Hilton Garden Inn New Orleans Convention Center

Hotels
•
Hilton Garden Inn
8.3 (1906 reviews)
1001 South Peters Street , New Orleans , US
+1 504-525-0044

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple positive mentions)
Clean rooms and well-maintained facility
Excellent location near convention center, Canal/Bourbon Street
Comfortable rooms for many guests
Nice pool and on-site grill/amenities
Cons:
High and/or confusing parking fees; preference against valet
Inconsistent service: some rude receptionists and discourteous valet attendants
Occasional room issues: hard bed, malfunctioning AC, TV remote
Breakfast often not free or unavailable
Some noise/construction and occasional lobby noise
Billing/charge errors reported by guests

Categories

Cleanliness
9.2
Multiple reviews repeatedly note clean rooms and overall facility cleanliness (e.g., 'room was clean', 'Hotel was clean', 'the room was very clean and comfortable').
Service
7.8
Service is mixed: many reports of friendly and welcoming staff and standout front desk and pool staff, but several mentions of rude/unprofessional reception and discourteous valet attendants.
Location
9.2
Location is consistently praised (close to convention center, Canal Street, Bourbon Street, riverfront and local sites); occasional construction noise noted as temporary.
Room Quality
8
Rooms are often described as comfortable and clean, but some guests reported issues (hard/terrible bed for one stay, AC not working, TV remote problems), producing a generally positive but uneven score.
Amenities
8.2
Amenities receive positive mentions (pool, grill, breakfast service/waitstaff), but parking/valet arrangements and inconsistent breakfast availability reduce the score slightly.
Value for Money
6.5
Many guests complained about high parking fees, paid breakfasts and unexpected charges (one cited $55 parking and a mistaken $100 valet charge), leading to below-target value perception.
Food and Beverage
7.9
Food/breakfast service had strong individual positives (helpful waiter, decent breakfast) but repeated comments about breakfast not being free or unavailable and costs lower the rating.
Overall Experience
9.6
Overall stays are often described as very positive ('perfect stay', 'will return', 'awesome'), with friendly staff and clean rooms outweighing intermittent service and value issues for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just one block from the Morial Convention Center, the Hilton Garden Inn New Orleans Convention Center offers easy access to top attractions within walking distance. Guests can explore the French Quarter, Royal Street shopping, and St. Charles Avenue Street Car line conveniently from the hotel.

Modern Amenities
Enjoy spacious rooms equipped with today's conveniences at the Hilton Garden Inn. Guests can relax by the rooftop swimming pool with stunning city views, dine at the on-site restaurant, and take advantage of in-room microwaves and refrigerators. A convenient on-site store adds to the comfort of your stay.

Comfort and Convenience
Experience the perfect blend of comfort and convenience during your stay at the Hilton Garden Convention Center. Book now to enjoy a memorable New Orleans getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.3
Based on 1906 reviews
Cleanliness: 9.2
Service: 7.8
Location: 9.2
Room Quality: 8
Amenities: 8.2
Value for Money: 6.5
Food and Beverage: 7.9
Overall Experience: 9.6
P
Peggy • couple • us
10
2026-10-31 • via Nuitee
L
Larry • couple • us
10
The facility was very nice. We’ve stayed here on 2 different occasions and will return
Pros:

The staff was friendly and the room was clean

Cons:

The only available parking was across the street in the Fulton parking garage

2026-10-31 • via Nuitee
S
Steve • couple • us
10
2026-10-30 • via Nuitee
K
Katyria • couple • us
10
2026-10-29 • via Nuitee
G
Glen J • solo_traveller • us
10
Pros:

Location & hospitality were great. Loved the room! Great bed

Cons:

Construction across the street, but obviously is temporary

2026-10-26 • via Nuitee
M
Michelle • couple • us
5
2026-10-26 • via Nuitee
F
Fedra • couple • us
7
2026-10-25 • via Nuitee
H
higgins • couple • us
8
Pretty good for the night
Pros:

The facility was nice.the shower was great. The waiter we had for breakfast was great!

Cons:

The bed was terrible and hard. The lady that checked us in was very dry and rude acting. We hated the valet parking option and allowing someone to drive our vehicle.

2026-10-22 • via Nuitee
T
Tamarcus • solo_traveller • us
10
2026-10-22 • via Nuitee
S
Silvia • couple • us
10
2026-10-21 • via Nuitee
L
Laquasha • extended_group • us
10
2026-10-20 • via Nuitee
L
Liang • couple • us
1
2026-10-20 • via Nuitee
S
Shannon • extended_group • us
10
Perfect stay
Pros:

Free valet parking, friendly staff, clean rooms, comfortable beds

2026-10-20 • via Nuitee
A
Alma • family_with_children • us
10
2026-10-18 • via Nuitee
J
Jakhiaya • extended_group • us
10
2026-10-18 • via Nuitee
H
Hart • extended_group • us
10
2026-10-18 • via Nuitee
A
Amie • couple • us
10
2026-10-18 • via Nuitee
L
Lowonder • couple • us
10
2026-10-17 • via Nuitee
P
Philip • couple • us
10
2026-10-17 • via Nuitee
W
Woody • solo_traveller • us
10
Nice staff helpful
Pros:

Great for cruise dhips

Cons:

Na

2026-10-17 • via Nuitee