Hilton Nashville Downtown

Hotels
•
Hilton Hotels & Resorts
9 (1307 reviews)
121 4th Avenue South , Nashville , us
+1 615-620-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
High breakfast prices
Issues with incidental charges

Categories

Cleanliness
9.16
The room was really clean.
Service
9.13
Melody, who checked us in, was very pleasant, and the valets were helpful.
Location
10
The location is in the heart of downtown Nashville, across from Bridgestone Arena.
Room Quality
9.17
The room was lovely with a separate sitting area.
Amenities
8.12
The breakfast buffet seemed high for what was offered.
Value for Money
8.65
The price was competitive, but slightly higher than preferred.
Food and Beverage
8.61
The omelet station was a nice touch, but not much variety for the price.
Overall Experience
9.16
Overall great experience, will definitely be back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:47

Property Description

Luxurious All-Suite Hotel Near Country Music Hall of Fame

Convenient Location: Situated next to the Country Music Hall of Fame, our all-suite hotel provides easy access to top Nashville attractions. Explore the Nashville Convention Center and Bridgestone Arena just moments away, along with a variety of dining and entertainment options within walking distance.

Thoughtful Amenities: Enjoy a comfortable stay with our signature Serenity beds and modern fitness center. Our knowledgeable concierge services are available to enhance your experience.

On-Site Services: Take advantage of on-site car hire services and dining options for added convenience during your stay.

Book your stay at the Hilton Nashville Downtown for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1307 reviews
Cleanliness: 9.16
Service: 9.13
Location: 10
Room Quality: 9.17
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.16
E
ERIK • couple • us
8
We would stay there again. Just want a nicer room.
Pros:

We enjoyed the breakfast and the area.

Cons:

Shower door allowed too much water to get to the floor. Furniture wasn’t in the best looking shape.

2026-08-27 • via Nuitee
A
Adrian • solo_traveller • us
10
2026-08-25 • via Nuitee
H
Higgins • couple • us
8
Very pleased!! Love valet!
Pros:

Literally stepped out straight to Bridgestone!!

Cons:

Beautiful property!!

2026-08-25 • via Nuitee
M
Michele • couple • us
7
Getaway Weekend
Pros:

Location was so convenient to Bridgestone and Broadway.

Cons:

Furnishings such as sofa and chair needed some love. Parts were worn and very visible. Air conditioning needed to be cooler.

2026-08-24 • via Nuitee
P
Patricia • couple • us
8
Clean comfortable $$$
Pros:

Location and safety

Cons:

Parking price $60 for one night stay

2026-08-24 • via Nuitee
L
Lana • solo_traveller • us
9
Pros:

The morning employees inside the hotel were nice.

Cons:

(9am Friday on the 21st morning) Valet were rude and just letting people pull in and just park right outside the door. We had to ask them to move a car so we could move our car that they brought up in order to make the round turn. They treated us like we inconvenienced them.

2026-08-22 • via Nuitee
C
Christopher • couple • us
10
excellent stay i would stay there again
Pros:

everything

Cons:

nothing

2026-08-20 • via Nuitee
D
Douglas • couple • us
9
I will stay here on my next trip
Pros:

Early check in was great . Extended parking for large truck was great. Valet personnel were very helpful.

2026-08-18 • via Nuitee
P
Paul • family_with_children • us
10
Exceeded my expectations, if I had any expectations. Staying at a Hilton I knew everything would be
Pros:

Every single staff member I interacted exceeded my expectations

Cons:

There was nothing that I didn't like. They had the best big giant pillows in my bed that I've had in a hotel in a long time

2026-08-18 • via Nuitee
S
Sabrena • couple • us
10
Pros:

Every thing was excellent

2026-08-17 • via Nuitee
H
H1696XPbrookem • Family
10
Catherine! 10/10!
Pros:

Catherine at the front desk made my check in experience for my mom and i extremely smooth! After commuting from Chicago, she accommodated us with anything we needed. Room was great, service was a plus.

2026-08-14 • via Tripadvisor
N
N4935THnathand • Family
10
Wedding Elopement
Pros:

First time to Nashville Downtown Hilton. Catherine was excellent, welcoming and very kind with our check in ! Made our wedding extra memorable.

2026-08-13 • via Tripadvisor
M
Melissa • solo_traveller • us
10
Pros:

Exceptional location!

2026-08-13 • via Nuitee
G
GPSooner32 • Business • Decatur, Texas
10
Great Service and location
Pros:

My stay at the Hilton in Nashville was absolutely amazing! The service throughout my visit was exceptional, but I especially want to recognize Catherine and Rachel at the front desk. Their customer service was second to none. They were incredibly friendly, welcoming, professional, and went above and beyond to make sure my stay was enjoyable.

It’s great service like this that makes a hotel stay truly memorable. Thank you, Catherine and Rachel, for making my experience such a positive one. I highly recommend this Hilton and will definitely stay here again when I’m in Nashville!

2026-08-12 • via Tripadvisor
R
R9638PDamyl • Business
10
Front Desk Help
Pros:

Catherine was amazing at helping with our printing needs. Thank you again Catherine we appreciate you! DG Family R81

2026-08-11 • via Tripadvisor
Y
Y3125LNmichellep • Business
10
Front desk Catherine Amazing 👏
Pros:

Catherine Brennan is amazing! Her willingness to assist us to print awards goes above and beyond. We appreciate you!! Region 81 DG

2026-08-11 • via Tripadvisor
H
Heather • couple • us
8
2026-08-11 • via Nuitee
T
Terence • couple • gb
10
Best location in Nashville. Loved the stay.
Pros:

Absolutely fantastic stay – perfect location for Nashville!

I genuinely could not fault this property. I stayed here with my elderly mum, who uses a mobility wheelchair, and we had absolutely no issues getting to and from our suite. The hotel was very accessible, which made such a difference and gave us complete peace of mind during our stay.

The hotel was spotlessly clean, the staff were incredibly friendly and knowledgeable, and the quirky bar was a lovely touch. The location is absolutely perfect — just far enough off Broadway to feel a little more peaceful, but close enough to walk everywhere. We particularly loved that the surrounding streets were well lit, which made us feel very safe when walking back in the evening.

What really stood out to me was how comfortable and at home I felt there. I’ve now been back in the UK for three days and, honestly, I already feel like I need to be back at the Hilton! 😂 That says everything about how much I enjoyed our stay.

Thank you to the whole team for making our Nashville trip so special. I would happily stay here again and would highly recommend it, especially to anyone looking for a fantastic, accessible hotel in the heart of Nashville.

Cons:

I liked it all.

2026-08-10 • via Nuitee
J
Johnny • solo_traveller • us
9
2026-08-10 • via Nuitee
O
Olivia • solo_traveller • us
8
9/10, but make sure they don't lose your reservation
Pros:

The location was amazing - we were in town for a concert and really loved that we were able to walk to Bridgestone Arena from the hotel's front doors. The hotel was clean, the staff was kind, and we're overall pleased with the space as a whole.

Cons:

Unfortunately, we had a hiccup at check in, where they couldn't find our booking because their internal system doesn't talk to Booking's system. They tried to say that they were overbooked and didn't know if a room would be available, but when I pulled receipts of my booking and paying for a room with them 6 months ago through booking, they were able to "make it happen" (providing me with the room that I paid for). If they're going to continue to work with third party systems, they need to make sure they're actually paying attention to them for the ease of their guests.

2026-08-06 • via Nuitee