Hilton Garden Inn Charlotte Uptown

Hotels
•
Hilton Garden Inn
8.6 (686 reviews)
508 East Martin Luther King Jr. Boulevard , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Cons:
Noise issues
Limited breakfast options
Some rooms dirty

Categories

Cleanliness
8.23
Several mentions of clean facilities, though there were complaints of dirtiness in one review.
Service
9.2
Staff were described as friendly and helpful in multiple reviews.
Location
9.24
Positive comments about the location being convenient to tourist areas.
Room Quality
8.19
Generally positive remarks, but one review indicated that some rooms were noisy and worn out.
Amenities
8.72
Reviews noted clean properties and a bar in the lobby, though some amenities were critiqued.
Value for Money
8.68
Considered good value for the location and amenities offered by guests.
Food and Beverage
7.73
Limited breakfast options were mentioned, impacting score.
Overall Experience
8.8
Overall positive experiences shared, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:06

Property Description

Convenient Location
Situated in Charlotte's bustling banking and financial district, the Hilton Garden Inn Charlotte Uptown offers easy access to top attractions like the Charlotte Convention Center and Bank of America Stadium.

Modern Amenities
Enjoy the convenience of in-room microwaves and refrigerators during your stay at our hotel. Indulge in delicious dining at the Great American Grill restaurant and take advantage of our on-site convenience store.

Business-Friendly Services
Maximize productivity with our 24-hour business center and complimentary high-speed internet access. Whether you're here for work or leisure, our hotel provides the perfect blend of comfort and convenience.

Experience the best of Charlotte at Hilton Garden Inn Charlotte Uptown. Book your stay now for a memorable and stress-free trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 686 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
A
Alberto • solo_traveller • es
9
2026-06-19 • via Nuitee
E
Ethan • extended_group • us
10
Worry free and relaxing
Pros:

Had an issue with the fridge and the staff immediately fixed it. Everyone was incredibly friendly

2026-06-18 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-06-17 • via Nuitee
J
Jo • solo_traveller • us
10
Overall very pleased with this establishment in every aspect aside the parking expense.
Pros:

Room-10 , Staff-10 , Location-10 , Amenities-10 , etc. overall 5 stars of a possible 5 stars.

Cons:

While I can’t speak with any authority or knowledge of the parking situation in downtown Charlotte NC. I feel that $35 daily for a guest is excessive.

2026-06-16 • via Nuitee
N
Nichole • solo_traveller • us
10
Pros:

Staff was amazing, rooms was very comfortable. It was Close to convention center.

2026-06-15 • via Nuitee
J
Jalaisha • couple • us
8
Pros:

The staff was super nice and easy going. The hotel was clean and has a welcoming atmosphere.

Cons:

I don’t like that the breakfast wasn’t included with the hotel. You had to pay extra to be included with the breakfast. Plus it wasn’t stated no where while booking or during check in.

2026-06-12 • via Nuitee
M
Melanie • extended_group • us
9
2026-06-10 • via Nuitee
K
Katie • couple • au
10
Clean, cosy and comfortable
Pros:

Clean and comfortable

Cons:

Nothing I didn’t like

2026-06-07 • via Nuitee
S
Sandra • family_with_children • us
3
2026-06-06 • via Nuitee
J
Joshua • couple • us
6
2026-06-05 • via Nuitee
E
Ezema • couple • us
6
Pros:

The rooms were nice and clean.

Cons:

One of the staff while checking in wasn’t nice and very disrespectful.

2026-06-02 • via Nuitee
M
Mamoudou • couple • us
8
2026-06-02 • via Nuitee
S
shawnee • couple • us
8
I will stay again
Pros:

Everything went well. Will stay again

Cons:

No complimentary water

2026-06-01 • via Nuitee
W
William • couple • us
10
Clean and comfortable
Pros:

It was clean and comfortable.

Cons:

I didn’t have any complaints about this property.

2026-06-01 • via Nuitee
S
Shannon • couple • us
10
Pros:

The parking garage and room was cozy

Cons:

Remote was missing from our room, the front desk fella seemed annoyed about having to change our room for us

2026-06-01 • via Nuitee
S
Sarah • solo_traveller • us
8
Pros:

Front desk women was the best, so friendly and helpful. The location is perfect!

Cons:

My fridge didn't work at all, no exhaust fan in bathroom.

2026-05-28 • via Nuitee
M
Mark • solo_traveller • gb
7
Skip breakfast or go somewhere else!
Pros:

Location, staff and room were nice.

Cons:

Breakfast was truly awful. I would not feed my dog with it.

2026-05-26 • via Nuitee
M
Marcia • family_with_children • us
8
2026-05-22 • via Nuitee
S
Sawyer • solo_traveller • us
4
Adequate but disappointing, will look elsewhere in the future
Pros:

Convenient location, clean bed.

Cons:

Prices for add-ons do not match pricing on website. Might be genuine false advertising issues there. Things like parking or breakfast are significantly more expensive than nearby options, so they are over priced for the location. I requested late checkout and confirmed that twice with the hotel leading up to my stay and at check-in. Suddenly on that day it couldn't be accommodated (and again would have been more expensive than advertised). Room had random stains which seemed fairly old in several locations. Bathroom had water stains on ceiling and the toilet seat was so loose it was nearly off.

2026-05-20 • via Nuitee
L
Ludovic • solo_traveller • au
9
Pros:

Nice

Cons:

Breakfast could be little bit better

2026-05-17 • via Nuitee