Mercure Hotel & Residenz Berlin Checkpoint Charlie

Hotels
•
Mercure
9 (5057 reviews)
Schützenstr. 11 , Berlin , DE
+49 30 206320

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inconsistent room amenities
Limited nightlife options

Categories

Cleanliness
8.75
Multiple reviews praised the hotel for being clean and tidy.
Service
9.25
Staff described as extraordinarily friendly and professional.
Location
9.25
Great location with walking distance to major attractions and public transport.
Room Quality
8.75
Spacious rooms with comfortable beds mentioned, though some concerns about the sofa bed.
Amenities
9.25
Well-equipped with coffee, tea, and toiletries; good facilities overall.
Value for Money
8.75
Overall very good value, though some guests felt the hotel did not meet 4-star expectations.
Food and Beverage
8.75
Complimentary breakfast was well-complimented, though some desire for more dinner options.
Overall Experience
9.25
Overall positive reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:56

Property Description

Luxurious Accommodation
Mercure Hotel & Residenz Berlin Checkpoint Charlie offers spacious, renovated rooms with modern amenities, ensuring a comfortable stay in the heart of Berlin.

Wellness and Fitness Facilities
Guests can unwind in the sauna, stay active in the 24-hour fitness room, and enjoy the convenience of complimentary WiFi throughout the property.

Dining and Entertainment
Indulge in a variety of famous wines and delicious snacks at RELAX - Food, Drinks & You bistro and bar. Additionally, explore Berlin on two wheels by renting bicycles at the reception and easily access entertainment options at Potsdamer Platz.

Experience the epitome of comfort and convenience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Book now for an unforgettable stay in Berlin!

Important information:

Please, contact the property and share number of children you are traveling with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

9
Based on 5057 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
M
Manuel • solo_traveller • es
9
Buen hotel para visitar Berlín
Pros:

Ubicación excelente. Buena relación calidad precio

Cons:

Nada

2026-09-19 • via Nuitee
R
Rubio Batres • solo_traveller • es
9
2026-09-19 • via Nuitee
S
Samadi • solo_traveller • es
8
2026-09-18 • via Nuitee
C
christine • couple • be
10
À recommander
Pros:

La situation dans la ville, le personnel extrêmement accueillant et compétent , de la réception au petit déjeuner en passant par le bar pour des cocktails.

2026-09-18 • via Nuitee
A
Alexandra • solo_traveller • ro
10
2026-09-18 • via Nuitee
Алия • solo_traveller • kz
9
2026-09-18 • via Nuitee
M
Mikhail Bitus • solo_traveller • by
10
2026-09-18 • via Nuitee
D
Dr.Götz • solo_traveller • de
10
Pros:

Ein hervorragendes Hotel, sehr gut gelegen in Berlin Mitte mit Tiefgaragenstellplatz. Brandenburger Tor, Museumsinsel, unter den Linden alles fußläufig zu erreichen.
Besonders hervorzuheben war die sehr freundliche, zuvorkommende Bedienung im Frühstücksraum.

2026-09-17 • via Nuitee
Q
Quanliang • solo_traveller • de
9
2026-09-15 • via Nuitee
D
Dr. Matthias • family_with_children • de
7
2026-09-14 • via Nuitee
K
Kimberley • family_with_children • gb
9
Fantastic location, lovely hotel.
Pros:

We had a great stay in this hotel. We booked an ‘apartment with kitchenette’ and the amount of space was incredible- and exceptional value for money. It was lovely having a huge balcony to sit out on and enjoy the summer sun, and our teenager appreciated the separated area for the sofa bed and his own tv! The staff were very welcoming and helpful and the location was excellent, being so close to Checkpoint Charlie and a metro stop being nearby, which gives access to the rest of the city.
The only reason I am giving it a 9 is because the room we stayed in may be due a refresh in the relatively near future, but it was very clean and comfortable, and perfect for our family’s needs.

2026-09-14 • via Nuitee
A
alberto • extended_group • it
8
2026-09-13 • via Nuitee
F
Francisco • couple • es
8
2026-09-13 • via Nuitee
N
Nati • family_with_children • ch
10
Topissime mais petit dej trop cher
Pros:

Tout était vraiment bien

Cons:

Le prix du petit-déjeuner … 25€ 😟😟😟

2026-09-13 • via Nuitee
M
Marcin • family_with_children • pl
7
2026-09-13 • via Nuitee
M
MAURO • couple • it
8
Pros:

Tutto bello

Cons:

Staff del checkout

2026-09-12 • via Nuitee
G
Gabi • couple • de
9
2026-09-12 • via Nuitee
S
SW Chester • solo_traveller • gb
10
Excellent facilities, staff & location
Pros:

Excellent location, friendly staff with superb breakfast including lactose free options. Laid back atmosphere. Very clean.

Cons:

The only thing was the pillows. They were very firm

2026-09-11 • via Nuitee
M
MATTEO • family_with_children • it
9
Molte bene in generale. Parcheggio con accessi troppo stretti.
Pros:

All'arrivo la stanza aveva due bagni ma solo in uno c'era la doccia. Data l'assenza all'estero del bidet, ho chiesto di poter avere un cambio stanza con un unico bagno e sono stato accontentato senza problemi. Ci hanno dato una stanza grande e comoda. Il personale è stato sempre gentile e la pulizia era nel complesso di ottimo livello. Unico neo, il parcheggio sotto tre piani e con corsie di ingresso / uscita adatto solo ad auto medio piccole (i segni sui muri lasciati dai paraurti delle auto sono esplicativi...). Il costo di 28 € al giorno, sembrano eccessivi. Un hotel a 4* S dovrebbe avere il parcheggio per i propri ospiti.

Cons:

Parcheggio con accesso e rampe adatti ad auto di max 4,5 metri e troppo stretto.

2026-09-11 • via Nuitee
F
fabrizia • family_with_children • it
8
Pros:

Comodo, servizi impeccabili, camera grande, balcone.

Cons:

Camera molto buia. Wc separato dal resto del bagno. Moquette dall’aria molto antica.

2026-09-10 • via Nuitee