Hilton Garden Inn Orlando East - UCF Area

Hotels
•
Hilton Garden Inn
8.2 (407 reviews)
1959 North Alafaya Trail , Orlando , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff
Cleanliness of public areas
Cons:
Poor maintenance
High food prices

Categories

Cleanliness
7.78
Some reviews indicated cleanliness issues, such as poor maintenance and dated furniture.
Service
9.25
Multiple reviews praised the staff for being professional, friendly, and accommodating.
Location
8.79
The hotel is well-located near UCF’s campus, making it convenient for guests.
Room Quality
7.24
The rooms had some comfort issues, such as uncomfortable beds and poor maintenance.
Amenities
8.27
The hotel offers basic amenities, but some guests mentioned high restaurant prices.
Value for Money
8.23
Guests feel the value is reasonable, with some criticism over high food prices.
Food and Beverage
7.28
Several guests noted that the breakfast offerings were not impressive, with cold food noted.
Overall Experience
8.75
Despite some negatives, many guests reported a good experience overall, especially due to the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Convenient Location near UCF
Located less than 2 miles from the University of Central Florida, Hilton Garden Orlando offers easy access to nearby attractions like the Orlando Clinical Research Center and Bithlo Motorsports.

Relaxing Amenities
Unwind at the outdoor pool or stay active at the fitness centre during your stay. Indulge in freshly prepared breakfasts and complimentary dinners at the Great American Grill, available Monday through Thursday.

Convenience at Your Fingertips
For added convenience, visit the Pavilion Pantry for a variety of packaged items perfect for in-room preparation. Experience comfort and productivity at Hilton Garden Orlando.

Book your stay now for a memorable Orlando experience at Hilton Garden Orlando!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 407 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
6
661patrickb • Family
4
Good location. But very dirty
Pros:

This is a very old and dirty hotel. We found a roach in the bathroom and hair and dirt everywhere. Stains on the sheets. It seems recently painted. The lobby smells of Lysol but the rest of the hotel smells musky. Our key stopped working and the front desk employee that had to get off his TikTok videos to assist seemed irritated about resetting our key. Everything is just run down and uncleaned. We wore our flip flops the entire time. We also bought cleaning supplies and hand soap and towels from the store. The place they put your “clean towels” is un cleaned and dirty and dusty. Needs a real deep clean.

2026-05-26 • via Tripadvisor
C
Craig • couple • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-05-23 • via Nuitee
E
Euridicy • couple • us
10
We have stayed at this hotel previously and it has always been wonderful with great service
Pros:

Facility is great. The representative at the front desk was wonderful. The breakfast buffet was great too.

Cons:

Non Applicable - Everything was great.

2026-05-07 • via Nuitee
4
463kellyo • Solo travel
6
Puts the meh in memorable
Pros:

Check in was seamless. Disappointed to discover breakfast isn’t included. The hallways are a bit grim with harsh, industrial lighting. The room definitely smells … off. Like something is lurking under the baby powder scent. The ac isn’t amazing and there is a LOT of road noise. The bed seems comfortable enough. It’s okay but I’m glad it’s only one night.

2026-05-04 • via Tripadvisor
V
Valeriia • extended_group • us
8
Pros:

Good

2026-05-04 • via Nuitee
W
Wayne • solo_traveller • us
10
Pros:

The location

Cons:

Pillows were too soft, the shower had bad spots and just seemed to be old not renovated up to date.

2026-04-28 • via Nuitee
I
Irfan • solo_traveller • us
1
Terrible
Pros:

The location was okay.

Cons:

The AC didn’t work and I had to call the repairman by 2am. They couldn’t fix the issue and gave me a big fan which was making noises when turned on. My stay was terrible.

2026-04-20 • via Nuitee
E
Ed • family_with_children • us
10
Pros:

GREAT!

2026-04-20 • via Nuitee
V
Victor David • couple • us
10
Pros:

The staff is always excellent

2026-04-19 • via Nuitee
L
Lonora • family_with_children • us
10
2026-04-05 • via Nuitee
G
Georgina • family_with_children • us
9
Super nice and quite place to stay.
Pros:

The staff was super friendly and attentive. Also, the room was spacious and CLEAN. Much appreciated that.

Cons:

A misunderstanding on my second day of stay. I made the reservation separately, and the hotel and booking charged for the stay. I must dispute the double charge.

2026-03-30 • via Nuitee
M
MARIA • solo_traveller • us
10
Pros:

It was very clean and great customer service

2026-03-27 • via Nuitee
C
Cedric • solo_traveller • us
9
2026-03-25 • via Nuitee
K
KATHY • couple • us
7
Nice hotel but not memorable
Pros:

Clean, comfortable mattress, pleasant staff

Cons:

Water pressure in shower was terrible, coffee machine in room didn’t work, air conditioner inconsistent , gym equipment was broken

2026-03-24 • via Nuitee
B
Brian • couple • us
9
Pros:

Thanks

2026-03-10 • via Nuitee
E
Ebony • solo_traveller • us
8
2026-03-01 • via Nuitee
S
Samuel • couple • us
3
Pros:

liked the location,

Cons:

The hotel overall did not meet our standards that of Hilton other sites, it was out of date, they gave away my original prior booked room and attempted to satisfy my wife and I by providing us,a Jr suite, although it turned out to be a handicapped room!

2026-03-01 • via Nuitee
R
Robert • solo_traveller • us
9
Very nice people
Cons:

Six dollars for a bottle of Coors light plus a mandatory 20% tip is a little steep

2026-02-11 • via Nuitee
G
Gary • couple • us
7
Pros:

Close to everything

2026-02-11 • via Nuitee
B
Brown • extended_group • us
7
Pros:

It was clean and safe

Cons:

I wasnt there long emough to notice

2026-01-29 • via Nuitee