ibis Liverpool Centre Albert Dock – Liverpool One

Hotels
ibis
8 (13232 reviews)
27 Wapping , Liverpool , gb

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Adequate breakfast
Cons:
Noisy hotel
Poor room quality

Categories

Cleanliness
7.5
Some reviews indicated issues with the cleanliness and maintenance of the rooms.
Service
8
Mixed reviews about service; some friendly staff observed.
Location
9
Location was frequently praised in multiple reviews.
Room Quality
7
Rooms were described as tired and needing updates.
Amenities
8
Amenities were adequate but improvements could be made.
Value for Money
8
Good value for the location but some amenities lacked.
Food and Beverage
8.5
Breakfast received good feedback, though options were limited.
Overall Experience
8
Guests had a generally pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:02

Property Description

Convenient Location in Liverpool City Centre

Located opposite the iconic Albert Dock and a short stroll from Liverpool One shopping centre, our hotel offers affordable rooms with modern amenities.

Comfortable Rooms and Dining Options

Relax in rooms adorned with light colors, equipped with satellite TV, Wi-Fi, and a work desk. Start your day with a hot and cold breakfast menu, including full-English and continental options. Unwind at our restaurant serving international dishes or grab a snack at the bar.

Explore Liverpool with Ease

Discover nearby attractions such as the Tate Liverpool and the Beatles Story museums, just 300 meters away. Enjoy the vibrant pub and shopping scene around the dock, with Liverpool Lime Street Station within walking distance.

Ready to experience Liverpool? Book your stay with us now!

Important information:

Please note that the credit card used to book must be presented on arrival.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 13232 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
O
Okirie solo_traveller ie
9
2026-05-23 via Nuitee
L
Louisa couple gb
9
Clean, Comfortable and Convenient
Pros:

Clean and comfortable, staff were friendly and helpful. Location convenient for Waterfront and city centre.

Cons:

Room was very compact so bit tight on space but plenty of hanging space for clothes.

2026-05-23 via Nuitee
S
Scotney couple gb
10
Excellent
Pros:

Did not have breakfast

2026-05-23 via Nuitee
O
Orlagh solo_traveller ie
8
2026-05-23 via Nuitee
K
Kate couple gb
8
2026-05-23 via Nuitee
B
Benny couple gb
4
Uncomfortable stay.
Pros:

The property is in a prime location and when walking into the hotel, it is very welcoming to the eye.

Cons:

Unfortunately when entering the room, we were met with brown striped stains on one of the pillows and marks on the wall. Along with this the bed was extremely uncomfortable, to the extent that both nights we stayed, we did not get a good night sleep. We were looking forward to trying the breakfast which was greatly reviewed and we can see why as the food itself tasted great. However, it was tarnished by a seemingly unhelpful member of staff who seemed to not care for customer service with how I was spoken to. I did not get the team members name however this was on the Thursday morning (21st) and she had long blonde hair. Upon leaving we were not asked how our stay was otherwise we would have mentioned this at the time.

2026-05-22 via Nuitee
J
Janet couple gb
7
Convenient and as expected
2026-05-22 via Nuitee
R
Roisin couple gb
10
2026-05-22 via Nuitee
G
George Roy solo_traveller gb
10
A brilliant stay, very clean room and will be back next year
Pros:

It was a very clean hotel, the staff were excellent and put themselves out when you asked them a question if they weren't sure of the anwser they would look it jp and ensire the information was correct

Cons:

The only downside was that in the room was a card that asked me if i wanted clean sheets put a card on the bed. I did not as i was only sleeping at the hotel for 5 night, aldo a card to say help us save on washing towel i was to put them on the bathroon floor despite keeping the on the towel rail they were changed evey day this does not help
the environme

2026-05-22 via Nuitee
N
N95WSmarkp Friends getaway Northumberland, England
8
Good hotel for a couple of nights
Pros:

Basic but clean hotel.
The room was very warm and we couldn't get the air con unit to blow cold.We opened the window and although it was very noisy it didn't really bother us as we were so tired from our days exertions we slept ok.
We stayed two nights and had breakfast on the first night.
The quality of the food on offer really wasn't all that good the bacon in particular being very poor quality and barely cooked.and the restaurant was packed and very hot.
Needless to say we ate out on the second morning.
Most of the staff were friendly and the young lad working behind the bar on the Saturday/Sunday night was exceptional going his way to help.
The hotels in a great location and I would stay again,but just avoid the breakfast!

2026-05-21 via Tripadvisor
Q
Qamar couple gb
3
Pros:

Location

Cons:

Really bad security

2026-05-21 via Nuitee
D
Deren couple gb
7
2026-05-21 via Nuitee
S
Stuart solo_traveller gb
8
Very good value, great location, helpful amd friendly staff
Pros:

Location was excellent, rooms clean and pleasant, staff friendly and helpful. Parking onsite.

Cons:

Breakfast was not great. Shared areas not in as good comdition as the rooms.

2026-05-21 via Nuitee
M
Marina couple ar
10
2026-05-21 via Nuitee
E
Eliff solo_traveller gb
10
Pros:

Location, easy to book.clean and comfortable

2026-05-21 via Nuitee
S
Stephen solo_traveller gb
6
2026-05-21 via Nuitee
F
Fulvio solo_traveller it
9
Ottimo sotto tutti i punti di vista
Pros:

Posizione ottimale. Colazione ottima

Cons:

Menù serale

2026-05-21 via Nuitee
M
Marie couple gb
5
Ok but would not return
Pros:

Location, cleanliness

Cons:

Additional cost for parking, bar area lacked any atmosphere or comfortable seating. Car park lights flooded the bedroom at night.

2026-05-21 via Nuitee
K
Katherine solo_traveller gb
8
Pros:

Friendly staff

Cons:

Not enough choice of breakfast

2026-05-21 via Nuitee
C
Cindy solo_traveller gb
8
Overall it was good.
Pros:

The proximity to the City Centre and to the Congress I attended.

Cons:

My first night experience wherein there was someone who is staying next to my room who made a noise after midnight which took one hour.
I was scared about it.

I hope there will be more choices with the food.

2026-05-21 via Nuitee