Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotels
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Embassy Suites Hotels
8.2 (3094 reviews)
511 North Columbus Drive , Chicago , US
+1 312-836-5900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Nice rooms
Good location
Cons:
Long elevator wait times
High parking fees
Chaotic breakfast service

Categories

Cleanliness
8
The cleaning was done daily, everything was clean.
Service
9.2
Cruz was professional and helpful; Erin provided excellent support.
Location
8.7
The hotel's location is excellent, close to attractions and shops.
Room Quality
8.4
Nice rooms, especially with upgrades for great views.
Amenities
7.7
Wait times for elevators and chaotic breakfast venue.
Value for Money
8
Ridiculous fees complicate pricing; $61/night parking.
Food and Beverage
7.2
Monotonous breakfasts and chaotic operation.
Overall Experience
8.4
Phenomenal stay, great staff, several positives to balance negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Luxurious Suites with Stunning Views
Experience the ultimate comfort at Embassy Suites by Hilton Chicago Downtown Magnificent Mile. Indulge in spacious suites with separate living rooms and bedrooms, boasting flat-screen TVs and breathtaking Chicago skyline views.

Top-Notch Amenities for Every Guest
Take advantage of the heated indoor pool, well-equipped fitness centre, and versatile meeting spaces. Whether you're here for leisure or business, our amenities cater to all your needs.

Prime Location for Exploring Chicago
Located just steps away from popular attractions like Michigan Avenue and Millennium Park, our hotel offers easy access to the best of Chicago. Book now for an unforgettable stay at Embassy Suites Chicago Downtown Magnificent Mile.

Important information:

Please note that the entire property is completely non-smoking.

A surcharge will result in an early departure fee equal to one night’s room rate, and a late check-out fee applies.

Please note that elevator renovation work will be carried out from May 21, 2026, to August 16th, 2026. Please expect longer elevator wait times during this periodGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.2
Based on 3094 reviews
Cleanliness: 8
Service: 9.2
Location: 8.7
Room Quality: 8.4
Amenities: 7.7
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 8.4
J
Jose Antonio • solo_traveller • mx
9
Pros:

Ubicación

Cons:

2 elevadores

2026-09-19 • via Nuitee
J
Juliana • family_with_children • pt
7
2026-09-19 • via Nuitee
I
isabel • extended_group • us
9
Pros:

Location is perfect for walking distance to places of interest.
The Breakfast was excellent
The room was very clean and spacious.
The staff was very friendly and helpful.
We love the free happy hours

Cons:

Everything was just right.

2026-09-18 • via Nuitee
P
Priscas • family_with_children • us
9
Pros:

Location is great.

Cons:

The parking garage. It’s complicated and too many elevators

2026-09-17 • via Nuitee
G
Gwen • solo_traveller • us
8
2026-09-15 • via Nuitee
R
Renata • couple • br
8
Ok
Pros:

Comfortable

Cons:

Bathroom and bedroom need to be updated. The lobby is not very nice and you need catch too many elevators to arrive/leave the hotel

2026-09-14 • via Nuitee
A
ANGEL • family_with_children • ar
9
Ubicación excelente. Personal muy Atento a cualquier consulta. Lugar muy seguro.
Pros:

El desayuno muy bueno. Desayunar temprano, Mucha gente y en algunas comidas hay que hacer mucha cola

2026-09-14 • via Nuitee
J
jacques • family_with_children • us
8
Pros:

Omelets were good for the rest it was very basic

Cons:

the bathroom was old and needs updates

2026-09-12 • via Nuitee
T
Tiffany Wood • solo_traveller • us
1
2026-09-10 • via Nuitee
M
Murat • family_with_children • us
9
Pros:

Расположение и номер, комплимент от отеля

Cons:

Завтрак

2026-09-09 • via Nuitee
T
Terrence Charles • solo_traveller • us
10
2026-09-09 • via Nuitee
R
Rachel • family_with_children • us
8
2026-09-08 • via Nuitee
S
Sarah • family_with_children • us
7
Pros:

Location was great.

Cons:

Very loud in the morning when staff were setting up breakfast buffet.

2026-09-08 • via Nuitee
S
sabrina • couple • us
9
Great stay till we were trying to leave parking lot.
Pros:

Easy to get to.

Cons:

Parking issue

2026-09-07 • via Nuitee
A
Audrey • extended_group • us
10
2026-09-07 • via Nuitee
P
Patto • extended_group • cl
10
Pros:

La ubicación y las habitaciones amplias.

2026-09-07 • via Nuitee
F
Francisco • solo_traveller • us
10
2026-09-07 • via Nuitee
A
Alejandro • solo_traveller • mx
7
2026-09-07 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

Breakfast and happy hour was a highlight.

Cons:

Nothing

2026-09-06 • via Nuitee
P
Prosenjit • extended_group • ae
9
rooms and other facilities were excellent
Pros:

Did not like much. It's a repeat menu everyday.

Cons:

Not much varieties.

2026-09-05 • via Nuitee