Hilton Madison Monona Terrace

Hotels
•
Hilton Hotels & Resorts
8.4 (187 reviews)
9 East Wilson Street , Madison , US
+1 608-255-5100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location / lake views
Direct connection to Monona Terrace
Friendly/helpful staff
Spacious rooms and lobby
Comfortable beds and seating
Nice views from higher floors
Good restaurant and dining staff
14th-floor coffee maker
Cons:
Dirty rooms / dust / unvacuumed carpets
Bathroom vents dirty
Broken refrigerator
Electrical outlets and bedside charging lacking
Elevator loud or getting stuck
Perceived overpricing / poor value
Parking and pet-related issues
Inconsistent treatment for special occasions

Categories

Cleanliness
6.8
Multiple reviews note dirty rooms, dust, carpet edges unvacuumed, and dirty bathroom vents; cleanliness is a clear weak point despite some guests reporting clean rooms.
Service
9.2
Staff frequently described as smiling, helpful and 'great' (including praise for specific staff in the dining room), though there are isolated reports of indifferent handling of a special request.
Location
9.6
Repeatedly praised as a perfect/central location with excellent lake views and direct connection to Monona Terrace.
Room Quality
8
Rooms described as comfortable and spacious with good views and furnishings, but issues such as non-working refrigerator, limited bedside tables/outlets and occasional dirt reduce the score.
Amenities
7.6
Mixed amenities feedback: useful features like a 14th-floor coffee maker noted, but problems reported with elevators, in-room outlets/reading lamps and a broken refrigerator.
Value for Money
7.4
At least one guest explicitly called the stay overpriced for a mandatory two-night booking; positives (location, service) help but value perception is below average.
Food and Beverage
8.8
Restaurant and dining staff receive positive mentions (spacious restaurant, specific staff praised), with no significant negative food/beverage reports.
Overall Experience
9.8
Overall sentiment leans positive due to outstanding location, good staff and comfortable rooms for many guests, though cleanliness and elevator issues temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Prime Location
Located in downtown Madison, the Hilton Madison Monona Terrace offers unparalleled convenience being connected to the Monona Terrace Convention Center and within walking distance to key attractions.

Scenic Views and Nearby Attractions
Enjoy breathtaking views of Lake Monona and easy access to iconic landmarks like the State Capitol and Henry Vilas Zoo. Explore the vibrant University of Wisconsin-Madison campus and the bustling State Street just a short stroll away.

Luxurious Amenities
Indulge in exquisite dining at The Audrey Kitchen + Bar, stay active with access to walking trails, and maintain your fitness routine at the modern fitness center. Unwind at the indoor pool for a relaxing experience.

Book your stay at the Hilton Madison Monona Terrace now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Guest Reviews

8.4
Based on 187 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.6
Room Quality: 8
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 8.8
Overall Experience: 9.8
V
Valeria • extended_group • br
8
2026-10-08 • via Nuitee
J
JOHN • couple • us
4
overprice for the 2 days mantadory stary
Pros:

the areas

Cons:

the room was very dirty, dust everywhere, carpets need to be edge vacuum, bathroom vents dirty, electriacal outlets by bed did not work, refrigerator did not work

2026-10-07 • via Nuitee
K
Karl • couple • us
5
Pros:

Nice location

Cons:

The elevator was loud in our room

2026-09-15 • via Nuitee
X
xiangying • extended_group • ca
9
2026-08-29 • via Nuitee
M
Melinda • family_with_children • us
9
2026-08-19 • via Nuitee
D
Doug • couple • us
2
Great location but not up to Hilton standards. Needs reliable elevator and freshening up.
Pros:

Location and view of Lake Monona

Cons:

Getting stuck in the elevator.

2026-08-10 • via Nuitee
V
Valentina • family_with_children • it
9
Madison da Visitare!
Pros:

Si trova collegato direttamente alla Monona Terrace, bellissima vista, ottima posizione centrale, silenzioso e accogliente, personale sempre sorridente e disponibile, Melania in sala Top, un saluto!!

2026-08-08 • via Nuitee
E
Eric • couple • us
10
Fantastic location
Pros:

Staff was great

2026-07-14 • via Nuitee
M
Michael • couple • us
10
Very nice stay. Will come back
Pros:

Very clean rooms and spacious lobby and restaurant

Cons:

Everything was to my liking.

2026-07-07 • via Nuitee
P
Paula • solo_traveller • us
8
Pros:

room. view. bed comfortable

Cons:

pets.parking

2026-07-06 • via Nuitee
R
Roberts • couple • us
3
Special trip, made to feel like an annoying customer.
Pros:

The location is perfect, rooms are fine.

Cons:

I was very clear in the booking it was our engagement, and when the host asked if there was anything special with the trip I said we got engaged 30 minutes earlier, he said "cool" and put us in a corner room with an awful view.... Really made us feel special

2026-06-19 • via Nuitee
J
Jordan • couple • us
4
The stay was good, although parking is overpriced and everything is an extra fee. The reason for my negative review is t
2026-06-17 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-06-14 • via Nuitee
M
Minna • extended_group • us
8
Great location, comfy room, poor reading lights.
Pros:

Perfect location, nice large room, beautiful views of the lake. The beds, chair and couch were comfortable and there was a good desk where you can work.

Cons:

There was a bedside table on only one side of the bed, no charging outlet near my side of the bed, no reading lamp on my side of the bed.

2026-05-12 • via Nuitee
J
Judy • couple • us
8
Pros:

view and 14th floor coffee maker.

2026-05-10 • via Nuitee
S
Saskia • extended_group • de
8
Pros:

Gute Lage

Cons:

Laute Klimanlage, Frühstück zum Osterbrunch musste zur Hälfte bezahlt werden, obwohl es gebucht war

2026-04-30 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-04-28 • via Nuitee
G
Grayson • couple • us
10
Nice comfy room, great staff
Pros:

Great staff, great location, cool vibes. Beds were very comfortable.

Cons:

Bedsheets had a couple small stains on them, the bathtub also still had some “stuff” remaining. Everything else was clean though

2026-04-25 • via Nuitee
K
Kelli • solo_traveller • us
9
2026-04-11 • via Nuitee
L
Lindsey • family_with_children • us
8
Appreciated the hospitality and security.
Pros:

Great view. Very walkable location to the capital and restaurants.

Cons:

The smell. Not an ideal scent.

2026-04-03 • via Nuitee