Hilton Nashville Downtown

Hotels
•
Hilton Hotels & Resorts
9 (1109 reviews)
121 4th Avenue South , Nashville , US
+1 615-620-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent central location (near Bridgestone Arena/Broadway)
Clean rooms and comfortable beds
Convenient walking distance to attractions and venues
Friendly, helpful staff and valet (mostly)
Good breakfast selection and lounge/coffee shop
Valet and easy event access
Cons:
Some rooms show wear and tear / dated furnishings
Occasional room issues: AC not cold enough, nonworking sockets, shower door leaks
Isolated cleanliness issues (room smelled like urine reported)
Underwhelming food for some guests
Parking fee considered expensive ($60 cited)
Noise at night due to proximity to Broadway
Occasional unhelpful valet or staffing hiccups
Some amenities/staff at breakfast noted as subpar

Categories

Cleanliness
8.9
Multiple reviews call the property very clean and comfortable, though a small number of rooms had issues (one reported a urine smell, a shower door leak and occasional wear) so cleanliness is strong but not perfect.
Service
9.4
Staff and valet are frequently praised (friendly, helpful valet/valet loved); isolated reports of an unhelpful valet and some breakfast-staff issues lower the score slightly.
Location
9.7
Consistently highlighted as excellent — steps from Bridgestone Arena/Broadway, highly walkable to attractions and convenient for events.
Room Quality
8.4
Rooms are generally in good condition and comfortable, but several guests noted dated furnishings, visible wear and tear, AC not cold enough, nonworking sockets and water control issues (shower door).
Amenities
9
Good on-site amenities cited (breakfast, lounge, coffee shop, restaurant option); some guests noted missing items (e.g., no sleepers) and occasional staff/service gaps.
Value for Money
8.4
Value is mixed: location and cleanliness support good value for many, but complaints about price, parking fees (e.g., $60) and one guest disappointed by food given the price pull this down.
Food and Beverage
8.6
Breakfast is frequently praised (many choices, excellent), but there are isolated complaints of underwhelming food and breakfast service/staff problems.
Overall Experience
9.6
Majority of guests report a very positive stay and intent to return or recommend; a few operational/room-quality issues tempered otherwise strong overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious All-Suite Hotel Near Country Music Hall of Fame

Convenient Location: Situated next to the Country Music Hall of Fame, our all-suite hotel provides easy access to top Nashville attractions. Explore the Nashville Convention Center and Bridgestone Arena just moments away, along with a variety of dining and entertainment options within walking distance.

Thoughtful Amenities: Enjoy a comfortable stay with our signature Serenity beds and modern fitness center. Our knowledgeable concierge services are available to enhance your experience.

On-Site Services: Take advantage of on-site car hire services and dining options for added convenience during your stay.

Book your stay at the Hilton Nashville Downtown for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1109 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.7
Room Quality: 8.4
Amenities: 9
Value for Money: 8.4
Food and Beverage: 8.6
Overall Experience: 9.6
J
Jody • couple • us
10
2026-10-29 • via Nuitee
M
McGuire • couple • us
10
Pros:

Location

Cons:

I couldn't stay longer

2026-10-29 • via Nuitee
D
david • couple • us
10
2026-10-24 • via Nuitee
M
MANOJ KUMAR • solo_traveller • ae
9
2026-10-22 • via Nuitee
A
Adam • family_with_children • us
2
For the price I paid I was extremely disappointed with the overall experience.
Pros:

Location was fine.

Cons:

But food was very underwhelming. We only got the breakfast because it was complimentary because of waiting for the room to check in . Would have been disappointed had I paid.

2026-10-20 • via Nuitee
F
Felix • couple • us
9
It was perfect!
Pros:

Great location!!

Cons:

Nothing

2026-10-20 • via Nuitee
M
Melissa • family_with_children • us
10
Very convenient
Pros:

It was very convenient for what we came to Nashville for, a concert at the arena which was right across the street.

2026-10-19 • via Nuitee
F
Fitzgerald • couple • us
10
Highly recommend!
Pros:

I loved the convenience of the location. From now on, I'll stay here every time. We didn't eat at the restaurant but I like having the option.

Cons:

The air conditioner didn't get as cold as I normally like but it was still pretty cool.

2026-10-16 • via Nuitee
M
monica • extended_group • us
10
2026-10-13 • via Nuitee
C
Charrisse • extended_group • us
9
I would stay again.
Pros:

The location was perfect. Short distance from airport and I could walk pretty much everywhere I needed to go.

Cons:

The sockets by the bed did not work.

2026-10-12 • via Nuitee
J
John • extended_group • us
10
2026-10-07 • via Nuitee
G
Gabriel • couple • us
10
Our trip was amazing!! The only thing is when we arrived a young man on valet was not very helpful with information abou
Pros:

LOVED the location to everything, bars, shopping, freeway.

Cons:

Well there is only one drive in entrance we had access to which makes it difficult to enter since it’s literally the pedestrian crossing and makes it really hard being one lane and trying to make a left. There looks to be another entrance on the opposite side of the hotel but that was closed off for some reason don’t understand why.

2026-09-19 • via Nuitee
J
Jason • family_with_children • us
10
2026-09-19 • via Nuitee
M
Mario • solo_traveller • br
8
Tudo muito bom.
Pros:

Localização

Cons:

Preço

2026-09-17 • via Nuitee
T
Tonya • extended_group • us
7
We had a good time but room smelled like pee
Pros:

Right there next to Bridgestone arena

Cons:

Our room smelled like pee

2026-09-14 • via Nuitee
G
Gavin • extended_group • us
10
2026-09-11 • via Nuitee
J
Jack • family_with_children • us
10
Had a great time in Nashville.
Pros:

The breakfast was excellent. Many choices

Cons:

Everything was great

2026-09-08 • via Nuitee
F
French • couple • us
10
Pros:

Very clean and staying right close to broadway made it so we didn’t have to drive anywhere

2026-09-07 • via Nuitee
C
Cynthia • couple • us
10
2026-09-06 • via Nuitee
M
Michael • couple • us
9
Great weekend in Nashville. Wife and I had not stayed downtown in quite sometime. Enjoyed the energy and availability an
Pros:

Access to desired locations was great! Property was really nice. Lobby area was great to hang out and enjoy the lounge, coffee shop and restaurants.
Lots of cool spaces to kick back and relax. The furniture was comfortable but some of it was showing some wear and tear.
The King room we stayed in was in good condition but again showing some wear and tear and a bit dated. The view over the park was nice and enjoyed being able to see parts of downtown.

Cons:

Some areas a bit dated and furniture showing some wear and tear.

2026-09-06 • via Nuitee