Sheraton Jumeirah Beach Resort

Hotels
Marriott
8.6 (741 reviews)
Al Mamsha Road, P.O. Box 53567, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Comprehensive recycling policy
Boat on site
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent food and service
Cons:
Cleanliness issues
Staff responsiveness

Categories

Cleanliness
7.6
Some staff responses felt dismissive, and issues with cleanliness were noted.
Service
9.1
Overall, service was praised with multiple mentions of staff being kind and attentive.
Location
9.1
Location was frequently highlighted as perfect and convenient.
Room Quality
8.6
Rooms are clean and nicely decorated.
Amenities
8.1
Amenities are generally good, but the pool and spa received some criticism.
Value for Money
8.6
The value for money was recognized during events such as the New Year's and Christmas brunch.
Food and Beverage
9.1
Food received high praise for its variety and quality during brunch and New Year's.
Overall Experience
8.6
A generally positive experience with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:14

Property Description

Luxurious Spa and Recreation Facilities

Indulge in massages, body treatments, and facials at the spa, enjoy the private beach, outdoor pool, and sauna for ultimate relaxation and leisure.

Dining Excellence and Entertainment

Savor international cuisine at Palm Garden Restaurant & unwind at the poolside bar. Take advantage of 24-hour room service and the bar/lounge for a perfect evening.

Convenient Amenities and Event Spaces

Benefit from complimentary wireless internet, concierge services, and a 24-hour business center. With spacious conference facilities and 4 meeting rooms, this hotel is ideal for both business and leisure travelers.

Book your stay at Sheraton Jumeirah Beach Resort in Dubai and experience luxury right at your fingertips!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Transportation

    Car recommended

  • General

    Professional property host/manager

See all policies

Location

Property Video

Guest Reviews

8.6
Based on 741 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Michel couple nl
6
2026-07-25 via Nuitee
I
Ibtissam couple qa
6
2026-07-25 via Nuitee
A
Alex solo_traveller ae
9
2026-07-25 via Nuitee
العمراني couple sa
10
2026-07-25 via Nuitee
K
Kasim family_with_children gb
8
Overall it’s a good location and the hotel is good value for money. It is not as good as the hotel on the palm
Pros:

Mainly the location is what stands out about this hotel. The bathrooms are very nice also.

Cons:

I generally do not like hotel rooms with hard flooring. The mattress and pillows weee not comfortable enough for me. Air con had a damp smell coming through probably because the hotel is so old even after the refurb the air con can never be the same as when it once opened.

2026-07-24 via Nuitee
A
Ayan couple ae
10
2026-07-24 via Nuitee
G
Grace solo_traveller ae
10
2026-07-23 via Nuitee
A
Aishat couple kz
8
2026-07-23 via Nuitee
B
Bilal family_with_children gb
9
Pros:

Location and facilities and staff. Specifically Danial in breakfast was amazing and did everything to make our stay pleasant

2026-07-23 via Nuitee
R
Rebecca solo_traveller ch
10
2026-07-21 via Nuitee
A
ALI REZA family_with_children ae
7
2026-07-20 via Nuitee
S
saad family_with_children sa
10
اقامه رائعه شكرا لكم
Pros:

كل شي رائع. تعاون الموظفين

Cons:

لاشي

2026-07-20 via Nuitee
M
marcelo family_with_children ar
10
Pros:

La localización ideal. Y qye tenga playa privada fue excelente.

Cons:

Todo perfecto. Solo que no me gustó la música muy fuerte en la piscina . Si te quieres relajar no puedes ir a la piscina

2026-07-19 via Nuitee
M
Michael couple az
10
Great Hotel in JBR - tried a few in that location and this is the one we will rebook from now on
Pros:

luverly breakfasts and great staff especially at the poolside

Cons:

all was good - cant think of anything.

Maybe a TV in the room that we could cast out phone / laptop to.

2026-07-19 via Nuitee
A
ABDULLAH couple sa
8
2026-07-19 via Nuitee
M
Mikhail couple ru
10
Pros:

Дружелюбный персонал. Отличные завтраки.

2026-07-19 via Nuitee
L
Latifa couple ae
10
2026-07-18 via Nuitee
S
Solomon family_with_children et
9
Great
Pros:

The location is exceptional. It is clean, confortable

Cons:

Nothing, really

2026-07-18 via Nuitee
N
Nicole couple ae
10
Amazing stay. Highly recommended.
Pros:

The property was gorgeous.
The lunch and breakfast buffets were exquisite.

Cons:

Everything was perfect.

2026-07-18 via Nuitee
V
Vasim family_with_children gb
10
Pros:

All kitchen staff were amazing. Did not refuse to cater for us special Karak tea.
Gentleman at the bar was always very helpful went extra mile.

Cons:

Staff were well mannered and respectful

2026-07-18 via Nuitee