Melbourne Carlton Central Apartment Hotel Official

Hotels
7.8 (848 reviews)
2-9 Finlay Place , Melbourne , au
+61 3 8341 4777

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Ironing service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Outdated Rooms
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
6.94
Some complaints about cleanliness in kitchens and bathrooms.
Service
8.41
Generally friendly and accommodating staff throughout reviews.
Location
8.95
Consistently praised as excellent and convenient.
Room Quality
6.9
Many rooms described as tired and in need of renovation.
Amenities
7.43
Some amenities available, but issues noted with facilities and furnishings.
Value for Money
7.89
Fair price for the location, but condition affects perception.
Food and Beverage
7.94
Quality of nearby food options received positive mentions.
Overall Experience
7.91
Mixed feelings with a general tendency to return for the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:46

Property Description

Central Location
Situated in the heart of Melbourne, just minutes away from major attractions like Melbourne Central Station and State Library of Victoria.

Modern Amenities
Each unit is equipped with a flat-screen TV, private bathroom, and kitchen essentials for a comfortable stay.

Nearby Attractions
Explore Melbourne's famous landmarks such as Princess Theatre and Federation Square within walking distance from the hotel.

Book now for a convenient and enjoyable stay at Melbourne Carlton Central Apartment Hotel.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 848 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
B
Brendan • solo_traveller • au
10
Pros:

Had a great stay at Melbourne Carlton Central Apartment Hotel. The rooms were clean, comfortable, and in a convenient location. A special mention to Gokhan at reception, who was incredibly welcoming, friendly, and went above and beyond to be helpful. Excellent service makes a huge difference—will definitely stay again!

2026-07-22 • via Nuitee
L
Louisa • solo_traveller • au
9
2026-07-21 • via Nuitee
J
Jennifer • solo_traveller • au
8
2026-07-19 • via Nuitee
S
Sean • couple • au
9
Great
Pros:

View, service were both excellent

2026-07-18 • via Nuitee
L
Leanne • family_with_children • au
9
2026-07-16 • via Nuitee
U
Utako • family_with_children • au
10
Pros:

Location

Cons:

Definitely need clean properly for dust and bathroom was pretty bad

2026-07-12 • via Nuitee
L
Lorelle • solo_traveller • au
6
2026-07-12 • via Nuitee
J
Jason • couple • au
7
Pros:

Location

Cons:

Noisy

2026-07-11 • via Nuitee
C
Claudio • couple • au
8
Warm place in winter with great location.
Pros:

Size and fasciitis.

2026-07-08 • via Nuitee
J
John • solo_traveller • au
3
Pros:

Not much

Cons:

Dirty disgusting

2026-07-03 • via Nuitee
R
Rachel • solo_traveller • au
4
Pros:

Location

Cons:

On arrival the reception said we'd booked through someone else and tried to get us into a studio when we'd booked a 3 bedroom apartment through booking.com. After proof they apologised. the room was not clean, bins full, sheets felt dirty, benches hadn't been wiped, 2 toilet rolls for 3 days. There was a funny smell

2026-07-01 • via Nuitee
H
Harley Barns • solo_traveller • au
8
Pros:

Great location. Short walk to city . Access to many eating options. And Carlton gardens and hospital.

Cons:

Room with a view was a concrete wall.
Maybe be more specific in the description or I'd advise ring ahead and enquire.

2026-07-01 • via Nuitee
D
Davison • couple • au
9
Pros:

A great location for our needs

2026-06-29 • via Nuitee
S
Sienna • couple • au
7
2026-06-25 • via Nuitee
C
Catriona • couple • au
7
Pros:

Superb location and good price

Cons:

Some things missing - no pots for cooking although they got me some when I asked. Overall it’s a bit ‘tired’ but then the price reflects this.

2026-06-25 • via Nuitee
J
Janelle • solo_traveller • au
8
2026-06-22 • via Nuitee
A
amanda • solo_traveller • fj
8
Pros:

Location. Quiet. Clean comfy bed

Cons:

Carpet
Very sllow getting a/h check in instructions to me

2026-06-17 • via Nuitee
D
David • family_with_children • au
3
Great location, comfortable and peaceful. Such a shame it was so unclean and that's a no go again fo
Pros:

The apartment has clearly not been cleaned adequately in a very long time. There were food streaks on the outside of cupboards, the microwave had orange fat splatters all through the inside of it, there large amounts of dirt under the single beds and the bathroom has not been cleaned properly at all.

Cons:

Poorly cleaned and maintained

2026-06-12 • via Nuitee
T
Tessa • couple • gb
4
Ok but won’t stay again
Pros:

Carlton is a nice area

Cons:

The room was very noisy with people talking and bins being emptied in the lane. And the lift was noisy which you could hear from inside the room. We had to sleep with ear plugs in. The bed only had one thin blanket, and very flat pillow/small pillows. The room had moths and all the dishes in the kitchen were dirty.

2026-06-01 • via Nuitee
N
Nicky • family_with_children • au
10
Pros:

Brilliant friendly service and location

2026-05-31 • via Nuitee