

Property Description

Historical Charm in the Heart of York City Centre

Unique Accommodation Experience: Middletons offers individually decorated en suite rooms with modern amenities and complimentary high-speed WiFi.

Dining and Leisure Options: Enjoy a fresh breakfast daily and savor a diverse menu at the Sawmill restaurant. Relax with a drink on the sunny terraces or in the tranquil hotel gardens.

Prime Location: Situated near major attractions, shopping areas, and popular landmarks, Middletons provides easy access to the best of York. Book now to secure your stay at this historic gem.

Important information:

Reservations are required for dinner.

Please note that this property does not accept group bookings of 3 or more rooms, or for 8 people or more.

Please note that the property can only be accessed via stairs.

Guests aged 18 or younger have limited use of the fitness center.

If you require an extra bed, you must notify the property before your arrival and it must be approved by the hotel.

Parking is subject to availability due to limited spaces.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of GBP 250.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.6
Based on 4389 reviews
Cleanliness: 7.84
Service: 9.21
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
R
Rob • couple • gb
8
Pros:

Great location and clean

Cons:

Had to pay £15 for parking which wasn’t stated when checking in and drinks very expensive

2026-08-15 • via Nuitee
M
Michael • couple • gb
9
2026-08-14 • via Nuitee
J
janine • solo_traveller • gb
10
2026-08-14 • via Nuitee
A
Angela • family_with_children • gb
9
Interesting place to stay
Pros:

Lovely period buildings with an interesting history. Nice bar area and friendly staff

Cons:

Found the beds a bit too firm for us but that’s probably personal preference.

2026-08-14 • via Nuitee
A
Ahmet • couple • gb
4
Disappointed
Cons:

We went there trusting the cleanliness ratings, but it was a total disaster. The bedspreads were stained, the toilets were filthy, and even the chair was stained.

2026-08-12 • via Nuitee
M
Mark • couple • gb
9
We booked the hotel due to its location and parking facilities. We also booked the breakfast was was nice with a good ch
Pros:

It’s location & general kerb appeal

Cons:

Car park can get busy

2026-08-12 • via Nuitee
M
Marta • family_with_children • it
8
2026-08-12 • via Nuitee
A
Angus • extended_group • gb
10
one of the best hotels ive been in
Pros:

i liked the whole package and would definitely come back

Cons:

nothing

2026-08-12 • via Nuitee
A
Allan • family_with_children • gb
8
Overall we had a good time and it did what we required re location and comfort
Pros:

Fantastic location and historic building. Plenty of space to relax and nice grounds / garden areas

Cons:

The room was a bit small and lacked any real storage for clothes. The bar / dining area was a bit dated, and it was a bit annoying paying parking on top of the room price

2026-08-11 • via Nuitee
R
Ross • couple • gb
9
2026-08-11 • via Nuitee
G
Gail • family_with_children • gb
8
Lovely
Pros:

Location was perfect
Staff were friendly and welcoming
Parking was ideal
Beautiful property
Didn’t have food but the dining area looked really good
We stayed in the cottage rooms and they were ideal for families

Cons:

Lots of hair on top of the drain in the shower was alittle off putting but could of been missed

Beds were very firm

2026-08-11 • via Nuitee
A
ALAN • couple • gb
5
A hotel with great potential but is failing
Pros:

Breakfast was good as were the staff.location was good.

Cons:

The room was never cleaned in 10 days,it seems they consider this optional.noisy children running screaming in the garden then entering the stairs and corridors.daytime wedding guests?first night arriving poorly cooked meal,poor service,over priced,even sneaky service charge a

2026-08-11 • via Nuitee
K
Keith • solo_traveller • gb
9
2026-08-10 • via Nuitee
A
Andrew • couple • gb
10
2026-08-10 • via Nuitee
D
David • couple • gb
9
Great hotel with good food and ideal location
Pros:

Location, breakfast and the venue was stunning

Cons:

Nothing other than the step on the bridge was not highlighted and twice i missed it. Left early so never got to report it. Also parking charge that was not mentioned or i missed it on the literature

2026-08-10 • via Nuitee
M
Monica • solo_traveller • gb
10
Outstanding service from Elizabeth
Pros:

Outstanding service from when we first checked in to when we checked out. A special mention to Elizabeth was very helpful, kind and really went above and beyond to make sure our stay was a memorable one. Coming from a hospitality background - we would pilfer her in a heatbeat!
The tapas menu has variety and I highly recommend the gochujang cauliflower and chickpea spinach dish! Again - service in the restaurant was professional and efficient.

Cons:

Nothing to dislike. I tried to book a 2nd night but they were full! Speaks for itself.

2026-08-10 • via Nuitee
J
Joanne • couple • gb
8
2026-08-10 • via Nuitee
R
Russell • solo_traveller • gb
10
Pros:

The hotel's location was within walking distance of places to visit. It was comfortable, the staff were helpful, friendly, and most importantly, very knowledgeable.

Cons:

Nothing

2026-08-10 • via Nuitee
S
Simon • extended_group • gb
6
a little disappointed
Pros:

excellent breakfast & location

Cons:

check in was a bit of a joke there must have ben 6 people waiting for rooms from around 1pm (granted check in states 3pm) but in all my time of booking hotel rooms I have never known so many rooms not ready beforehand but bizarrely they all came available at 3pm in fact we didn't get our room until 3.10 , I had offered to pay for the early check in when we arrived but was told non available come back in 30 mins we did this for nearly 2 hours to no avail , not very accommodating at all , I'm sure you could have sorted a room if you had tried !

2026-08-10 • via Nuitee
M
Mitchell • couple • au
9
great traditional hotel stay within walking distance to the CBD
Pros:

old buildings of york repurposed to a hotel
rooms were old style very spacious and comfy
plenty of tea and biscuits in the room and some history provided of the area

Cons:

the beds and pillows may have been from original build and made sleeping a little tedious

2026-08-09 • via Nuitee