SpringHill Suites by Marriott Chicago O'Hare

Hotels
SpringHill Suites
8.6 (2011 reviews)
8101 West Higgins Road , Rosemont , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good value for money
Convenient amenities
Cons:
Poor breakfast quality
Cleanliness issues
Distance from city center

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness issues, including hairs in the bathroom and room not being very clean overall.
Service
9.96
Many reviews highlighted the helpfulness and friendliness of staff, particularly front desk staff.
Location
8.5
Location received mixed reviews, with some convenience mentioned but also comments about distance from the city center.
Room Quality
8.45
Rooms were generally described as clean and comfortable, with mentions of a nice size.
Amenities
8.48
Amenities received some positive mentions, including parking and breakfast, but also criticism regarding the breakfast setup.
Value for Money
8.94
Comments suggest that the hotel presents good value, particularly for available rates during Chicago marathon weekend.
Food and Beverage
7.49
Breakfast was frequently criticized for being poor and served with disposable utensils.
Overall Experience
8.96
Overall experiences are positive, with many guests expressing a desire to return and gratitude for their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:23

Property Description

Convenient Location
Located just a 10-minute walk from the Cumberland CTA Station and a short distance from O'Hare International Airport, the Chicago SpringHill Suites offers easy access to transportation hubs.

Comfortable Amenities
Guest rooms feature convenient amenities such as mini-refrigerators, microwaves, free WiFi, and coffee makers, ensuring a comfortable stay for all guests.

Well-Equipped Facilities
Enjoy access to a fitness centre, laundry facilities, and a 24-hour front desk at the SpringHill Suites by Marriott Chicago O'Hare, providing convenience and peace of mind throughout your stay.

Experience the perfect blend of convenience and comfort at our Chicago hotel. Book now to enjoy our daily hot breakfast and complimentary airport shuttle service.

Important information:

Please note that the transfer service has limited hours of operation. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 2011 reviews
Cleanliness: 7.99
Service: 9.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 8.96
J
Jaterrica family_with_children us
4
Pros:

The location was good. Liked the indoor pool.

Cons:

Rooms are very outdated. Expected things to be more up-to-date for the price. Breakfast area could be organized to flow better.

2026-08-27 via Nuitee
A
Agnieszka family_with_children pl
8
Spacious and shuttle bus service every 0,5 h
Pros:

The proximity of the airport and the shuttle bus. The rooms were spacious. Good for an airport overnight. That's it.

Cons:

No water in the room. Terrible breakfast, maybe standard locally but terrible for a European. I would welcome fresh rolls or croissants, some cheese or vegetables.

2026-08-27 via Nuitee
J
Juan C. family_with_children us
8
Una estancia relajada
Pros:

La ubicación, y sus instalaciones

Cons:

El costo del parking, $33 por día ; y un olor a humedad en el piso donde me encontraba ubicado

2026-08-25 via Nuitee
R
ROBIN solo_traveller in
8
2026-08-25 via Nuitee
A
Asif Anvar solo_traveller gb
10
Pros:

Very good service

Cons:

Nice stuff

2026-08-24 via Nuitee
D
D5955EIbrettg Family Saint Peters, Missouri
8
Decent Room for Flight Cancellations
Pros:

Our flight out of O'Hare got delayed, so we needed a place to stay overnight. I was able to book a room here as we walked to baggage claim, super convenient. The shuttle wasn't fancy, but got us from the airport to the hotel for no additional charge. The breakfast buffet was decent, the pool seemed to be clean, the hotel seems to be in a safe neighborhood - I walked to the nearby Walgreens twice. Unfortunately, the hotel was wildly humid, I'm guessing because of the storms that delayed our flight. The couch was damp, our towels were damp, the carpet was damp. The room didn't smell musty, so I figure it wasn't always like this.

2026-08-20 via Tripadvisor
S
Shakira family_with_children us
7
2026-08-20 via Nuitee
B
Brandon solo_traveller us
7
2026-08-19 via Nuitee
S
Shikha family_with_children in
8
Comfortable
Pros:

Location and shuttle

Cons:

Room service and no vegetarian options in breakfast

2026-08-18 via Nuitee
A
Anna family_with_children gb
8
Pros:

Good breakfast!

Cons:

It felt expensive… the travel crib wasn’t ready in our room

2026-08-18 via Nuitee
T
Tina solo_traveller us
8
2026-08-17 via Nuitee
A
Aleksander family_with_children pl
8
OK
Pros:

Ogólnie było OK

Cons:

Płatny parking, prawie wszystkie dotychczasowe hotele zdla od downtown Chicago miały parkingi darmowe.
Tu niestety były płatne i drogie. Ale na szczęście poboczne ulice umożliwiały darmowe parkowenie do godziny 9-10 rano.

2026-08-17 via Nuitee
R
ROBIN solo_traveller in
8
2026-08-17 via Nuitee
C
Charlotte extended_group se
8
2026-08-17 via Nuitee
K
Khaled solo_traveller dz
8
2026-08-16 via Nuitee
J
Jeroen solo_traveller be
10
2026-08-15 via Nuitee
T
Teri solo_traveller us
10
2026-08-15 via Nuitee
M
Mariusz family_with_children pl
9
2026-08-14 via Nuitee
S
Stacey extended_group au
9
2026-08-13 via Nuitee
B
Blaine couple us
8
Pros:

We really like staying at this property for its proximity to ORD, the blue line, and the grocery store all very close by.

Cons:

Some care needs to be given. Water damage stains on our ceiling, breakfast is so so but sufficient. I can see this property slowly going down hill if they don’t put effort into it.

2026-08-13 via Nuitee