Grand America Hotel

Hotels
9.4 (1146 reviews)
555 South Main Street , Salt Lake City , us
+18012586000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Luxurious, opulent rooms and decor
Very clean and well maintained
Excellent amenities: pools and fitness centre
Helpful valets, concierge and most staff
Convenient location near tram/free train
Spacious suites and comfortable beds
Cons:
Occasional unfriendly/front-desk staff reported
Street noise for lower-floor rooms
No microwave in some rooms / reported $40 microwave charge
High meal/restaurant prices
Some rooms described as lacking 'charm' (paper cups, sparse decor)

Categories

Cleanliness
9.7
Multiple guests explicitly note the hotel is very clean and well maintained (e.g., 'נקי מאוד', 'Clean and beautiful'), indicating excellent cleanliness throughout.
Service
9.5
Service is frequently praised (valets called 'awesome', 'very helpful and friendly staff', excellent concierge/doormen); one mention of an unfriendly front desk slightly tempers the otherwise excellent service record.
Location
9.3
Location repeatedly noted as excellent and convenient (near tram/free train, central), though a few reports mention street noise on low floors which lowers the perfect score slightly.
Room Quality
9.2
Rooms are described as opulent, spacious, luxurious with marble bathrooms and great views; some guests found certain rooms 'stark' or lacking charm and noted missing microwaves in some rooms.
Amenities
9.6
Strong amenities cited: excellent fitness centre, beautiful indoor and outdoor pools, restaurant options, parking and convenient transport access—overall standout amenity offering.
Value for Money
8.7
Generally a luxury price point; guests praise the quality but note higher meal prices and occasional extra charges (e.g., $40 microwave fee), reducing perceived value slightly.
Food and Beverage
9.2
Food and F&B receive very positive comments (delicious room service breakfast, excellent restaurant, standout ice cream), tempered by notes about higher meal prices.
Overall Experience
10
Overall sentiment is overwhelmingly positive—guests describe the hotel as world-class, elegant, romantic and luxurious, with many calling it exceptional or the best in the area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:25

Property Description

Luxurious Downtown Retreat

Full Service Spa and Elegant Rooms
Indulge in luxury with bathrobes, marble bathrooms, and 24-hour room service. Relax on your private balcony or pamper yourself at the full-service spa.

Gourmet Dining and Leisure Facilities
Savor American cuisine at the Garden Café or unwind at the Lobby Lounge. Stay active at the indoor pool, outdoor pool, or gym. Explore the city with ease using the hotel's tour desk and business center.

Ready to experience the epitome of luxury and comfort? Book your stay at Grand America Hotel for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 34 per day.

Location

Guest Reviews

9.4
Based on 1146 reviews
Cleanliness: 9.7
Service: 9.5
Location: 9.3
Room Quality: 9.2
Amenities: 9.6
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
N
Natasha • couple • us
8
2026-07-04 • via Nuitee
R
ROBIN • couple • us
10
Hotel wax wonderful,staff was amazing.
Pros:

Everything!

2026-07-04 • via Nuitee
M
MATAN • solo_traveller • il
10
מלון מעולה
Pros:

הכל טוב, אין מילים מלבד 10

Cons:

יש קצת יתושונים בחדר ובשטח הציבורי

2026-07-02 • via Nuitee
G
Greener • couple • us
9
2026-06-30 • via Nuitee
W
Wendy • couple • us
10
2026-06-28 • via Nuitee
L
Loretta • couple • us
8
Pros:

Awesome facilities such as the pools and gym.

Cons:

Lacked a bit of the polish I’d expect from a 5 star hotel when it came to some of the staff.

2026-06-28 • via Nuitee
D
Delgado • couple • us
10
2026-06-27 • via Nuitee
K
Kelly • couple • us
9
Lovely and romantic getaway for me and my husband.
Pros:

Our room was beautiful with a lovely view and room service was EXCELLENT! Just a beautiful atmosphere in the whole hotel.

Cons:

The people at the front desk weren't very friendly.

2026-06-26 • via Nuitee
T
TravelAndMeander • Couples • Newark-on-Trent, Nottinghamshire, England
10
A great stay in a wonderful hotel.
Pros:

An incredible venue with an incredible location. I am not sure that they were ready for 2 road trippers from the UK turning up on the doorstep.

The valets were awesome and a huge shout out to them.

The room was opulent, luxurious and the bed and our sleep couldn't be faulted.

A perfect nights sleep in a wonderful hotel.

2026-06-25 • via Tripadvisor
C
Cox • couple • us
10
2026-06-24 • via Nuitee
C
Caitlin • couple • us
10
What an enjoyable stay!
Pros:

Attention to detail, the gardens, the pool, the room, the restaurant.

2026-06-23 • via Nuitee
M
Marcelo • family_with_children • br
10
2026-06-23 • via Nuitee
S
Sarah • couple • us
10
2026-06-23 • via Nuitee
W
wei • extended_group • cn
10
2026-06-22 • via Nuitee
R
Revital • couple • il
10
Pros:

מיקום מעולה. ניתן לקחת טראם בחינם ל Down Town ממש בצמוד למלון- שתי תחנות, או לחלופין ללכת ברגל למרכז בערך 15 דקות.
המלון מפואר מאד, נראה כמו ארמון.
היינו בחדר Executive king suit שהיה ענק ומפנק ביותר, עם נוף יפה להרים ושתי מרפסות.
ממליצה בחום. הייתי חוזרת לאותו מלון אחר אם אגיע שוב.

Cons:

כלום.

2026-06-18 • via Nuitee
A
ASSAF • family_with_children • il
10
מצוינת
Pros:

נקי מאוד, שירות מעל ומעבר!
חדר גדול ומרווח, מרפסת נחמדה
חניה במקום בעלות לא גבוהה בכלל,
מסעדות במלון ולא מעט בתי קפה ומסעדות על יד

Cons:

מחירי הארוחות גבוהים קצת

2026-06-18 • via Nuitee
M
Matt • couple • us
10
Pros:

Clean and beautiful.

Cons:

They wanted to charge me $40 to use a microwave.

2026-06-17 • via Nuitee
J
Julie • solo_traveller • gb
9
5 star hotel just lacking any charm in the room.
Pros:

Large room with sofa.

Cons:

Throw away coffee cups in room instead of china. The room was quite stark they seem to have taken away all of the things that make a room charming like cushions on the armchairs.

2026-06-16 • via Nuitee
H
hupingzhang • Couples • Munich, Upper Bavaria, Bavaria
6
A classic old fashioned Grand Hotel
Pros:

A classic old fashioned Grand Hotel. I guess the biggest Hotel in Salt Lake City. 24 Floors!
Unfortunately we got a suite only at the 3. floor directly at the street. Saturday night the street is obviously a cruising stretch. It was so loud you couldn’t sleep.
So if you choose this hotel take care to get a room on the higher floors.

2026-06-14 • via Tripadvisor
E
Entus • solo_traveller • us
9
Pros:

Spacious room size and sunset view 😍

Cons:

No microwave

2026-06-11 • via Nuitee