Sandman Hotel Red Deer

Hotels
Sandman Hotel Group
7.5 (777 reviews)
2818 Gaetz Avenue , Red Deer , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Amenities under renovation

Categories

Cleanliness
6.14
Multiple mentions of cleanliness issues, including stains and inadequate room maintenance.
Service
8.61
Staff were frequently highlighted as amazing and helpful.
Location
8.65
Great location, convenient to amenities and close to venues.
Room Quality
7.1
Rooms were described as comfortable, some with modern renovations, but issues noted with cleanliness.
Amenities
6.63
Some amenities like the hot tub were out of service, but some rooms had nice features.
Value for Money
8.09
Overall considered fair value for the location and service provided.
Food and Beverage
7.14
Discount offered at a nearby restaurant, overall satisfaction not specifically mentioned.
Overall Experience
7.61
Guests expressed a mix of enjoyment and dissatisfaction, aligning with the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:15

Property Description

Convenient Location and Dining Options
The Red Deer Sandman Hotel, located just off the Queen Elizabeth II Highway, offers easy access to various attractions. Guests can enjoy upscale dining at the on-site restaurant, Moxies, or unwind at the Mbar Lounge.

Comfort and Recreation
Rooms at the hotel feature free Wi-Fi and spacious seating areas for relaxation. Guests can also take advantage of the indoor pool, hot tub, and fitness center for leisure and exercise.

Business and Leisure Amenities
For those traveling for work, the hotel provides a business center with fax, printing, and copying services. With Red Deer College nearby and the Bower Place Shopping Center within walking distance, the Red Deer Sandman Hotel caters to both business and leisure travelers.

Ready to experience comfort and convenience at the Red Deer Sandman Hotel? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 777 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
G
George solo_traveller ca
9
2026-06-24 via Nuitee
A
ASHLEY family_with_children ca
8
Pros:

The staff were very kind!

Cons:

I had to turn the how water on all the way for it to be luke warm, and there was no water in the vending machines (although this is 3rd party) - the gentleman at the front filled up my daughters bottle

2026-06-20 via Nuitee
J
J solo_traveller ca
9
Pros:

Nice room

Cons:

The bathtub drain was completely separated from its base.

2026-06-17 via Nuitee
S
Steve solo_traveller ca
7
Not bad
Pros:

The guy at the front desk (can't remember his name) was fantastic. Very friendly.

Cons:

My only issue with my stay is there was very little hot water for the shower. I like hot showers and this one got Luke warm. So if you like hot baths or showers you might want to go somewhere else. Other than that it was a good hotel.

2026-06-16 via Nuitee
R
Roger solo_traveller ca
9
2026-06-15 via Nuitee
W
Wayne couple ca
4
we won't be back
Pros:

no breakfast

Cons:

pillows were terrible, round like a ball and very hard.
when we booked we asked for a room on lower floor, close to elevator. the room we got was on the top floor and all the way to the end of the corridor. there were no instruction on howm to use the tv remote. tv channel guide was terrible to use.

2026-06-15 via Nuitee
C
Carolyn couple ca
3
2026-06-14 via Nuitee
N
Nithya couple ca
10
2026-06-13 via Nuitee
C
Candice solo_traveller ca
10
2026-06-08 via Nuitee
K
Kevin solo_traveller ca
8
2026-06-08 via Nuitee
W
William couple us
8
2026-06-06 via Nuitee
D
Denis solo_traveller ca
8
2026-06-05 via Nuitee
F
Fernando family_with_children ca
9
2026-06-02 via Nuitee
R
Ryan solo_traveller ca
8
Pros:

The employees were friendly and it was clean.

Cons:

The mattresses and pillows were not the most comfortable but OK and the elevator was extremely slow.

2026-06-01 via Nuitee
R
Robert family_with_children ca
3
Very poor not recommended
Pros:

Moxies next door

Cons:

Lobby /entrance very dirty- should have been a red flag
Credit card terminals not working at check in
Air conditioning in room 235 not working - cooler in hallways than than room
No screen on window- bugs come on
Tv in master room not working
Pool not available - chemical problem
No one at front desk to help- no manager on staff
Booked 2 nights - left after first night

2026-06-01 via Nuitee
I
Isabella couple ca
8
Pros:

Staff was very accommodating

Cons:

The a/c was tucked behind a desk so the rooms temperature didn’t regulate properly

2026-06-01 via Nuitee
P
Peter solo_traveller us
8
2026-05-31 via Nuitee
J
Jones extended_group ca
3
2026-05-26 via Nuitee
R
Rebecca family_with_children ca
6
Cons:

Sink was dirty, pool was honestly below par and dirty. The cribs should come with crib sheets for sanitary reasons.

2026-05-25 via Nuitee
F
Frankie solo_traveller ca
8
Great location and room
Pros:

Room and staff Dayton was very kind

Cons:

Nothing

2026-05-24 via Nuitee