Hilton Nashville Downtown

Hotels
•
Hilton Hotels & Resorts
9 (1188 reviews)
121 4th Avenue South , Nashville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
High breakfast prices
Issues with incidental charges

Categories

Cleanliness
9.16
The room was really clean.
Service
9.13
Melody, who checked us in, was very pleasant, and the valets were helpful.
Location
10
The location is in the heart of downtown Nashville, across from Bridgestone Arena.
Room Quality
9.17
The room was lovely with a separate sitting area.
Amenities
8.12
The breakfast buffet seemed high for what was offered.
Value for Money
8.65
The price was competitive, but slightly higher than preferred.
Food and Beverage
8.61
The omelet station was a nice touch, but not much variety for the price.
Overall Experience
9.16
Overall great experience, will definitely be back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:47

Property Description

Luxurious All-Suite Hotel Near Country Music Hall of Fame

Convenient Location: Situated next to the Country Music Hall of Fame, our all-suite hotel provides easy access to top Nashville attractions. Explore the Nashville Convention Center and Bridgestone Arena just moments away, along with a variety of dining and entertainment options within walking distance.

Thoughtful Amenities: Enjoy a comfortable stay with our signature Serenity beds and modern fitness center. Our knowledgeable concierge services are available to enhance your experience.

On-Site Services: Take advantage of on-site car hire services and dining options for added convenience during your stay.

Book your stay at the Hilton Nashville Downtown for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1188 reviews
Cleanliness: 9.16
Service: 9.13
Location: 10
Room Quality: 9.17
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 8.61
Overall Experience: 9.16
A
Angie • couple • us
10
2026-06-11 • via Nuitee
D
David • couple • us
10
Great
Pros:

Location was amazing staff was super friendly and helpful room was clean and comfy

2026-06-09 • via Nuitee
J
JAN • extended_group • us
9
Cons:

No microwave in the room

2026-06-08 • via Nuitee
P
Patrick • couple • us
9
Good location and comfortable accomodations.
Pros:

The breakfast was very good but a bit pricey at $55 for 2. We didn't do that the 2nd morning.

Cons:

No complimentary coffee in atrium.

2026-06-06 • via Nuitee
R
Rita • solo_traveller • ie
9
Pros:

Friendly staff. A bit expensive but couldn't get a better location...everything within walking distance.

Cons:

Bit pricey

2026-06-05 • via Nuitee
C
Cindy • family_with_children • us
10
2026-06-04 • via Nuitee
C
Carrie • family_with_children • us
10
I would highly recommend the Hilton downtown for your stay. We will definitely be back.!!
Pros:

How close it was to Broadway! The staff and the cleanliness of the hotel.

Cons:

There really wasn’t anything we didn’t like about it

2026-06-04 • via Nuitee
L
Lusk • couple • us
8
Pros:

Very clean.

Cons:

The fact you had to pay for breakfast.

2026-06-04 • via Nuitee
A
Annela • couple • us
10
Pros:

Close to concert hall, shops and bars

Cons:

Nice

2026-06-01 • via Nuitee
S
Steve • couple • us
10
Pros:

Location and amenities

2026-05-31 • via Nuitee
R
Renee • couple • us
1
Worst hotel experience of my life!
Pros:

I reserved a king suite with a bath tub, when I arrived (at 2pm) they said they only had a regular room with 2 beds….the two bed were basically no bigger than twin bed….there was no bath tub and the couch was torn up and old. We were supposed to get free breakfast while we were there and I got charged. I was also supposed to get a $50 room service credit….did not get. The elevators were not working correctly. They stopped at every floor going up and down….and we were on the 7th floor. It was so loud at night that we could not sleep…..and the toilet ran constantly ……ruined our whole trip and I’m very disappointed that I spent $1200 for 2 nights and it was the worst experience I have ever had. Business just don’t believe in customer service or having a quality product anymore. We spent a lot of money on this trip. I won’t ever stay there again or recommend anyone else does either.

Cons:

See above

2026-05-30 • via Nuitee
1
119pattyb • Couples • Nashville, Davidson County, Tennessee
8
Our Escape From Icemageddon
Pros:

We were lucky to get a room as the ice storm crippled our city with 250,000 power outages. Everyone was racing to find shelter with their pets and children. I’ve never seen so many dogs in a hotel.

We chose a room with a park view. We’ve stayed here many times and know that is the quiet side of the building, although Broadway was pretty much shut down so the noisy side was probably quiet too. I agree with the other reviewer, inside rooms are not a bad choice either.

Our room showed a lot of wear and tear. We haven’t stayed here in years and the furniture was in bad shape. Ripped couch, banged up wood and stains. Housekeepers were very hard to communicate with, most didn’t speak English. It is really time for a refurbishment, I think it’s been about 13 years. The bed was comfortable and we were nice and warm with internet and TV so we were happy.

We brought food from home and since we had a fridge we were able to have breakfast in our room. The club room had very limited offerings but was a nice place to sit and relax since we couldn’t go outside. And our favorite restaurant Il Mulino was right downstairs for dinner the four night we were there. All in all we were thankful we were able to get a room.

2026-05-29 • via Tripadvisor
K
Kimberly • solo_traveller • us
5
2026-05-27 • via Nuitee
T
Tracy • family_with_children • us
10
fantistic
Pros:

location was the best!

Cons:

There was nothing I did not like. Very good stay. I highly recommend

2026-05-27 • via Nuitee
N
Natasha • solo_traveller • us
9
Great Hotel
Pros:

Loved the location! Kitty was right beside the arena!

Cons:

The elevators took awhile and one was, and it was difficult to locate the stairs

2026-05-27 • via Nuitee
1
192guyb • Couples • Ottawa, Ontario
10
Comfortable stay at the Hilton Nashville Downtown hotel
Pros:

Great location to be near the bars on Broadway.

Large suites and great lobby and breakfast area

Denisa and as an excellent host at breakfast

2026-05-26 • via Tripadvisor
J
johnjG3338AT • Couples
10
Greatest time in Nashville
Pros:

Had breakfast with excellent service from
Denise

2026-05-26 • via Tripadvisor
D
Dvorak • family_with_children • us
10
I think everyone needs to experience broadway street in downtown nashville period the only thing tha
Pros:

Location was perfect for the reason we came here which was to walk to and from Downtown for the fun.

Cons:

Can't think of a thing.The staff was courteous and very helpful. The room was sparkling clean.The experience was wonderful.

2026-05-26 • via Nuitee
R
Renee • extended_group • us
10
Amazing!!!
Pros:

The staff

Cons:

Nothing

2026-05-26 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

It was clean and close to our venue.

Cons:

The elevator wait was very long.

2026-05-26 • via Nuitee