Hotel Oliver

Hotels
7 (2641 reviews)
198 Cromwell Road , London , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
Cons:
lack of hot water
cleanliness issues
limited breakfast options

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly with plumbing and hot water supply.
Service
8.05
Overall positive feedback about the staff being helpful and friendly.
Location
8.09
Frequent praise for the hotel's convenient location near public transport and attractions.
Room Quality
6.54
Inconsistencies mentioned regarding room size and issues with plumbing.
Amenities
7.07
Some amenities were lacking, notably hot water and breakfast options, affecting overall satisfaction.
Value for Money
7.03
Average perception, but emphasized that some expected services did not meet standards.
Food and Beverage
6.08
Some dissatisfaction with breakfast quality and options, impacting score.
Overall Experience
7.05
General sentiment indicates a decent stay despite several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Convenient Location

Located just a short walk away from Kensington High Street and Earl's Court Tube Station, our hotel offers easy access to popular attractions like the Natural History Museum and elegant dining options.

Comfortable Rooms

All our rooms feature en-suite bathrooms, flat-screen TVs, ironing facilities, hairdryers, and in-room safes. Enjoy complimentary tea/coffee making facilities in the rooms and breakfast room.

Golfing Experience

For golf enthusiasts, we can arrange sessions at the nearby Buckinghamshire Golf Club and Ealing Golf Club, complete with provided golf sets.

Book your stay now to enjoy these amenities and more, with free WiFi throughout and secure car parking available with prior arrangement.

Important information:

Hotel does not accept groups of more than 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2641 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
M
Mariuka solo_traveller es
10
Pros:

Habitación amplia y cómoda. Todo muy limpio.

Cons:

Nada

2026-06-06 via Nuitee
D
delfina gibelli extended_group ar
10
2026-06-05 via Nuitee
D
David solo_traveller eg
5
Pros:

Location

Cons:

Place was smaller than I expected.

2026-06-04 via Nuitee
M
Mikel extended_group es
8
2026-06-02 via Nuitee
E
Eliette family_with_children fr
9
Un bon rapport qualité prix légèrement excentré
Pros:

Un bon classique un peu vieillot parfait pour visiter Londres

Cons:

Pas de petit déj
Buffet

2026-05-31 via Nuitee
D
Daniel family_with_children gb
10
2026-05-31 via Nuitee
M
MR. NOEL extended_group ph
8
2026-05-31 via Nuitee
E
Emma family_with_children gb
8
Great property for the price, clean and comfortable. Only a short walk to tube station.
Pros:

Great location, staff were very helpful and welcoming.

2026-05-31 via Nuitee
R
Ramon solo_traveller gb
9
Pros:

Ideal location, staff very friendly and helpful, a cooked breakfast would be lovely but didn't detract from our stay.

Cons:

Basic breakfast

2026-05-28 via Nuitee
الصبحي solo_traveller om
2
Pros:

Good location and provide simple breakfast for free

Cons:

Room we have stayed has an issue (No Hot Water).
One staff at night shift unfriendly and fully unrespective.

2026-05-27 via Nuitee
E
Eric family_with_children fr
8
Personnel agréable et attentionné chambre correcte hôtel très bien situé
Pros:

Le petit déjeuner était toujours le même dommage ça pourrait varier un peu parce que au bout de quelques jours c'est monotone mais le personnel qui servait le petit déjeuner était vraiment sympathique et toujours attentionné la salle était très propre et agréable

Cons:

Ce qui pourrait être amélioré vraiment c'est la salle de bain pas assez d'aération et on voit bien que c'est une salle de bain qui commence à avoir bien quelques années elle n'est plus d'actualité avec les bacs un rebord et le miroir qui n'est pas éclairé correctement impossible de se maquiller ou se coiffer dans le miroir. C'est une salle de bain qui doit dater des années 80-90

2026-05-26 via Nuitee
S
Sezai solo_traveller gb
2
2026-05-25 via Nuitee
D
Dario family_with_children it
8
Soddisfacente
Pros:

La posizione

Cons:

Si pagava per vedere la TV non mi hanno cambiato la biancheria per il bagno asciugacapelli fuori dal bagno

2026-05-25 via Nuitee
Колева family_with_children bg
10
2026-05-24 via Nuitee
D
Della family_with_children gb
8
2026-05-24 via Nuitee
R
Rafael couple pt
5
Pros:

The location was great, the staff were super kind, and the breakfast was great

Cons:

The rooms got really hot, one of the towels was dirty. The water at the bathtub didn’t heat up. We were asked to leave the key at reception when going out. When we asked for it when coming back another person was there and didn’t ask for any kind of id or proof that the room was ours, which led to some concerns that someone else could potentially enter our room.

2026-05-24 via Nuitee
J
Jan extended_group cz
8
Pros:

Poloha hotelu a typicka architektura

Cons:

Slabá a jednotvárná snídaně

2026-05-23 via Nuitee
D
Daniil extended_group il
7
2026-05-22 via Nuitee
E
Eva family_with_children se
5
Ok, men inte toppen.
Pros:

Frukosten var klassiskt engelsk. Inget fel på den. Hotellet låg bra till avseende tunnelbana och buss.

Cons:

Standarden på rummet var sämre. Trasig belysning i badrummet. Luktade avlopp i badrummet. Fanns spindelnät i hörn och vinklar.

2026-05-21 via Nuitee
V
Vanda solo_traveller pt
8
2026-05-21 via Nuitee