Hotel Oliver

Hotels
7 (2667 reviews)
198 Cromwell Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2667 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
C
Catherine solo_traveller ie
8
Pros:

Room & hotel guesthouse were spotless. Staff friendly & helpful. Great location in Kensington!

Cons:

Hotel is old & outdated but didn't mind this too much as it's in a prime location and was very clean.

2026-07-04 via Nuitee
A
Adriana family_with_children br
8
Ótima localização a preço justo
Pros:

Cama, travesseiros e chuveiro bons! Nosso quarto tinha ar condicionado também. O café da manhã muito bom, bem servido. O gerente e as funcionárias do café muito educados e atenciosos. Localização ótima, perto da estação de metrô, com muitos restaurantes e mercados

Cons:

Acomodações antigas. A senhora que fica de dia, apesar de educada, só falava não para tudo que pedíamos :-) até pra trocar 1 quarto por 2 ela disse não.

2026-07-04 via Nuitee
J
Jodko couple pl
9
Pros:

Wszystko w porzadku

2026-07-04 via Nuitee
A
Abel solo_traveller br
6
2026-07-04 via Nuitee
L
Laura solo_traveller gb
7
2026-07-02 via Nuitee
A
Ana Maria family_with_children es
9
2026-07-02 via Nuitee
R
Rosie solo_traveller gb
4
2026-07-02 via Nuitee
T
Theodora extended_group gr
10
2026-07-02 via Nuitee
N
Nadia extended_group ca
8
Caniculaire !
Pros:

La fraicheur de l'air climatisé était fort appréciée. Les lits étaient confortables. La douche parfaite.

Cons:

Le déjeuner pourrait être plus varié. Le premier jour, on est très satisfait, mais ensuite on aimerait un peu de changement. Aussi, plutôt de nous apporter des toasts froids, il pourrait y avoir du pain et un toaster mis à la disposition des clients.

La chambre triple est trop petite pour 3 personnes, on ne peut circuler qu'un à la fois !

Un mini-frigo dans la chambre serait fort apprécié. Il faut dire qu'on y était en pleine canicule.

2026-07-02 via Nuitee
M
Michal couple us
4
2026-07-02 via Nuitee
J
Jover Vélez couple es
10
2026-07-02 via Nuitee
G
Gemma family_with_children gb
4
Not worth the money paid.
Pros:

I liked that it was clean but other than that, not much.

Cons:

The price was astronomical for what we got which was basically a bed and small wardrobe. I know hotels will put their prices up when the likes of Harry Styles is in town but what I was charged was ridiculous for what I got. I checked the price on a normal weekend and I paid over £200 more. Everything was very basic. There were 2 sockets in the room and one was for the fan which was required in 35 degree heat so my daughter and I couldn’t even charge our phones at the same time.

2026-07-02 via Nuitee
A
Antonia solo_traveller it
7
2026-07-01 via Nuitee
R
RUBEN solo_traveller es
8
Pros:

Su ubicación, muy cerca del metro y de muchos restaurantes. El personal era muy amable y atento.

2026-07-01 via Nuitee
L
Laura solo_traveller gb
3
Yuck!
Pros:

Staff friendly. Good location.

Cons:

Pillow cases and bedsheets smelled sweaty, probably not washed on a hot enough cycle.

Couldn't have a shower, the shower head was all rusty.

Toilet seat loose & stained yellow.

Luckily I'm petite but anyone of a larger size wouldn't fit through the tiny gap that is the doorway to the bathroom.

I booked this hotel very last minute, on the same night I was staying. It was the only one available within my budget for the zone 1 & 2 I needed.

I've stayed in plenty of 2 star hotels and they are usually, as expected, old and basic. However, even the most basic hotel should be clean and maintained to a usable standard.

I definitley paid way over the odds for what the standard of.the room is, even as a last minute booking.

I wouldn't stay there again, even with a discount.

2026-06-30 via Nuitee
K
Kevin solo_traveller gb
6
Decent, basic hotel, little overpriced!
Pros:

Old style type of Hotel, clean enough, good shower, comfy bed and basic but good breakfast. Staff were all very pleasant. Lovely little TV/communal room. Decent location, close to Earls Court tube station, with some very nice pubs nearby, 20 minute walk to Kensington Gardens.

Cons:

Think I had the World's smallest hotel room, which combined with a tropical heatwave and no AC, meant it was a sweatbox! 🥵
You had to turn sideways to get thru the (not a door) gap into the bathroom! Only there 2 days but the lift was out of action, luckily only on 3rd floor, still a trek in the heat! Had to pay a £5 deposit for TV remote, which only worked if you held it virtually touching the TV!
Not sure who measured the "10 minute" walk to Hyde Park but assume it was Mo Farrah, on a motorbike?

2026-06-29 via Nuitee
A
Antonio solo_traveller es
5
2026-06-29 via Nuitee
O
Olga family_with_children es
1
Días insoportables
Pros:

La ubicación

Cons:

Todo en si. Instalaciones antiguas y viejas. Me apareció una araña en la cama. No tienen aire acondicionado ni ventilación y fueron unos días de una ola de calor insoportable. No están preparados para esto. Al no haber ventilación en la habitación olía muy mal. Baño muy viejo e incómodo.

2026-06-28 via Nuitee
D
danny couple gb
1
Very disappointing
Pros:

Location

Cons:

Despite pictures showing air conditioning we arrive only to be shown to a room with a fan. The temperature inside the room was 32 degrees. Then I asked for the tv remote control for the tv. Turned the tv on and no signal for any channels as the aerial was taped together at the metal end. Then after that we had to walk up 4 flights of stairs as the lift was out of order

2026-06-28 via Nuitee
I
ISABEL extended_group es
8
Londres a buen precio
Pros:

Ubicació

Cons:

Esmorzar

2026-06-28 via Nuitee