Grand America Hotel

Hotels
9.4 (1146 reviews)
555 South Main Street , Salt Lake City , us
+1 801-258-6000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Luxurious, opulent rooms and decor
Very clean and well maintained
Excellent amenities: pools and fitness centre
Helpful valets, concierge and most staff
Convenient location near tram/free train
Spacious suites and comfortable beds
Cons:
Occasional unfriendly/front-desk staff reported
Street noise for lower-floor rooms
No microwave in some rooms / reported $40 microwave charge
High meal/restaurant prices
Some rooms described as lacking 'charm' (paper cups, sparse decor)

Categories

Cleanliness
9.7
Multiple guests explicitly note the hotel is very clean and well maintained (e.g., 'נקי מאוד', 'Clean and beautiful'), indicating excellent cleanliness throughout.
Service
9.5
Service is frequently praised (valets called 'awesome', 'very helpful and friendly staff', excellent concierge/doormen); one mention of an unfriendly front desk slightly tempers the otherwise excellent service record.
Location
9.3
Location repeatedly noted as excellent and convenient (near tram/free train, central), though a few reports mention street noise on low floors which lowers the perfect score slightly.
Room Quality
9.2
Rooms are described as opulent, spacious, luxurious with marble bathrooms and great views; some guests found certain rooms 'stark' or lacking charm and noted missing microwaves in some rooms.
Amenities
9.6
Strong amenities cited: excellent fitness centre, beautiful indoor and outdoor pools, restaurant options, parking and convenient transport access—overall standout amenity offering.
Value for Money
8.7
Generally a luxury price point; guests praise the quality but note higher meal prices and occasional extra charges (e.g., $40 microwave fee), reducing perceived value slightly.
Food and Beverage
9.2
Food and F&B receive very positive comments (delicious room service breakfast, excellent restaurant, standout ice cream), tempered by notes about higher meal prices.
Overall Experience
10
Overall sentiment is overwhelmingly positive—guests describe the hotel as world-class, elegant, romantic and luxurious, with many calling it exceptional or the best in the area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:25

Property Description

Luxurious Downtown Retreat

Full Service Spa and Elegant Rooms
Indulge in luxury with bathrobes, marble bathrooms, and 24-hour room service. Relax on your private balcony or pamper yourself at the full-service spa.

Gourmet Dining and Leisure Facilities
Savor American cuisine at the Garden Café or unwind at the Lobby Lounge. Stay active at the indoor pool, outdoor pool, or gym. Explore the city with ease using the hotel's tour desk and business center.

Ready to experience the epitome of luxury and comfort? Book your stay at Grand America Hotel for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 34 per day.

Location

Guest Reviews

9.4
Based on 1146 reviews
Cleanliness: 9.7
Service: 9.5
Location: 9.3
Room Quality: 9.2
Amenities: 9.6
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
L
Lucinda • family_with_children • gb
10
Perfect
Pros:

Good value

Cons:

Liked it all

2026-07-25 • via Nuitee
J
James • couple • us
10
2026-07-25 • via Nuitee
J
John • couple • be
10
Excellent Hotel which we can highly recommend.
Pros:

The property was exceptional in every way. Big plus to the car park and the low cost for parking or even valet parking.

Cons:

Nothing to dislike here.

2026-07-25 • via Nuitee
C
Carla • couple • fr
10
2026-07-22 • via Nuitee
I
Isabel • solo_traveller • us
10
Awesome
Pros:

Everything is on site.

2026-07-21 • via Nuitee
R
Richard • couple • us
10
If there was an 11 I’d give it to the Grand American
Pros:

We travel a lot. Our stay here ranks at the top of all hotels we’ve been in, including 5 star resorts. Everything is perfect. The grand atmosphere, the wonderful staff, beautiful surroundings, perfectly appointed rooms and attention to detail. Our highest recommendation to find a reason to visit Salt Lake City and definitely stay here.

2026-07-20 • via Nuitee
W
Wm Kelly • couple • us
10
2026-07-20 • via Nuitee
H
Harsh • couple • us
8
Not so grand any more, but still a pretty good hotel
Pros:

Room was spacious. Room service was decent. The in-room Nespresso machine was much appreciated. Parking was very convenient.

Cons:

Paper coffee cups would be okay jn a roadside motel but unacceptable in a hotel at this level. Not providing complimentary water means many guests will not hydrate themselves enough, which is particularly problematic in a dry elevation like SLC. The restaurant has been converted from an elegant dining room and nice menu to something that feels like a cheap diner with basic food. Even the Sunday buffet is more basic than before. Management has clearly made a business decision to “de-luxury” the hotel. It seems to be paying off for them- the hotel was full with vacationing families, kids running around, overcrowded pool. It feels more like a Holiday Inn than a “Grand” hotel. I hope they are turning a profit.

2026-07-19 • via Nuitee
C
Carla • couple • fr
10
2026-07-19 • via Nuitee
V
virginie • solo_traveller • fr
9
Pros:

⭐️⭐️⭐️⭐️⭐️

Magnifique hôtel 5 étoiles qui mérite clairement sa réputation.

Dès notre arrivée, nous avons été accueillis avec le sourire. Le check-in a été rapide, efficace et très professionnel. L'entrée de l'hôtel est absolument somptueuse et donne immédiatement le ton.

Nous avions réservé deux chambres : une chambre classique et une avec vue. Très bonne surprise, les deux bénéficiaient d'une belle vue et étaient spacieuses, élégantes et parfaitement entretenues.

Le parking est très pratique, avec le choix entre un parking en libre-service ou un service voiturier. L'accès direct à l'hôtel par ascenseur est un vrai plus.

Les équipements sont excellents, avec une piscine intérieure et une piscine extérieure très agréables. En soirée, un chanteur se produit au bar, ce qui crée une ambiance raffinée et très agréable pour terminer la journée.
.

Malgré ces quelques détails, notre séjour a été excellent. Un établissement luxueux, idéalement situé, avec un service irréprochable. Nous y reviendrions sans hésiter et le recommandons vivement.

Cons:

Quelques petits points pourraient toutefois être améliorés : la literie de la chambre classique est un peu étroite pour un hôtel de ce standing, et il est dommage qu'aucun peignoir ne soit mis à disposition pour se rendre à la piscine

2026-07-18 • via Nuitee
S
Shauna • couple • us
10
Pros:

The room was beautiful and felt special.

Cons:

nothing

2026-07-16 • via Nuitee
E
Eric • couple • fr
10
2026-07-16 • via Nuitee
W
Weiss • couple • us
10
The Grand America Hotel is a beautiful and comfortable hotel. I highly recommend.
Pros:

The Grand America Hotel was one of the nicest hotels we have stayed at. Even though it is a big hotel it felt like home. It was beautiful, very clean, spacious and comfortable. The Laurel Restaurant was very good and the service was excellent.

2026-07-14 • via Nuitee
C
Cristella • couple • us
10
2026-07-09 • via Nuitee
A
Andrey • solo_traveller • ru
9
2026-07-08 • via Nuitee
Z
Zehui • family_with_children • au
9
2026-07-08 • via Nuitee
A
Alan • couple • gb
8
Fantastic hotel let down by some of the staff
Pros:

Beautiful hotel with lovely rooms and facilities

Cons:

We found the staff to be less than welcoming, indifferent is the word I would use, starting from check in where we were left standing by a receptionist who left the desk half way through checking us in and didn’t return for a good length of time for so long in fact that her colleague had completed 2 check ins at the next desk before she returned.

2026-07-07 • via Nuitee
K
Karuna • solo_traveller • in
9
2026-07-07 • via Nuitee
M
Mayara • couple • us
10
Beautiful hotel, it’s like been in a museum.
2026-07-07 • via Nuitee
R
Rene • couple • nl
10
Heerlijke overnachting in klassiek en stijlvol hotel. Aanrader.
Pros:

Mooie klassieke uitstraling. Klantvriendelijk en gastvrij personeel. Goede prijs kwaliteit restaurant.

Cons:

Niets.

2026-07-06 • via Nuitee