ibis Chesterfield Centre – Market Town

The lift was out of order, allocated room on 3rd floor so unable to access due to a disability, was then allocated a substandard room overcrowded with beds and none of the extra amenities I paid extra for the standard plus room. I was charged the same for the substandard room.

Friendly staff. Great stay.comfy bed. All clean. Great shower and wash products..Breakfast was delicious with a great choice of quality products

The night auditor (I believe her name was Angie) was lovely and so helpful. The manageress (Leslie) was also very friendly and happy to help. Also spoke to one of the evening staff called Jeremy, very good at his job. Great team and lovely hotel. Looks more akin to a 3.5 star hotel, then 2

Pleasant staff, tidy clean hotel, comfy beds, good price and not too far for an able bodied person to walk into town for a bit of shopping or a few beers. Only £4 to park on site for 24hrs. Will stay there next time I am in the area.

We had a good stay. Staff are amazing and nothing is too much trouble. Not a fan of dogs in the restaurant , I thought this isnt allowed however at breakfast there was a dog which didnt appear to be an assistance dog. The room did have a strange smell, the air con was lovely but noisy and the toilet didnt flush well and would get stuck.but otherwise was a good enough stay. People were quite noisy at night

Lovely hotel, we stayed here with our baby and it was a lovely stay, would stay here again.

I have stayed in a lot of Travelodges over the past few years and my considered opinion is that this is the best one yet.

It used to be an Ibis and was a little rundown, but it has been revamped and it is impossible to fault the hotel. The location, on a busy roundabout, isn't anything they could do something about, but the hotel itself is excellent.

The exterior is very clean, with plenty of parking. It is less than 10 minutes brisk walk to the cricket ground and I was there for the festival. They're welcome from staff was friendly and when I told them I was there for the four nights I was given extra coffee, milk and sweeteners.

There is a lovely bar and restaurant so you can get a cooked breakfast or an evening meal. I didn't use these, but it was good to see the offer was there there and it seemed to be well used.

My room was excellent. The air conditioning was outstanding - very handy in the heatwave - and the bathroom was clean, the shower had instant hot water and there was everything you needed.

My bed was comfortable and clean. There were working usb sockets and plugs at each side of the bed and there was a comfortable chair in the room, as well as a desk and chair.

It was lovely and quiet. I had paid a little extra to specify my room and my advice would be to take one on the back of the hotel, so you are away from the roundabout.

I would highly recommend this lovely hotel if you are visiting Chesterfield and the Peak District

Stayed a night during a house move. Good value for the price and the onside eaterie offered some nice healthy choices to eat with good "meal deal" price. Staff were very pleasant and helpful. Well done Barbara - first week in the job but friendly and welcoming. Handy location for Chesterfield city centre. If you need a convenient place to stay that doesnt break the bank, it's a solid choice.

⭐⭐⭐⭐⭐
I had a fantastic stay at Travelodge Chesterfield Town Centre. The hotel is exceptionally well managed, and the high standards are evident throughout every aspect of the guest experience.
A special mention must go to Lesley, the Hotel Manager, who is a true credit to the company. Her professionalism, leadership, and dedication to customer service are clearly reflected in the excellent atmosphere and smooth operation of the hotel. She goes above and beyond to ensure guests feel welcome and valued.
The entire team are outstanding at what they do—friendly, professional, and always willing to assist. Nothing was too much trouble, and they were consistently accommodating throughout my stay.
The hotel was comfortable, welcoming, and well maintained. I would highly recommend Travelodge Chesterfield Town Centre to anyone visiting the area and would not hesitate to stay here again.

Generally a good stay. Hotel in great location, clean & good night's sleep.

Stay was ruined by the following situation.

Housekeeper knocked on our door at 11.45am obviously to check if we had left. When I shouted hello she walked off. When we left (Before 12) I told the housekeeper she shouldn't knock on doors before 12 & she said she was knocking to see if we needed any fresh towels. Not only is this not something Travelodge does, but why didn't she ask when I answered the door knock? I told reception on leaving, who said they would look into it.

Angie the front desk clerk was really helpful and friendly
Rooms nice and clean
Relatively quite if you’re at the back of the building, however if you’re at the front you can hear the main road when it begins to get busy
Costs are often low
Bed are relatively comfy

Basically a budget premier Inn

Would recommend

Reason for my rating 5 - is when I arrived I had excellent service/support from Dominik at the front desk nothing was a problem for him extremely helpful and also very pleasant with a positive attitude and professional at the same time, would highly recommend this hotel based on the first contact from Dominik.

Excellent well done Dominik.

Great value no problems apart from parking was a bit hit and miss

We had a great experience at this hotel. Dominic was very friendly and really helpful and nothing was too much trouble. The 2 members of staff that were working were extremely busy and there was a lot going on so they were unable to serve food which was a bit inconvenient. Nothing was too much trouble for any of the staff that we came into contact with and they were all really friendly. There was also a blonde lady that was working that was really friendly.

Had a really lovely stay at Travelodge Chesterfield. The hotel was clean, comfortable, and in a great location, but what really made the visit stand out was the amazing staff. Claire and Matt were both incredibly friendly, welcoming, and helpful throughout our stay. They went above and beyond to make sure everything was okay and made us feel genuinely valued as guests.

The hotel was immaculate- very clean. The bedroom was spacious and spotless. It had been renovated and so is all nice and new. The staff on reception and in the bar/restaurant were very friendly, helpful and kind- really excellent. It was quiet, modern and clean. I would definitely stay there again- great value for money. We liked the fact that we could have a family room for 3 adults- many hotels don't do this anymore and you have to buy 2 rooms. Well done Travelodge Chesterfield Centre!

All the staff we met at the Chesterfield Town Travelodge during our five-night stay were welcoming, friendly, courteous, helpful and efficient.

The hotel has recently been modernised and is a vast improvement on the old-style Travelodges, which were always "pared down". It always looked like cost savings were the senior management's main objective, not the customer. I hope that we will find such improvements at all the Travelodges we might stay at in the future.

Toilets stink of sewer most of the day
Mattress lopsided
Breakfast not worth £10
Need lot of improvement for a hotel that charges £200+ busy nights
Between a highway and busy roundabout roads

Exceptional Travelodge
The rooms are very comfortable and the beds are extremely comfortable. Breakfast was well presented and well cooked. In all excellent value. The one thing that stood out above anything else was the staff. Absolutely superb all round always a smile and so helpful.
It was an excellent stay and I look forward to returning for another stay

Excellent value for money one night stopover in a recently refurbished hotel. Man on reception was polite and informative for check in, only £4 for 24hrs parking. Only slight negative was the shower.....either very hot or very cold, mixer not doing what it should, so it needs looking at (room 302)
Would recommend and return based on this visit.